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IndianEagle Reviews Summary
Indian Eagle is a travel agency that helps book international flights from the USA to India and other destinations. They offer competitive fares, easy booking options, and 24/7 customer support.
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Indianeagle using the pandemic as an avenue to generate money and charging a hefty $75 per passenger(not ticket) for any cancellation, most of the cancellations are due to the Airline canceling the flights. Please stay away from Indianeagle.
I had to go through multiple calls with Indian eagles and finally Mr. Arni was able to explain how tickets refunds from AI has became pain irrespective agent or even if you book from AirIndia website. Arni was also helpful to giving other options like keeping the tickets open and guiding me. Would recommend others to avoid booking AI flights if you are not sure of traveling to India due to current situation.
I had a return flight issue for my in-laws, Rushi from IndianEagle help me to find the correct root with less price officer to DFW to BLR. I really appreciate Rushi's dedication, follow up, and provide detailed information on booking and other arrangements for old people
Worst team which is not taking care of…
Worst team which is not taking care of customers just worry about own commission. I booked flights and due to covid i did cancel they took cancellation charges where airindia did the waiver off canceled charge. Dont book any flight and still i am waiting for refund. They were saying last 10 month u will get refund within 1 month and i am still waiting their one month to complete.
I had been trying to book my tickets for a week and no one was able to help but Mansoor jumped in and found good deal for me. He was available on phone to talk and answer my questions. Thank you Mansoor.
Hi Jyoti! Your feedback will boost the morale of Mansoor and the team. Our team makes sure that we answer all our customers' travel queries.
Indian Eagle really helping me a lot to book my tickets. Thanks to Raju Sunkara who is helping me from past 2 years for effective pricing.
Hi Shabista! Thank you for taking pains to appreciate our services! We are obliged to you.
Very helpful. Good in communication. It was helpful and nice talking to you, Harsha. Hope India eagle helps all of us travelling from US to India..
Hi Premanjan! Thank you for choosing Indian Eagle as your travel-booking partner! We are striving to simplify the travel booking process in the current circumstances.
Thank You Harsha & Indian eagle team for A seamless ticket buying experience.
Thanks again!
Hope you work with you more in near future.
Stay safe!
Hello Pav! We are pleased to know about your experience with Indian Eagle. We have been making online travel booking easier & better. Looking forward to serving you in future. Have a nice day!
Helped me to get a best ticket at better price. He given multiple options to choose from and smoothly navigated steps
Hello Muninarayana! Thank you for your kind words of appreciation. They motivated the team at Indian Eagle. We offer the lowest airfare and our efficient team is just a call away to help you with booking the best deal suiting your travel requirements. Looking forward to serving you again. Have a good day!
It was a pleasant experience working with Indian eagle executive Nitish. He was quite patient in following up on the blocked itinerary and helped complete the reservation of the tickets. He was quite helpful with all the necesary callouts. A very pleasant booking experience
Hi Harish! We are delighted to know about your experience with Indian Eagle. We have the most hard-working team that works round the clock to ensure timely assistance to our customers. Looking forward to serving you in future. Have a nice day!
I choose to pay 30$ cancelation fees Insted of do Argument with Customer service Employee, who are hired under low pay rate. During to conversation I have automatically transfer to 3 diffrent people without even I know & I have to repet everything again to all. And finally they Told me I should Have to policy before I book the ticket! Well they are right too. So I better to choose cancelation and pay 30$ instade I can easlly can Modifie my booking without pay anything, because I think if They can not give me a better service before my trip How the hell they will help me during my trip.
Hi! The inconvenience you faced is regrettable. Actually, our 24/7 customer service is distributed across three shifts a day; each shift has a dedicated team of support executives. Most of our customer service executives, including travel advisors and ticketing executives, work in rotating shifts. It is unfortunate for us that you chose cancellation over giving us an opportunity to work on your grievance. We hope we will get a chance for sure to give you better service next time. Wish you good health!
I wish there is a way to sue this business. Never ever book through them, you have to work hard to get a refund, even though airlines cancelled the flights.
Please avoid booking ticket here if your plans May change as you will be charged se Vice fees even if the airlines issues full refund and you will made work hard to get your changes done specifically of the change was for a reason beyond your control
The airline I had my flight scheduled with for onward journey to India was automatically cancelled in the wake of the pandemic. But it was not easy to get the refund from the airline. The airline was delaying the refund in view of their depleting cash reserve. All thanks to Indian eagle for intervening and getting me refunds.
During the pandemic situation, these guys cheating customers. When the airlines do full refund, indianeagle charge 75 to 150 per customer in giving back your own money for flight cancellations. Whole bunch of idiots. Never saw this kind of fraud. They do not know when to do business. Hope these should go bankrupt soon.
Indian eagle booked my round trip to Delhi for traveling in April. I postpone my travel plans and cancelled my booking for personal health reasons just before the Corona outbreak affected international travel. As I cancelled the reservation before the airline cancelled tickets for affected flights, i was denied refund for the cancellation. Indian eagle intervened in the matter and got me refund from the airline on medical grounds. I was greatly helped by their sincere service though it took longer to get refund credited in the current situation. I did not mind paying them the refund processing fee for their genuine service.
The Airlines says the free date modification but Indian eagle cheatted $200, and call back wasting my time, Fraud.
If airlines cancel their flight, don't expect full refund. Indian Eagle will add so called processing fees up-to 75USD per passenger. This happened with me when flight was cancelled.
Apart from the Indian Eagle web portal, I was also impressed by their customer service. The agent helped me book the flight tickets for my family at a really cheap price. At first, I hesitated to book flight tickets over the call as I'm used to booking tickets by just googling for them. I was surprised by the way the agents handled the issues and provided me with information regarding prices of tickets on various flights and dates. I will be using Indian Eagle for my next trip as well.
I appreciate the support provided by the Indian Eagle customer service. Having multiple itineraries, I was a bit confused about the online flight booking process but the person listened to me calmly and helped me out. I must say I got really cheap deals. I basically had a good experience and hassle-free booking.
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Venkata! Thank you for the kind feedback. We are glad we were able to provide you with the best deal according to your requirements.