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As the world's #1 job site, with over 180 million unique visitors every month from over 50 different countries, Indeed has become the catalyst for putting the world to work. Indeed is intensely passionate about delivering the right fit for every hire. Indeed helps companies of all sizes hire the best talent and offers the best opportunity for job seekers to get hired.
Indeed has a rating of 1.8 stars from 978 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Indeed most frequently mention customer service, small business and employer account. Indeed ranks 130th among Recruiting sites.
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They have a business model where they tell you the job post is free. Then without any warning they disable your account. I had to call them to figure out what was happening, they told me I had to send them information to verify my business, I did that, and still the account is disabled a month later. I created new accounts and those were also disabled.
I have received over 80 resumes. All but 7 have been rejected because the person applying for the job did not have any mortgage loan origination experience. I have waded through these resumes and have only talked with 7 people.
Bonnie, sorry for the negative experience. We would be happy to help you receive more targeted job seekers. You can reach us at 800-462-5842 or [email protected].
Had good respone from candidates, good site to advertise and look for a post. I would fully recommed it.
Thanks for your feedback and review!
Excellent and very well thought out website and good response to vacancies. Well worth the money
Glad you had a positive experience, thanks for the review!
I had several people apply for the position that were not Medical Assistance, in fact they were not even in the medical field and I am paying for this.
Terry, we can help with your account setup so you can receive more targeted candidates. You can reach us at 1-800-462-5842 or [email protected].
My overall experience with Indeed has been absolutely wonderful! I have had a huge selection of qualified candidates apply for my job postings. All resumes' are formatted in an easy to read way and it is very easy to manage the candidates and the posting.
Thanks for your feedback Liz! Glad we could help!
After posting my position on Indeed, I received many resumes from people who met the requirements for the position. Ultimately, I was able to hire 4 new staff members who I believe will meet my expectations.
Glad we could help you make a hire Janet!
If you want to UNSUBSCRIBE from this irritating padding of a site then be prepared to give it a little time. Goodwill is nonexistent in a relationship that demands your attention and your inbox space long after you require their services. Indeed.co.uk do not allow you to unsubscribe from emails and to delete an account takes the patience of NOT ME. After many many many fruitless avenues on the site I finally got the message 'Hey dummy! We ain't letting you do that.'" So I created a rule in my email client (hotmail) to delete their mail
Hi Brenda, sorry for the negative experience with unsubscribing to emails from Indeed. I've paused all of your alerts so that you do not continue to receive emails from us. You can also visit www.indeed.co.uk/my/alerts while logged into your account to pause or delete any alerts. Thank you.
It was very easy to set up account and choose the amount you want to spend daily; and super easy to post jobs and close jobs. We will be posting any future jobs openings that we have on Indeed.com.
Thanks for your review and support Deborah!
Appreciate Indeed as a useful resource! Site is hard to navigate. Please consider revamping. Thanks.
Thanks Ilona, please share any product ideas you have with us at [email protected].
I liked the idea of getting resumes through Indeed. It is expensive, but I did get some qualified candidates. For the non qualified candidates, the Indeed format is easy to send a gentle rejection letter.
Thank you for sharing your experience with us! Please let us know if there's anything we can do to help in the future.
The Good: helpful standardized form and pretty good volume of qualified seekers.
The Bad: lack of direct access to candidates for time-sensitive assignments
To Solve: shorten response time by introducing a countdown feature that will resend or alert candidates when they have ignored emails for more than___ days.
Does anyone like missing an opportunity by just hours or one day?
Hi Keith, thanks for your feedback. We will share your suggestion with our product team for future updates. If there's anything else we can do to help, please don't hesitate to reach out to us.
Thanks for your feedback! Please let us know if there's ever anything we can do to assist in the future.
No one is serious about the position. I get a bunch of no shows, and welfare-dependent applicants who just need to have "proof" they are looking for a job.
Hi Charlene, sorry that you've had a poor experience with Indeed. We would definitely like to help improve your results and help you find qualified applicants who are interested in your position. If there is anything we can do to help, please call our employer help line at 1-800-462-5842 or email me directly at [email protected]. Thank you.
Hi Larry, thank you so much for your feedback. We're happy to hear that you are receiving qualified applicants. If there's ever anything we can do to help, please feel free to reach out to us.
Hi we have 2 ads going with alot of responses it seems almost 100 people. Out of 100 there has been less than 10 applicants who called us back after trying to make appointments. We just dont get why these people are applying but wont return our calls-dosent make sense. Anyway we know people see the ad but the people applying some are from out of state and others strange to be applying for these types of jobs. We are a little concerned being charged for these applicants but those people dont call back to make appointments. Thanks Joe
Hi Joe, sorry for the negative experience. We are happy to help you make adjustments to your ad to receive more qualified and local candidates. You can reach us at 1-800-462-5842 for help or email me directly at [email protected]. Thank you.
We received several good candidates from the site, and are hoping to hire one soon.
Hi Laurie, thanks for your feedback. We hope you were able to make a hire with Indeed! Let us know if there is anything we can assist with in the future.
Excellent process. Easy. Received several resumes. Loved the system.
Hi Dawn, glad to hear that you have had a positive experience with Indeed. Feel free to reach out to us if there's ever anything we can do to help.
Indeed generated a significant number of candidates. Most of them ranged from qualified to well qualified. We filled one of two positions with candidates found through Indeed
Hi Tom, thanks for the feedback! Please let us know if there's ever anything we can do to help.
We were very pleased with the ease of advertising our job, the ease of using the service and obviously pleased with the result.
Hi Paula, thank you for sharing your positive experience with us. If there is ever anything we can assist with, do not hesitate to reach out.
Answer: Hello Anita, positions posted for free stay on Indeed for a total of 120 days. Sponsored positions can stay on the site until an employer has filled the job and closed it on Indeed.
Answer: Hi Sarah, we're sorry you haven't heard back from employers when submitting your resume on Indeed. We'd be happy to assist you here in reviewing your resume and offering suggestions for applying to jobs on the site. Please email us at [email protected] with a link to your Indeed Resume or document so that we can review. Thank you.
Answer: Hello Gerard, sorry for the negative experience. Indeed recently augmented existing search quality programs with new, ongoing strategies to make sure all jobs on Indeed meet standards for quality. This effort included a large scale review of job listings. Jobs that violated our guidelines and companies that did not meet our quality standards were disabled. We apologize that this was a frustrating process for you and will provide this feedback to our Search Quality team for future improvements.
Answer: By NO MEANS should you pursue this so-called job offer further and in fact, you should report them to the Better Business Bureau.
Answer: Hi Kristina, feel free to email our team at [email protected] with some additional details regarding your concerns and we'd be happy to take a look. Please be sure to reference this interaction in your email. Thank you.
Answer: Hi Irene, to explain, all accounts on Indeed go through a moderation process as we must verify the connection between the account creator and the company they are hiring for. We must also ensure that our quality guidelines are met. If enough information is not provided when the account is being created or we find a violation of our guidelines, then the account will go into the appeal status. Based on your message, this is likely what you are currently experiencing. If you need assistance, feel free to email our team at [email protected] and we'd be happy to take a look. Please be sure to reference this interaction in your email.
Answer: Hi Mae! Thank you for reaching out. To explain, all accounts on Indeed go through a moderation process as we must verify the connection between the account creator and the company they are hiring for. We must also ensure that our quality guidelines are met. If enough information is not provided when the account is being created or we find a violation of our guidelines, then the account will go into the appeal status. Based on your message, this is likely what you are currently experiencing. If you need assistance, feel free to email our team at [email protected] and we'd be happy to take a look. Please be sure to reference this interaction in your email.
Answer: Hi Harees! Thank you for reaching out. All accounts on Indeed go through a moderation process as we must verify the connection between the account creator and the company they are hiring for. We must also ensure that our quality guidelines are met. If enough information is not provided when the account is being created or we find a violation of our guidelines, then the account will go into the appeal status. It appears our support team replied to your initial SiteJabber review via private message with more information, please check your inbox and reply there with any additional questions, or reach out to [email protected] and reference this post. Thank you!
Answer: Hello Anas, thank you for reaching out. To explain, all accounts on Indeed go through a moderation process as we must verify the connection between the account creator and the company they are hiring for. We must also ensure that our quality guidelines are met. If enough information is not provided when the account is being created or we find a violation of our guidelines, then the account will go into the appeal status. Based on your message, this might be what you are currently experiencing. If you need assistance, please email our team at [email protected] and we'd be happy to take a look. Please be sure to reference this interaction in your email.
Answer: Hello Rose, thank you for reaching out and our team is happy to assist here. When you have a moment, please email us directly at [email protected]. We look forward to hearing from you.
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To protect job seekers and to provide a consistent experience on Indeed, some types of jobs - such as unpaid roles - are not supported on our site.