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Indeed

1.8

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From the business

As the world's #1 job site, with over 180 million unique visitors every month from over 50 different countries, Indeed has become the catalyst for putting the world to work. Indeed is intensely passionate about delivering the right fit for every hire. Indeed helps companies of all sizes hire the best talent and offers the best opportunity for job seekers to get hired.


indeed.com
Founded in 2004
Austin, TX
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Indeed Reviews Summary

Indeed has a rating of 1.8 stars from 978 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Indeed most frequently mention customer service, small business and employer account. Indeed ranks 130th among Recruiting sites.

service
269
value
246
quality
239

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Florida
1 review
0 helpful votes
Follow Charlotte A.
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I do not understand why account was disabled without warning, I always pay and I have been hiring candidates since August! This is ridiculous I was waiting for responses

Date of experience: April 17, 2022
Indeed-Support S. Indeed Rep
over a year old

Hi Charlotte, thanks for reaching out. To provide some clarity, all accounts and jobs are subject to our standard rolling reviewing process that can occur at any time. Our team has concluded that Indeed will be unable to show your openings in our search results and the account will remain in its current disabled status. In addition, Indeed does not allow non-job postings. This includes, but is not limited to, multi-level marketing opportunities, volunteer jobs, training and education opportunities, franchising opportunities, jobseeker employment solicitation, expired jobs, and jobs which do not represent a specific employer vacancy. Indeed always retains the right to remove any job, organic or sponsored, if we feel it is in our interest or our users’ interest. This is a final decision that will not be reversed. We apologize for any inconvenience this has caused. If you have urgent hiring needs, we suggest utilizing other hiring services.

India
1 review
0 helpful votes
Follow Gaurav C.
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In the last 2 months, we have hired around 10 candidates from indeed for different roles like MIS, Back office, Graphic designing, and Content writing. We are also making regular payments for our account to feature our job posting on Indeed.

We follow all the Government mandated Hiring, and employment practices, and follow the due procedure on Indeed to hire and close our listings.

After multiple emails, and trying to reach Indeed and talk to someone, we have reached nowhere.

I request Indeed to help us in reactivating our account and helping us understand why such a hard action was taken against our company.

We have accounts with the highest level of performance on many Marketplaces such as eBay and Amazon, and we are a company that takes every policy very seriously and abides by that policy.

We have a staff of 200 people, with many employees working with us for the past multiple years. We respect each and every employee and provide all perks, benefits, and salaries on time and in line with all necessary government mandates.

I hope Indeed can help us restore our account.

Date of experience: April 16, 2022
Indeed-Support S. Indeed Rep
over a year old

Hi Gaurav, thanks for reaching out. To provide some clarity, all accounts and jobs are subject to our standard rolling reviewing process that can occur at any time. Our team has concluded that Indeed will be unable to show your openings in our search results and the account will remain in its current disabled status. In addition, Indeed does not allow non-job postings. This includes, but is not limited to, jobseeker fees, volunteer jobs, training and education opportunities, franchising opportunities, multi-level marketing opportunities, jobseeker employment solicitation, expired jobs, and jobs which do not represent a specific employer vacancy. Indeed always retains the right to remove any job, organic or sponsored, if we feel it is in our interest or our users’ interest. This is a final decision that will not be reversed. We apologize for any inconvenience this has caused. If you have urgent hiring needs, we suggest utilizing other hiring services.

New York
1 review
3 helpful votes
Follow paul m.
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I own a financial service and investment company, we started out with 5 employees and received over 10,000 resumes and 500 + hires just from indeed. It came to my attention we had fired some under performing employees and they went and reported us to indeed as spam. That is not a valid reason to disable our employment account based on false accusations from ex disgruntled employees. And interviewees that were rejected employment. We hired over 500 employees in NYC just from indeed alone. This should be corrected asap - Paul Miller ps. we spent over $12,000

Date of experience: April 12, 2022
California
55 reviews
131 helpful votes
Follow Nigel N.
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I recently applied for Burton Law Firm, Carl's Jr., and Soft File via Indeed. After I submitted my application, Indeed notifies me I have to take a fifteen minute assessment test. These tests are a waste of time. Indeed notifies job seekers only after the submission process is complete that they are required to take a test.

Date of experience: April 11, 2022
Indeed-Support S. Indeed Rep
over a year old

Hi Nigel, we believe Indeed Assessments gives candidates the opportunity to showcase their relevant knowledge and skills for the related job posting. Please keep in mind that assessments are chosen and used by each employer individually advertising on Indeed. We are not involved in the hiring process and we're not able to control or combine the amount of assessments you may need to take. We apologize for the inconvenience here and we would be happy to pass along your feedback.

Canada
1 review
1 helpful vote
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Disappointing.
May 11, 2022

Just another small business not allowed to thrive on your site. Following guidelines and sponsoring an ad is not enough for indeed apparently. I am a recruiting agency hiring for a for profit marketing company working exclusively in the nonprofit sector - therefore charities and hospitals for fundraising. Indeed disabled my account with no notice or explanation and then proceed to reject an appeal within a matter of 2 minutes! I have been using them for 4 months now continuously paying for a service. I am deeply saddened by the customer service provided, as there is none.

Date of experience: April 11, 2022
Canada
1 review
0 helpful votes
Follow Mo B.
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I am a small business owner who had recently started using Indeed and provided all required information. I was effectively receiving applicants for my job postings and suddenly had my account disabled without any information. I have now lost all information on my applicants and job postings. I have appealed several times and Indeed immediately issues that I am still in violation. Could I please have someone from support help me get my account back?

Date of experience: April 6, 2022
Indeed-Support S. Indeed Rep
over a year old

Hi Mo, thanks for reaching out. To provide some clarity, all accounts and jobs are subject to our standard rolling reviewing process that can occur at any time. Our team has concluded that Indeed will be unable to show your openings in our search results. In addition, Indeed does not allow non-job postings. This includes, but is not limited to, volunteer jobs, training and education opportunities, franchising opportunities, multi-level marketing opportunities, jobseeker employment solicitation, expired jobs, and jobs which do not represent a specific employer vacancy. Indeed always retains the right to remove any job, organic or sponsored, if we feel it is in our interest or our users’ interest. This is a final decision that will not be reversed. We apologize for any inconvenience this has caused. If you have urgent hiring needs, we suggest utilizing other hiring services.

Washington
1 review
0 helpful votes
Follow Matthew E.
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Our account was disabled for no apparent reason. We have reached out and appealed their decision several times without any correspondence from them.

We are happy to do anything and everything to get our job postin into their search quality standards and even explore a paid account, however, they are unwilling to respond.

We are actively recruiting and this has cut into our revenue stream as a result. Incredibly unfortunate.

Date of experience: April 5, 2022
Indeed-Support S. Indeed Rep
over a year old

Hi Matthew, thanks for reaching out. To provide some clarity, all accounts and jobs are subject to our standard rolling reviewing process that can occur at any time. Our team has concluded that Indeed will not show your openings in our search results and your account will remain in its current disabled status. Indeed always retains the right to remove any job, organic or sponsored, if we feel it is in our interest or our users’ interest. This is a final decision that will not be reversed. We apologize for any inconvenience this has caused. If you have urgent hiring needs, we suggest utilizing other hiring services.

Canada
1 review
0 helpful votes
Follow jordyn D.
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Account Disabled
March 30, 2022

My account was disabled without any warning or information as to why. I urgently need to hire a few positions and I had all my job descriptions saved in indeed which are now gone and will take so long to rewrite.

Date of experience: March 30, 2022
Indeed-Support S. Indeed Rep
over a year old

Hello Jordyn, thank you for reaching out here. A member of our team has responded to your review by private message. Please follow up with us there so we can further assist.

Florida
1 review
1 helpful vote
Follow Gina D.
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They are disabling peoples accounts for no reason. I have signed up with Zip Recuriter just praying all goes well as they are also ran by same company.

Date of experience: March 29, 2022
Indeed-Support S. Indeed Rep
over a year old

Hello Gina, thank you for reaching out. A member of our team has responded to your review by private message.

Canada
1 review
0 helpful votes
Follow Anthony M.
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Waste of time
April 26, 2022

Do not bother. Worst one yet. Exectuive with experience and 6 months no replies. Go elsewhere. Most jobs expire as well early.

Date of experience: March 26, 2022
Indeed-Support S. Indeed Rep
over a year old

Hi Anthony! Thanks for sharing your experience. We messaged you privately and look forward to your response.

Canada
1 review
0 helpful votes
Follow margaret n.
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Disabled Account
March 28, 2022

I just got the same disabled messages everyone is getting. We are a new physio buisness and we are looking for a receptionist, not sure why we got disabled. We followed all the rules. Can you please help?

Date of experience: March 26, 2022
Indeed-Support S. Indeed Rep
over a year old

Hello Margaret, thank you for reaching out here. A member of our team has responded to your review by private message. Please follow up with us there so we can further assist.

Kentucky
1 review
0 helpful votes
Follow Shazia J.
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My Account Disabled
March 24, 2022

I am a small takeaway business looking to recruit staff, all of a sudden i got a message to say we have disabled your account and that you need to provide proof, so i emailed a copy of my utility bill but it seems indeed is not accepting it for some reason. I require staff urgently and here is Indeed disabling accounts for some reason. There is no other way of contact other than email.

Date of experience: March 23, 2022
Indeed-Support S. Indeed Rep
over a year old

Hi Shazia! Thanks for reaching out to share this experience. We have followed up with you via PM.

Turkiye
1 review
0 helpful votes
Follow Lamiae B.
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I am a small freelance recruiter who relies on job boards like Indeed. I am continuously running into indeed disabling my account. Does anyone have any advice for me?

Date of experience: March 22, 2022
Indeed-Support S. Indeed Rep
over a year old

Hello Lamiae, thank you for reaching out. A member of our team has responded to your review by private message.

Canada
1 review
0 helpful votes
Follow Jomana B.
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Suspended our account for no reason, and after reaching out to appeal and verify that I am indeed the business owner and our practice is legitimate and been serving the community for years, I got an automatic rejection, and again without the mention of any valid reason.
Conclusion: Go to LinkedIN or glassdoor if you want to post a job for free. Want to post on indeed? Pay or expect a ban within the month.

Date of experience: March 21, 2022
Indeed-Support S. Indeed Rep
over a year old

Hi Jomana, thanks for reaching out. To provide some clarity, all accounts and jobs are subject to our standard rolling reviewing process that can occur at any time. Our team has concluded that Indeed will be unable to show your openings in our search results. Indeed always retains the right to remove any job, organic or sponsored, if we feel it is in our interest or our users’ interest. This is a final decision that will not be reversed. We apologize for any inconvenience this has caused. If you have urgent hiring needs, we suggest utilizing other hiring services.

India
2 reviews
1 helpful vote
Follow SUNIL D.
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Terrible
April 18, 2022

I opened my account and posted two job positions and they disabled my account without any reason. It's ridiculous! There is no violation of nonsense in those job positions they are completely blind or their bots are useless. I never used indeed before but wow it sucks big time. Glad I didn't pay for the publication which I'm supposed to do from Monday.

Date of experience: March 19, 2022
Indeed-Support S. Indeed Rep
over a year old

Hi Sunil! Thanks for reaching out to share this experience. We are happy to help and followed up with you via PM. We look forward to your response.

California
1 review
0 helpful votes
Follow Joan S.
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Like many reviewers we were well into the process of recruiting for a new corporate accountant when we received notice that our job posting was taken down and our account disabled. Job description was written clearly, candidates were appropriately qualified, had many initial interviews using the indeed conference app. And without warning or explanation our account is disabled. This is insane.

Date of experience: March 14, 2022
Indeed-Support S. Indeed Rep
over a year old

Hi Joan! Thanks for reaching out. We reached out to you via private message to provide further details. We look forward to your response.

Canada
1 review
1 helpful vote
Follow Nina V.
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I am beyond disappointed in Indeed. We are a team of therapists In Calgary, Toronto and vancouver that assist special needs children with different forms of therapy (including behavioural therapy). We posted on indeed and received many applicants (several of them whom we already hired), but suddenly our account is disabled. We were relying on indeed to find suitable therapists for our special needs clients. Due to the sensitive nature of this field, we require a large pool of applicants to select from. Is this about money? We cannot afford to pay the same large sum large corporations pay Indeed. We are a small group that tries to do something positive for the community. Why are we being punished? We spent what to us is alot of money. I'd like some answers please

Date of experience: March 14, 2022
Indeed-Support S. Indeed Rep
over a year old

Hi Nina, thanks for reaching out. To provide some clarity, all accounts and jobs are subject to our standard rolling reviewing process that can occur at any time. Our team has concluded that Indeed will be unable to show your openings in our search results. In addition, Indeed does not allow non-job postings. This includes, but is not limited to, jobseeker fees, training and education opportunities, franchising opportunities, multi-level marketing opportunities, jobseeker employment solicitation, expired jobs, and jobs which do not represent a specific employer vacancy. Indeed always retains the right to remove any job, organic or sponsored, if we feel it is in our interest or our users’ interest. This is a final decision that will not be reversed. We apologize for any inconvenience this has caused. If you have urgent hiring needs, we suggest utilizing other hiring services.

India
1 review
0 helpful votes
Follow Vedansh S.
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Monopolistic Attitude
April 12, 2022

It seems Indeed has resolved not to allow businesses to list their vacancies for reasons best known to them. Disabling accounts for no reasons. Not providing enough reply to correct ones mistake even. Just dictating their monopolistic terms. Better use Indian apps.

Date of experience: March 13, 2022
Indeed-Support S. Indeed Rep
over a year old

Hello Vedansh, we have responded to you directly via private message. Kind Regards- Indeed Support

India
1 review
0 helpful votes
Follow baidehi r.
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Have been using Indeed for fulfilling our Company hiring needs for about 3 years, Suddenly, without any explanation or valid reason, Indeed has disabled my employer account. We have never misused Indeed in any way, I have so many pending hirings lined up which i need to complete asap. I'm extremely disappointed from this site. Really awful experience.

Date of experience: March 9, 2022
Indeed-Support S. Indeed Rep
over a year old

Hi Baidehi, thanks for reaching out. To provide some clarity, all accounts and jobs are subject to our standard rolling reviewing process that can occur at any time. Our team has concluded that Indeed will be unable to show your openings in our search results. We cannot give every reason why a job or a company may be removed, and we always retain the right to remove any job, organic or sponsored, if we feel it is in our interest or our users’ interest. This is a final decision that will not be reversed. We apologize for any inconvenience this has caused. If you have urgent hiring needs, we suggest utilizing other hiring services.

Texas
1 review
1 helpful vote
Follow Denice N.
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Indeed just cut off our access with no warning. It is a terrible way to conduct business and they will not return access and want us to do a paid version.

Date of experience: February 25, 2022
Indeed-Support S. Indeed Rep
over a year old

Hi Denice, thank you for leaving us some feedback. To provide further clarification, the account in question was going through our standard review process. It is normal that all accounts will be reviewed as we must verify the connection between the account creator and the company they are hiring for. We must also ensure that our quality guidelines are met. If enough information is not provided when the account is being created or we find a violation of our guidelines, then the account will go into the appeal status users experience. At this time, we can confirm that the account is finished with this review process and is fully active. We do apologize for any inconvenience!