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imprint.com has a rating of 4.2 stars from 2,315 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with imprint.com most frequently mention great experience and whole process. imprint.com ranks 2nd among Printing sites.
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The letters and graphics were very nicely done. The colors are bright and true to what I chose from online. I was hoping the lanyard itself was a bit thicker and more heavy duty. I might have upgraded if I had known.
It was easy to customize
I am disappointed that I could not use 2 colors on the 9" latex balloon and that the website allowed me to do so when ordering. I never got notification when your company would update the order, only initially. Due to that, it took much longer than expected.
I gave my imprinted shot glass to a friend who used it and then washed it by hand and all the ink came off. I love the glasses but when you pay that much to have the ink fall off it is very disappointing.
Overall it was a good experience. The website was a little unfriendly when making multiple purchases, but not bad.
EASY TO USE
When we placed our order, the website said it would be a 3 day printing process and 4 day delivery (we paid extra for the quick delivery). After ordering, and not receiving a status update for over a week, we contacted the company and was told those timelines were not guaranteed because we did not pay for a rush order. So we ended up having to pay additional shipping fees to get our product on time. While we are very satisfied with the product, we were very frustrated that the stated timelines were not adhered to, were very misleading and impacted our opinion of our order.
Easy to order and the mugs came out great!
Website is horrible. I lost an hour's work due to no ability to save design work as I went along. There isn't even a way to create an account for saved work until the checkout process. Very, very frustrating and amateurish website.
Quick and easy. Good value.
It was quick easy and the final product looked great
Everything done as asked
Timely delivery. High quality product.
After searching the internet for some time, Imprint.com by far had the most reasonably priced mugs. The quality is great, and they arrived within 2 weeks of placing my order which was also much faster than other sites!
Easy to use
Product arrived on time in great condition. It was great that they had the ability to see the proof before running the whole lot.
Thank you!
Great product, great pricing! Loved how I could order in smaller quantities
Great products I've ordered many times. Good service as well!
Just couldn't understand why it was more to have them made in the USA. I will always order from the USA. Over all they were amazing. Thank you
Love the service that you provide! Very timely turn around...thank you!
Answer: Imprint.com is a total scam. I will never do business with them again.
Answer: Lots of back and forth. Can't call customer service. Have to fill out a 'ticket'. Waste of time.
Answer: The reviews but not I wish I did more research. They also gave me an estimated time which I need but now they can't tell me why it's way past the estimate time.
We're an internet company that specializes in customizing promotional products. Whether you're looking to custom order a single t-shirt or 1000 water bottles, here at imprint.com we can handle any size order. There's no order too big or small.

