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IndeedReviews 978

1.8

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From the business

As the world's #1 job site, with over 180 million unique visitors every month from over 50 different countries, Indeed has become the catalyst for putting the world to work. Indeed is intensely passionate about delivering the right fit for every hire. Indeed helps companies of all sizes hire the best talent and offers the best opportunity for job seekers to get hired.


indeed.com
Founded in 2004
Austin, TX
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Indeed Reviews Summary

Indeed has a rating of 1.8 stars from 978 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Indeed most frequently mention customer service, small business and employer account. Indeed ranks 130th among Recruiting sites.

service
269
value
246
quality
239

We monitor reviews for authenticity

New York
1 review
5 helpful votes
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Terrible business model
November 13, 2015

They have a business model where they tell you the job post is free. Then without any warning they disable your account. I had to call them to figure out what was happening, they told me I had to send them information to verify my business, I did that, and still the account is disabled a month later. I created new accounts and those were also disabled.

Date of experience: November 13, 2015
Indeed-Support S. Indeed Rep
over a year old

To protect job seekers and to provide a consistent experience on Indeed, some types of jobs - such as unpaid roles - are not supported on our site.

New Jersey
1 review
1 helpful vote
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Indeed Experience
November 13, 2015

I have received over 80 resumes. All but 7 have been rejected because the person applying for the job did not have any mortgage loan origination experience. I have waded through these resumes and have only talked with 7 people.

Date of experience: November 13, 2015
Indeed-Support S. Indeed Rep
over a year old

Bonnie, sorry for the negative experience. We would be happy to help you receive more targeted job seekers. You can reach us at 800-462-5842 or [email protected].

GB
1 review
0 helpful votes
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Five star
November 13, 2015

Had good respone from candidates, good site to advertise and look for a post. I would fully recommed it.

Date of experience: November 13, 2015
Indeed-Support S. Indeed Rep
over a year old

Thanks for your feedback and review!

GB
1 review
0 helpful votes
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Review
November 13, 2015

Excellent and very well thought out website and good response to vacancies. Well worth the money

Date of experience: November 13, 2015
Indeed-Support S. Indeed Rep
over a year old

Glad you had a positive experience, thanks for the review!

Georgia
2 reviews
0 helpful votes
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Medical Assistant Back Office
November 13, 2015

I had several people apply for the position that were not Medical Assistance, in fact they were not even in the medical field and I am paying for this.

Date of experience: November 12, 2015
Indeed-Support S. Indeed Rep
over a year old

Terry, we can help with your account setup so you can receive more targeted candidates. You can reach us at 1-800-462-5842 or [email protected].

Massachusetts
1 review
0 helpful votes
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My overall experience with Indeed has been absolutely wonderful! I have had a huge selection of qualified candidates apply for my job postings. All resumes' are formatted in an easy to read way and it is very easy to manage the candidates and the posting.

Date of experience: November 12, 2015
Indeed-Support S. Indeed Rep
over a year old

Thanks for your feedback Liz! Glad we could help!

Ohio
1 review
0 helpful votes
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Very Positive Outcome
November 12, 2015

After posting my position on Indeed, I received many resumes from people who met the requirements for the position. Ultimately, I was able to hire 4 new staff members who I believe will meet my expectations.

Date of experience: November 12, 2015
Indeed-Support S. Indeed Rep
over a year old

Glad we could help you make a hire Janet!

GB
1 review
4 helpful votes
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Arrogant Wormheads
November 12, 2015

If you want to UNSUBSCRIBE from this irritating padding of a site then be prepared to give it a little time. Goodwill is nonexistent in a relationship that demands your attention and your inbox space long after you require their services. Indeed.co.uk do not allow you to unsubscribe from emails and to delete an account takes the patience of NOT ME. After many many many fruitless avenues on the site I finally got the message 'Hey dummy! We ain't letting you do that.'" So I created a rule in my email client (hotmail) to delete their mail

Date of experience: November 12, 2015
Indeed-Support S. Indeed Rep
over a year old

Hi Brenda, sorry for the negative experience with unsubscribing to emails from Indeed. I've paused all of your alerts so that you do not continue to receive emails from us. You can also visit www.indeed.co.uk/my/alerts while logged into your account to pause or delete any alerts. Thank you.

California
1 review
0 helpful votes
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5 Stars
November 12, 2015

It was very easy to set up account and choose the amount you want to spend daily; and super easy to post jobs and close jobs. We will be posting any future jobs openings that we have on Indeed.com.

Date of experience: November 12, 2015
Indeed-Support S. Indeed Rep
over a year old

Thanks for your review and support Deborah!

Ohio
1 review
0 helpful votes
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Make Site Easier To Navigate
November 12, 2015

Appreciate Indeed as a useful resource! Site is hard to navigate. Please consider revamping. Thanks.

Date of experience: November 12, 2015
Indeed-Support S. Indeed Rep
over a year old

Thanks Ilona, please share any product ideas you have with us at [email protected].

Maryland
1 review
0 helpful votes
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Help wanted
November 12, 2015

I liked the idea of getting resumes through Indeed. It is expensive, but I did get some qualified candidates. For the non qualified candidates, the Indeed format is easy to send a gentle rejection letter.

Date of experience: November 12, 2015
Indeed-Support S. Indeed Rep
over a year old

Thank you for sharing your experience with us! Please let us know if there's anything we can do to help in the future.

Illinois
1 review
0 helpful votes
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Solid Source
November 12, 2015

The Good: helpful standardized form and pretty good volume of qualified seekers.
The Bad: lack of direct access to candidates for time-sensitive assignments
To Solve: shorten response time by introducing a countdown feature that will resend or alert candidates when they have ignored emails for more than___ days.
Does anyone like missing an opportunity by just hours or one day?

Date of experience: November 12, 2015
Indeed-Support S. Indeed Rep
over a year old

Hi Keith, thanks for your feedback. We will share your suggestion with our product team for future updates. If there's anything else we can do to help, please don't hesitate to reach out to us.

New York
1 review
0 helpful votes
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Indeed
November 12, 2015

Excellent response to ads, courteous staff to work with

Date of experience: November 12, 2015
Indeed-Support S. Indeed Rep
over a year old

Thanks for your feedback! Please let us know if there's ever anything we can do to assist in the future.

Texas
1 review
3 helpful votes
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No serious applicants
November 12, 2015

No one is serious about the position. I get a bunch of no shows, and welfare-dependent applicants who just need to have "proof" they are looking for a job.

Date of experience: November 12, 2015
Indeed-Support S. Indeed Rep
over a year old

Hi Charlene, sorry that you've had a poor experience with Indeed. We would definitely like to help improve your results and help you find qualified applicants who are interested in your position. If there is anything we can do to help, please call our employer help line at 1-800-462-5842 or email me directly at [email protected]. Thank you.

Texas
1 review
0 helpful votes
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President/CEO
November 12, 2015

Have received more qualified applicants than with any other medium.

Date of experience: November 12, 2015
Indeed-Support S. Indeed Rep
over a year old

Hi Larry, thank you so much for your feedback. We're happy to hear that you are receiving qualified applicants. If there's ever anything we can do to help, please feel free to reach out to us.

New Jersey
1 review
2 helpful votes
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Not Sure with people applying are real
November 12, 2015

Hi we have 2 ads going with alot of responses it seems almost 100 people. Out of 100 there has been less than 10 applicants who called us back after trying to make appointments. We just dont get why these people are applying but wont return our calls-dosent make sense. Anyway we know people see the ad but the people applying some are from out of state and others strange to be applying for these types of jobs. We are a little concerned being charged for these applicants but those people dont call back to make appointments. Thanks Joe

Date of experience: November 12, 2015
Indeed-Support S. Indeed Rep
over a year old

Hi Joe, sorry for the negative experience. We are happy to help you make adjustments to your ad to receive more qualified and local candidates. You can reach us at 1-800-462-5842 for help or email me directly at [email protected]. Thank you.

District of Columbia
1 review
0 helpful votes
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Good experience
November 12, 2015

We received several good candidates from the site, and are hoping to hire one soon.

Date of experience: November 12, 2015
Indeed-Support S. Indeed Rep
over a year old

Hi Laurie, thanks for your feedback. We hope you were able to make a hire with Indeed! Let us know if there is anything we can assist with in the future.

Nevada
1 review
0 helpful votes
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Job Listings for my company
November 12, 2015

Excellent process. Easy. Received several resumes. Loved the system.

Date of experience: November 12, 2015
Indeed-Support S. Indeed Rep
over a year old

Hi Dawn, glad to hear that you have had a positive experience with Indeed. Feel free to reach out to us if there's ever anything we can do to help.

New Mexico
1 review
0 helpful votes
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Indeed generated a significant number of candidates. Most of them ranged from qualified to well qualified. We filled one of two positions with candidates found through Indeed

Date of experience: November 12, 2015
Indeed-Support S. Indeed Rep
over a year old

Hi Tom, thanks for the feedback! Please let us know if there's ever anything we can do to help.

New Jersey
1 review
0 helpful votes
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Easy to set up, advertise and use.
November 12, 2015

We were very pleased with the ease of advertising our job, the ease of using the service and obviously pleased with the result.

Date of experience: November 12, 2015
Indeed-Support S. Indeed Rep
over a year old

Hi Paula, thank you for sharing your positive experience with us. If there is ever anything we can assist with, do not hesitate to reach out.