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imprint.com

4.3

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imprint.com Reviews Summary

imprint.com has a rating of 4.3 stars from 2,306 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with imprint.com most frequently mention great experience and whole process. imprint.com ranks 2nd among Printing sites.

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21,232 reviews

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Georgia
1 review
0 helpful votes
Follow Simone A.
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I missed the email to approve the proofs, and by the time I approved the proofs, I thought there would be no way the buttons would get to me in time for our event. The buttons arrived the day before and exactly as I had envisioned them. They were inexpensive compared to other vendors, accurate, and speedy. A perfect score!

Date of experience: March 17, 2026
Mississippi
1 review
0 helpful votes
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I was very pleased with the work and details of the bracelets.

Date of experience: March 16, 2026
1 review
0 helpful votes
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Orded and worked with Imprint designer only to be told that the product I had ordered was no longer available. Changed products to something similar and received them in the mail this weekend. They do not look very professional.

Date of experience: March 16, 2026
Pennsylvania
1 review
0 helpful votes
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Good product and service
March 15, 2026

Ordered online and that was easy for me to do (old Lady). Wanted to surprise my son with product for a dream he has and the results were great. Thank you

Date of experience: March 15, 2026
Illinois
1 review
0 helpful votes
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Communication is horrible
March 13, 2026

Initially, I appreciated being able to upload my own design, notifications to approve the proof and the ability to make changes when the design proof did not match my expectations. After that approval email, communication stopped and the shipping date I chose with my order was not honored. When I called to check on my order I was told that I needed to check their FAQ to know the REAL shipping time which was weeks longer and after my event date. I was forced to pay a crazy new shipping cost to get my shirts shipped in time. Honestly the experience with Imprint.com created additional unnecessary stress and I will not use this company again for future events. Especially after reading reviews and learning that this experience is common with this company.

Date of experience: March 13, 2026
Virginia
1 review
0 helpful votes
Follow Brian L.
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Signs looked great, high quality. Printed and shipped quickly. The only issue with delivery timing was on the carrier's end, after an initial shipment delay which we were compensated for.

Overall happy with the experience; would use Imprint again.

Date of experience: March 13, 2026
1 review
0 helpful votes
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T-shirts look great
March 12, 2026

I was easily able to submit my order in Imprint.com and had it shipped over to the venue to get there two days before the event. The t-shirts looked great! Thank you.

Date of experience: February 28, 2026
1 review
0 helpful votes
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Custom baseball caps
March 12, 2026

Great value and good quality on custom embroidered baseball caps. Arrived in a very reasonable time frame. Very happy with purchase

Date of experience: March 12, 2026
Florida
1 review
0 helpful votes
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GREAT SERVICE! GREAT PRODUCT!
March 10, 2026

Everything about the experience was great. From ordering, to processing, to customer service. I will definitely be placing orders here in the future.

Date of experience: February 17, 2026
1 review
0 helpful votes
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Blame the Customer
March 10, 2026

I'm surprised that Imprint.com received such high marks. Not my experience. Don't trust any of the dates they promise for delivery.

Date of experience: March 5, 2026
1 review
0 helpful votes
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Quality Issues
March 8, 2026

This is a difficult company. I have supplied photos of my standard six (6) foot folding with the custom full table cover. It drapes over the table and bunches up on the ground where it will get wet and dirty during outdoor events. There is so much fabric on the grou6that it is also a tripping hazard!

Date of experience: March 8, 2026
1 review
0 helpful votes
Follow Scott L.
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My experience with my first ever order was amazing and Jake in customer service was a pleasure to work with. Highly recommend Imprint for your promtional apparel needs!

Date of experience: March 7, 2026
South Carolina
1 review
0 helpful votes
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Weird-shaped hats.
March 4, 2026

The customer service was fine. They arrived quickly. But I've never seen a trucker hat shaped like this. It's wide at the bottom and narrow at the top. Almost cone-line. Not how much trucker hats are shaped. They do not look good. We can't even sell them for $10. Very disappointed about the money we spent for what we ended up with.

Date of experience: March 4, 2026
1 review
0 helpful votes
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Very late shipping - product good
March 4, 2026

Ordered on Feb 11, it said estimated delivery date Feb 20. I got an email on Feb 20 that they're in production. They arrived on March 2. Not cool.

Product was good, as expected.

Date of experience: March 4, 2026
1 review
0 helpful votes
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Came out great!
March 4, 2026

I got some needed help from customer service and got my order prepared in time. I would defi Italy use them again!

Date of experience: March 4, 2026
1 review
0 helpful votes
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Pleasantly surprised
February 26, 2026

On a whim I ordered some shirts from this company after having a bad experience from another. I designed the shirt and only ordered 4 so I wouldn't be out much money if it ended up being poor quality. Imagine my surprise when they arrived and the printing was crisp and clear! I ordered a purple shirt and didnt realize there would be undertones of a different color in the fabric but that happy little mistake made my logos "pop" even more.

Designing it was easy and my shirts arrived quickly AND at a very decent price. Will be ordering more soon!

Date of experience: February 26, 2026
1 review
0 helpful votes
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Yard signs
February 26, 2026

The songs are wonderful and the timing was perfect, I will order again.

Date of experience: February 26, 2026
Ohio
1 review
0 helpful votes
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Nice quality
February 23, 2026

I ordered customized paper coasters to use for a murder mystery dinner theater production. The graphic was exactly what I wanted, and the paper was even nicer quality than I expected.

Date of experience: February 23, 2026
New York
1 review
0 helpful votes
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Quail Ridge Flag
February 23, 2026

I had made a request in ordering. I did not have any interaction concerning the request,
However, was pleased with the product.

Date of experience: February 23, 2026
Louisiana
1 review
0 helpful votes
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Beautifully made
February 23, 2026

These cups were GREAT quality! Thick, sturdy. Color change was gorgeous!

Date of experience: February 23, 2026

From the business

We're an internet company that specializes in customizing promotional products. Whether you're looking to custom order a single t-shirt or 1000 water bottles, here at imprint.com we can handle any size order. There's no order too big or small.


imprint.com
Founded in 2006
Houston, TX, United States