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imprint.com Reviews Summary
imprint.com has a rating of 4.2 stars from 2,317 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with imprint.com most frequently mention great experience and whole process. imprint.com ranks 2nd among Printing sites.
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Stressful not knowing if the product would be delivered on time, despite paying for rush service, but I'm the end it was.
Not impressed.
It was good.
I placed an order April 27. Their website said I was able to get rush production for free - rush as in 3 days. It is not 2 weeks later and my signs are still in production. I used standard shipping because their website says that is 4 days. I needed these for graduation - no later than May 22. They still have no shipping date. VERY FRUSTRATED - I can not get an answer from anyone. DON"T WASTE YOUR TIME OR MONEY!
Paid for rush shipping and 3 days after they were to arrive. Still no signs. When contacting them, they say they are in production, but cannot tell me where in production. All I get via opening tickets is to please be patient. They weren't patient about taking $900 from me. Would steer away from this company. Do your research and find someone reliable.
Love the product
Paid extra for rush shipping but still came later than projected.
I'm extremely disappointed with my experience of imprint.com. Their pricing seemed lower than most and their promised delivery date was slightly outside of my preferred window but the low costs made it seem worth it. It's now almost a week after the promised delivery date and I can't get a straight answer from them as to where my items are. I asked for a refund and for them to cancel my order and they told me if I were to do that I would be charged a fee. Unacceptable.
EASY TO ORDER AND PEOPLE WERE VERY RESPONSIVE.
HOWEVER, I DID NOT GET ALL OF THE YARD SIGNS. I HAD 5 MISSING I THE BOX THAT WAS SENT TO ME.
I CALLED ON THE SAME DAY I GOT MY ORDER, AND THE PERSON I TALKED TO DID NOT TELL ME THAT I NEEDED TO TAKE A PICTURE OF WHAT I HAD RECEIVED. UNFORTUNATELY, I DID NOT TAKE A PICTURE AND DID NOT GET THE SIGNS. THEY OFFERED A 15% DISCOUNT.
The signs were printed as submitted and they've proven effective for their intended purpose. They're nice sturdy signs. My one complaint is that another print job bled into my print job so there's unattractive black ink splotches running across the tops of several of my signs.
Very statisfied with promptness & product
..
I ordered a couple of yard signs and paid extra shipping costs to have them delivered. When I had not heard back from the company in over a week, I went to check on the signs and they said it would be 2-3 more weeks to produce them and then 14 days more to ship them. When I asked for my money back, they said my product was already in production and could not be refunded! Beware of their "terms and conditions" and refund policies. Over all, I would just go to your local office store for cheaper, faster service and more reliable customer service. I just consider my money gone and once the signs arrive, they will go in the trash because the event I needed them for will have been over for a month! Stay away!
Fast and easy website to navigate through and design items. Least expensive compared to other websites. Fast and reliable services. Great communication through the whole process while designing and shipping the product. Great quality, very satisfied.
I have been hung up on multiple times. Placed an order on 4/23 and paid for rush processing and was told delivery date of 4/29. Still don't have the 63 signs I ordered. Every time I call I get to talk to another customer service rep who don't have any clue as to what is going on. I ask to talk to someone who does know what is going on and I'm told they have to put in a ticket and a manager will call me back. It's 5/14 and I still don't have my signs and they won't allow me to cancel my order because the order is in production. I have called every day since 4/26 and I have been told that it is in production. I ordered 63 signs, they are either printing 1 sign a day or I have no clue as to why a simple sign has been in production 19 days. I paid for rush processing, there is NOTHING rush about anything they have done. I wish that I could give a ZERO star review. If you are thinking about using this company I would RUN as far as you can to a different printer.
Love the quick turn around time and easy to use site.
Easy transaction
Great signs for a great price.
The site is very easy to use, and the prices are very reasonable.
Great price! Easy layout. Colors a little off but worked out fine.
From the business
We're an internet company that specializes in customizing promotional products. Whether you're looking to custom order a single t-shirt or 1000 water bottles, here at imprint.com we can handle any size order. There's no order too big or small.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members