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imprint.com Reviews Summary
imprint.com has a rating of 4.3 stars from 2,271 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with imprint.com most frequently mention great experience and whole process. imprint.com ranks 3rd among Printing sites.
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Shirts were easy to design with the templates and arrived on time. Can't wait for Christmas Day.
Good quality and great, fast service! Would definitely use again!
I got custom tumblers for my team as a Christmas gift. They turned out so beautifully and my team absolutely loved them! Great experience ordering and communication from imprint was very good. I would recommend and order again!
Ordering with Imprint was easier than other vendors and the product arrived as promised.
Great experience. Piece came as expected. Seems to be decent quality for the price.
Staff was helpful through the process of ordering. Arrived within time limit.
The shirts came on time, and the website had a lot of different options of clothes and even objects to get customized. However, I wanted embroidery on the front and a large print on the back and there was no option for that. Also, the colors of my my logo design came slightly off. Instead of a deeper blue i got a lighter blue color. Also, updates on the package and tracking were not offered at all except once, so I just had to hope they came on time. Also, 1 of my shirts never arrived. Otherwise, I liked that they had the brand I needed.
APPROVAL PROCESS TOOK LONGER THAN EXPECTED. Half of my order did not arrive on time. Pen quality was okay. I took advantage of a bundle price option otherwise I would not have ordered those.
Best company to order anything you need. Never regret buying anything from them. Thanks!
Other then having to deal with a registered trademark issue, we had no issues with the process. They reached out many times to make sure we had seen the issue and were working on submitting the proper paperwork to get it sorted so it would not delay the order.
In the past, imprint sent out a proof before manufacturing an order. Seems they don't do that anymore (just learned they charge for a proof now). They sent me 75 shot glasses with the printing so small - a magnifying glass is required to read it. Who needs this? Stay away from this company!
I place a $220 dollar order back at beginning of September with a guaranteed delivery date of Oct. 1st. Today is October 21st and they can't tell be where my order is. I have called them 5 times now with a promise of them calling me back with an update, but it never happens. I finally had to get my credit card company involved. Still don't have anything or my money at this point.
Placed order, checked on it, double checked on it. Never shipped in time for their estimated arrival date. It's now 3 weeks past the arrival date and the order is still in "production". Ridiculous. I've tried to reach customer service many times only to receive a total run around. Takes 3 days for customer service to respond. It's a total joke. DO NOT ORDER FROM THEM!
Consistently wowed by the combination of product and service.
Things dont always go right, but Imprint is quick to solve issue and always leaves me with no choice but to come back and bring my business on repeat.
I procrastinated to the last minute and Imprint totally came through for me! I can't say enough great things about my experience, beginning to end.
We had a short turnaround time and everyone worked hard to make it happen. I appreciate all the customer service contact as well.
It was easy to design and order and I was so satisfied with the results, I ordered 100 more tote bags. Hoping to get refunded for taxes since I run a tax exempt non profit 501c3 entity.
Thank you for getting the wrist bands to me so quickly. We use the wrist bands for our PE program to help students set goals.
Made some sun shirts for my dads business and they can out PERFECT! Will definitely order again soon!
From the business
We're an internet company that specializes in customizing promotional products. Whether you're looking to custom order a single t-shirt or 1000 water bottles, here at imprint.com we can handle any size order. There's no order too big or small.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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