imprint.com

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4.3
Reviews 2,634
5 Stars
61%
4 Stars
17%
3 Stars
7%
2 Stars
3%
1 Star
12%

South Carolina
1 review
0 helpful votes
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Product was 4 weeks past quoted production time, customer service offered ZERO help. Would just tell me I need to wait "2-3 more weeks." What the crap! When product did arrive the print was smudged and some of the masks had someone else's print on the reverse side making them completely unusable (and I question if they were returns that were reused, making that pretty gross and unsanitary!). I would stay FARRR AWAYYY from this company. I ended up having to open a case with the BBB that they didn't even resolve my problems. The customer service with this company is hands down the worst I've experienced in my entire life. That's not even an exaggeration.

Date of experience: August 16, 2020
Marta G.
0 reviews
0 helpful votes
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No thanks
August 15, 2020

No thanks

Date of experience: August 15, 2020
California
2 reviews
4 helpful votes
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Extreme Quality Control and Customer Service Issues
I ordered 100 full-color yard signs to be printed on both sides. And paid for two-sided printing. See attached invoice. No dispute here.
The order arrived, but with only printed on ONE SIDE. See attached pics. No dispute here.
I asked for a reprint, or a refund, as I cannot use one sided yard signs, and was only offered a 15% discount. Heck, that does not even cover the additional cost that I paid to have the printing on two sides.
Completely unethical, and unacceptable. Will have to go the legal route.

Date of experience: August 14, 2020
David C.
0 reviews
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They turned out great!
August 13, 2020

They turned out great! Everyone loves them and wants one!

Date of experience: August 13, 2020
Manuel R.
0 reviews
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Fue fácil, rápida y el producto excelente

Date of experience: August 12, 2020
Tina J.
0 reviews
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Did not get product on time
August 11, 2020

Did not get product on time - still in production on estimated delivery date.

Date of experience: August 11, 2020
MJ H.
0 reviews
0 helpful votes
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Quick shipping
August 10, 2020

Quick shipping. Quality products.

Date of experience: August 10, 2020
Anthony M.
0 reviews
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I canceled order for my high school of 50 units because they asked such ridiculous questions and wanted copies of my license. I ne we heard of that to
Make a purchase. I reported them to AX, called Better Busiiness Bureau but still have not received my credit for cancelling order.
Disgraceful service

Date of experience: August 9, 2020
Printers R.
0 reviews
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This product has a terrible smell and leaves a film on your hands. We had to add 99.9% Alcohol and scent to it to be able to use it for our staff and customers. I might as well just make my own if I have to do that.

Date of experience: August 8, 2020
Lisa W.
0 reviews
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You need better cutting on your signs, the sign next to it shouldn't leave 1/8" of design on the other sign

Date of experience: August 7, 2020
Ettie A.
0 reviews
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Thank you
August 7, 2020

Thank you

Date of experience: August 7, 2020
Michael F.
0 reviews
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Very quick and available products
August 6, 2020

Very quick and available products. WE will definitely order from again

Date of experience: August 6, 2020
Karen T.
0 reviews
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The amount of sanitizer that comes out makes you wash your whole hand not just your palm.

Date of experience: August 6, 2020
Robert M.
0 reviews
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Great value, great service
August 6, 2020

Great value, great service

Date of experience: August 6, 2020
ATCU T.
0 reviews
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Quick turnaround time, everyone loved the products and staff was very helpful with assisting with any questions.

Date of experience: August 5, 2020
Katherine N.
0 reviews
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You need to add some kind of scent
August 4, 2020

You need to add some kind of scent. We are throwing it all away because of employee complaints.

Date of experience: August 4, 2020
Alison P.
0 reviews
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Design on the product (face mask) looked great. Only problem is, many of the face masks have stitching problems causing them to split at the top and bottom.

Date of experience: August 4, 2020
Kim B.
0 reviews
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Awesome
August 3, 2020

Awesome. Easy and Fast Shipping

Date of experience: August 3, 2020
Veralei A.
0 reviews
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Great that it's available to order, it would be nice to state that it needs 4 C batteries to operate.

Date of experience: August 3, 2020
Tracy W.
0 reviews
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Very easy to order, but it would be nice if we had the option to see it without having to pay...

Date of experience: August 1, 2020