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imprint.com

4.2

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imprint.com Reviews Summary

imprint.com has a rating of 4.2 stars from 2,315 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with imprint.com most frequently mention great experience and whole process. imprint.com ranks 2nd among Printing sites.

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Edgebrook S.
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The letters and graphics were very nicely done
December 13, 2019

The letters and graphics were very nicely done. The colors are bright and true to what I chose from online. I was hoping the lanyard itself was a bit thicker and more heavy duty. I might have upgraded if I had known.

Date of experience: December 12, 2019
Levi E.
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It was easy to customize
December 13, 2019

It was easy to customize

Date of experience: December 12, 2019
Michelle H.
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I am disappointed that I could not use 2 colors on the 9" latex balloon and that the website allowed me to do so when ordering. I never got notification when your company would update the order, only initially. Due to that, it took much longer than expected.

Date of experience: December 12, 2019
Lisa M.
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I gave my imprinted shot glass to a friend who used it and then washed it by hand and all the ink came off. I love the glasses but when you pay that much to have the ink fall off it is very disappointing.

Date of experience: December 11, 2019
Greg S.
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Overall it was a good experience
December 11, 2019

Overall it was a good experience. The website was a little unfriendly when making multiple purchases, but not bad.

Date of experience: December 11, 2019
Trina S.
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EASY TO USE
December 10, 2019

EASY TO USE

Date of experience: December 10, 2019
Mara Y.
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When we placed our order, the website said it would be a 3 day printing process and 4 day delivery (we paid extra for the quick delivery). After ordering, and not receiving a status update for over a week, we contacted the company and was told those timelines were not guaranteed because we did not pay for a rush order. So we ended up having to pay additional shipping fees to get our product on time. While we are very satisfied with the product, we were very frustrated that the stated timelines were not adhered to, were very misleading and impacted our opinion of our order.

Date of experience: December 10, 2019
Deborah C.
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Easy to order and the mugs came out great!
December 10, 2019

Easy to order and the mugs came out great!

Date of experience: December 10, 2019
Scott C.
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Website is horrible
December 10, 2019

Website is horrible. I lost an hour's work due to no ability to save design work as I went along. There isn't even a way to create an account for saved work until the checkout process. Very, very frustrating and amateurish website.

Date of experience: December 9, 2019
Robert W.
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Quick and easy
December 10, 2019

Quick and easy. Good value.

Date of experience: December 9, 2019
Camp D.
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It was quick easy and the final product looked great

Date of experience: December 9, 2019
Jeremy A.
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Everything done as asked
December 9, 2019

Everything done as asked

Date of experience: December 9, 2019
Lynn W.
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Timely delivery
December 9, 2019

Timely delivery. High quality product.

Date of experience: December 9, 2019
William I.
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After searching the internet for some time, Imprint.com by far had the most reasonably priced mugs. The quality is great, and they arrived within 2 weeks of placing my order which was also much faster than other sites!

Date of experience: December 9, 2019
Sherry S.
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Easy to use
December 8, 2019

Easy to use

Date of experience: December 8, 2019
Ash O.
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Product arrived on time in great condition
December 6, 2019

Product arrived on time in great condition. It was great that they had the ability to see the proof before running the whole lot.

Thank you!

Date of experience: December 5, 2019
Shaun Y.
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Great product, great pricing!
December 5, 2019

Great product, great pricing! Loved how I could order in smaller quantities

Date of experience: December 5, 2019
SP I.
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Great products I've ordered many times
December 5, 2019

Great products I've ordered many times. Good service as well!

Date of experience: December 5, 2019
Cathy T.
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Just couldn't understand why it was more to have them made in the USA. I will always order from the USA. Over all they were amazing. Thank you

Date of experience: December 5, 2019
Maria G.
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Love the service that you provide!
December 5, 2019

Love the service that you provide! Very timely turn around...thank you!

Date of experience: December 4, 2019

From the business

We're an internet company that specializes in customizing promotional products. Whether you're looking to custom order a single t-shirt or 1000 water bottles, here at imprint.com we can handle any size order. There's no order too big or small.


imprint.com
Founded in 2006
Houston, TX, United States