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As the world's #1 job site, with over 180 million unique visitors every month from over 50 different countries, Indeed has become the catalyst for putting the world to work. Indeed is intensely passionate about delivering the right fit for every hire. Indeed helps companies of all sizes hire the best talent and offers the best opportunity for job seekers to get hired.
Indeed has a rating of 1.8 stars from 978 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Indeed most frequently mention customer service, small business and employer account. Indeed ranks 130th among Recruiting sites.
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I had two account on Indeed. I posted a job on Indeed and they suspended my account by giving reason no guidelines followed. I haven't breached any guidelines and still my both employers account are disabled.
I asked them for reason but they didn't said anything.
I cannot believe Indeed would do this. I had 90 applicants approximately and they disabled my account as many people here have mentioned. We have a legitimate business and I am also travelling internationally and had many interviews scheduled. They sent a form letter simply stating that we did not adhere to the terms and conditions. NO EXPLANATION. My trip was basically for nothing! And potential candidates were left in the dark. I cannot finish my work. They could've at least call. This is so unprofessional. I need to solve this as soon as possible. I awaiting a response.
Hello Michael, thank you for reaching out. A member of our team has responded to your review by private message.
This is a follow-up to my original review. Eventually, we were able to contact Indeed staff to discuss the issue. We ended up talking to 3 indeed staff members and all 3 gave us different reasons why the account was suspended. One of the reasons that they gave us was that we were not a legitimate business even though we have been in business for 38 years. We provided them with our Corporate Certificate and our PEO registration but were still unsuccessful in getting our suspension lifted. If we had done something wrong and were told exactly what that was we would have quickly made the necessary changes.
We eventually gave up and were successful in hiring staff using ZipRecruiter.
Hi Rudy, thank you for taking the time to leave Indeed a review. All accounts on Indeed go through a standard reviewing process. This review can happen at any time as well. Unfortunately, Indeed has fully reviewed your account and we are unable to show your listings on the site and the account will remain in its disabled status. Indeed or Publishers may reject or remove any Job Ad, and Indeed may disable any Employer’s account, for any or no reason without notice. Although Indeed may indicate why a job or account has been removed or disabled, we cannot give every reason why a job or a company may be removed, and we always retain the right to remove any job, organic or sponsored, if we feel it is in our interest or our users’ interest. This is a final decision that will not be reversed. If you have urgent hiring needs, we recommend utilizing other hiring services. We apologize for any inconvenience this has caused.
I'm an independent recruiter hired by a company looking for candidates for nurseries. I posted numerous ads in which there was no issues, yet today my account has been disabled due to one of my ads was deemed not consistent. This is completely unfair as I have had no explanation or opportunity to alter the job post myself. I have a limited amount of time to gather candidates for this company and disabling my account without any explanation has only left my candidates with no reply and stopped my active searches for these candidates due to all my job posts being closed. This is beyond unprofessional and seriously need to consider fixing this system.
I am a small business owner looking to hire sales associate but for reasons unknown to me, my account keeps getting disabled.
We are a small motel looking for potential candidates as we are reopening after the lockdown. Our account got suspended without any verification or notification. I wasted 2 hours to post the job details and ended up with a disabled account. I am still unclear of the mistake committed in my job posting. I used to love Indeed as an employee seeking jobs but this is an extremely unprofessional service as an employer.
Hello Clover, thank you for reaching out. A member of our team has responded to your review by private message.
The review I posted was factual and negative. Indeed.com removed it clearly since the employer was a paying customer. Clearly Indeed.com cannot be trusted.
Hi Kenneth, thank you for taking the time to leave Indeed a review. Reviews are subject to a moderation process, so your review may not post immediately when it is entered. If you wrote a review for a company that did not become public or was removed after being posted, it is possible that the review did not conform to our guidelines. You can view the guidelines at: https://support.indeed.com/hc/en-us/articles/360046789111-Company-Review-Policies.
Dear
Our account was working perfectly and suddenly they disabled it after posting job positions. We reached out to Indeed but Indeed did not respond. Lack of human service reflects very badly on them and is a chance to leave the career website. We need customer service to communicate with us and reach out so we can solve any problems. If you have any suggestions, please let me know.
"Your ability to post jobs on Indeed has been disabled..."
Email: *******@gmail.com
Hello Mo, thank you for reaching out. A member of our team has responded to your review by private message. Please follow up with us there so we can further assist.
Indeed disabled my account like everyone else on this thread with zero explanation. I appealed and they denied with zero explanation again. I am not impressed at all. I was in the middle of trying to hire 2 positions for a client located in the US. If you're going to disable an account at least have the decency to tell me why. And I'd love to have direct contact from a human.
Hi Simmi, thank you for taking the time to leave Indeed a review. It appears your account is going through our standard reviewing process and we will need more information on the business to proceed. We have sent you a private message for assistance. Please feel free to follow up with us there.
Like everyone else here I had a job posting that disabled my account - and they won't re-enable it because it doesn't match their "quality standards." The posting was on other sites VERBATIM and accepted. I even sent in a tax license as proof that WE EXIST and they said nope.
Then, on top of that, they send me DAILY EMAILS saying "look at all the great applicants you've got lol isn't indeed great? Better call them!" Ridiculous. Absolutely garbage company, garbage service. Use ANYONE ELSE but these guys.
Hi there, we have responded to your review via private message. Feel free to follow up with us there at your earliest convenience.
We had been using Indeed for over one year and everything was running smoothly. Then all of a sudden Indeed disabled job postings on our account. We inquired about this development from Indeed Team and initially, they did reply to our query but we still have not been given the exact reason why the feature of job posting and contacting candidates has been disabled. Now customer care is not replying regarding our situation and we are unsure how to take things forward. We want to keep our business on Indeed as it is the best platform for recruiting. Uncertainty looms over us right now and we could not find any other way to contact Indeed. So, it is hoped that this review might aid us in resolving our conundrum or at least make the Indeed Team aware that customer service hasn't been responding and accounts are being disabled.
Hi there, thank you for taking the time to leave Indeed a review. All accounts on Indeed go through a standard reviewing process. This review can happen at any time as well. Unfortunately, Indeed has fully reviewed your account and we are unable to show your listings on the site and the account will remain in its disabled status. Indeed or Publishers may reject or remove any Job Ad, and Indeed may disable any Employer’s account, for any or no reason without notice. Although Indeed may indicate why a job or account has been removed or disabled, we cannot give every reason why a job or a company may be removed, and we always retain the right to remove any job, organic or sponsored, if we feel it is in our interest or our users’ interest. This is a final decision that will not be reversed. If you have urgent hiring needs, we recommend utilizing other hiring services. We apologize for any inconvenience this has caused.
Indeed keeps disabling accounts I am creating with no explanation. Indeed is preventing me from being able to feed my family during a pandemic. It is such a shame that Indeed continues to disable a legitimate small business trying to provide employment to candidates.
Hi Sherri, we have responded to your review via private message. Feel free to follow up with us there at your earliest convenience.
Virtually ZERO customer service. Impossible to reach anyone.
Website is painfully slow. Our account is disabled for more than 30 hours, not even one person there to help. Worst job portal.
Hello Reena, thank you for following up here. A member of our team has responded to your review by private message. We have also requested that your account representative connects with you as soon as possible.
Pretty basic and typical job search website for local companies, good communication and email available between employees and employer
Hi Ashley, thank you for taking the time to share this wonderful feedback with us! We wish you the best of luck in your search!
I am a new business start up that relys on websites like indeed to attracted candidates for my business. I have spent 2 weeks trying to set up an account and post a job online with little success. My first attempt eventually was ignored after being asked to send numerous documents to verify my account. After hearing nothing we attempted to set up a new account using a different email address for the company. We had some success as we were able to post a few jobs online for around 24 hours, before being told our account has been disabled again with the only vague feedback being. 1 or more adverts has been deemed as not consistent with indeed quality standards. My appeal will be looked at within 48 hours, until then I have to wait patiently. Poor communication, very frustrating to deal with!
Hello Michael, thank you for reaching out. A member of our team has responded to your review by private message. Please follow up with us there if you have any additional questions or concerns.
Day before yesterday I created new account on Indeed and I posted Two jobs yesterday. And today I Received one email that my account is disabled. Then how I check the applicants and recruit?
Hello Filo, thank you for reaching out here. A member of our team has responded to your review by private message. If you have any additional questions or concerns please don't hesitate to follow up with us there.
We are a new small business, opened an account for employers looking to hire staff. Indeed charged my account then blocked me, stating we are unsuitable for indeed. I am okay not using their service. However, I will like my money back since I have not used the days I was charged for nor can I access the applicants information who applied.
Hello Catrina, thank you for reaching out here. A member of our team has responded to your review by private message. Please follow up with us there so we can further assist.
It's been weeks of contacting support, client success and other attempts of reaching out to Indeed.
My issue is they are not verifying my newly registered business as a Remote Freelance Recruiter
I provided everything I needed to provide only to be told to "Please view our help center" like that is going to work.
Very terrible service, me and a few other business going through the same struggle think its time for a media release on why INDEED should be boycotted
1. Many jobs on indeed are spam
2. Unreliable service
3. Lazy employees
4. No helpful feedback
Hi Jordan, we are very sorry to hear about your poor experience with Indeed. We have sent you a private message to further assist.
I received an email saying my account was disabled. I asked why, they asked me if I had used my account in Asia. I said no, has my account hacked. It has been almost 2 weeks and they have not answered me concerning if my account was hacked and if my personal information including my credit card was taken. It is very concerning that a company can not communicate what it going on with an account especially if they believe that it has been hacked. The security of clients information should be a high priority for a company.
Hi Tony. Thank you for taking the time to leave Indeed a review. We take situations like this very seriously and have followed up with you via a private message. Please feel free to message us there.
We are a new small business employing front of house and kitchen staff. Our account was suspended without any prior guidance giving us a chance rectify whatever their issue is with our posts. Hopeful applicants are also left on standby. This is not professional or fair for employers or potential employees. Indeed really needs to review the way they deal with their account members.
Hello Geo, thank you for reaching out. A member of our team has responded to your review by private message. Please follow up with us there so we can further assist.
Answer: Hello Anita, positions posted for free stay on Indeed for a total of 120 days. Sponsored positions can stay on the site until an employer has filled the job and closed it on Indeed.
Answer: Hi Sarah, we're sorry you haven't heard back from employers when submitting your resume on Indeed. We'd be happy to assist you here in reviewing your resume and offering suggestions for applying to jobs on the site. Please email us at [email protected] with a link to your Indeed Resume or document so that we can review. Thank you.
Answer: Hello Gerard, sorry for the negative experience. Indeed recently augmented existing search quality programs with new, ongoing strategies to make sure all jobs on Indeed meet standards for quality. This effort included a large scale review of job listings. Jobs that violated our guidelines and companies that did not meet our quality standards were disabled. We apologize that this was a frustrating process for you and will provide this feedback to our Search Quality team for future improvements.
Answer: By NO MEANS should you pursue this so-called job offer further and in fact, you should report them to the Better Business Bureau.
Answer: Hi Kristina, feel free to email our team at [email protected] with some additional details regarding your concerns and we'd be happy to take a look. Please be sure to reference this interaction in your email. Thank you.
Answer: Hi Irene, to explain, all accounts on Indeed go through a moderation process as we must verify the connection between the account creator and the company they are hiring for. We must also ensure that our quality guidelines are met. If enough information is not provided when the account is being created or we find a violation of our guidelines, then the account will go into the appeal status. Based on your message, this is likely what you are currently experiencing. If you need assistance, feel free to email our team at [email protected] and we'd be happy to take a look. Please be sure to reference this interaction in your email.
Answer: Hi Mae! Thank you for reaching out. To explain, all accounts on Indeed go through a moderation process as we must verify the connection between the account creator and the company they are hiring for. We must also ensure that our quality guidelines are met. If enough information is not provided when the account is being created or we find a violation of our guidelines, then the account will go into the appeal status. Based on your message, this is likely what you are currently experiencing. If you need assistance, feel free to email our team at [email protected] and we'd be happy to take a look. Please be sure to reference this interaction in your email.
Answer: Hi Harees! Thank you for reaching out. All accounts on Indeed go through a moderation process as we must verify the connection between the account creator and the company they are hiring for. We must also ensure that our quality guidelines are met. If enough information is not provided when the account is being created or we find a violation of our guidelines, then the account will go into the appeal status. It appears our support team replied to your initial SiteJabber review via private message with more information, please check your inbox and reply there with any additional questions, or reach out to [email protected] and reference this post. Thank you!
Answer: Hello Anas, thank you for reaching out. To explain, all accounts on Indeed go through a moderation process as we must verify the connection between the account creator and the company they are hiring for. We must also ensure that our quality guidelines are met. If enough information is not provided when the account is being created or we find a violation of our guidelines, then the account will go into the appeal status. Based on your message, this might be what you are currently experiencing. If you need assistance, please email our team at [email protected] and we'd be happy to take a look. Please be sure to reference this interaction in your email.
Answer: Hello Rose, thank you for reaching out and our team is happy to assist here. When you have a moment, please email us directly at [email protected]. We look forward to hearing from you.


Hello Rajneesh, thank you for reaching out. A member of our team has responded to your review by private message. Please follow up with us there if you have any additional questions or concerns.