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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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It seems strange to me that it cost the same to have a CD with five photos on it as a CD or DVD full of 4 or 5 videos. It is also really interesting that the charge for everything is DOUBLE if you don't have a coupon or happen to call them and complain how expensive it it,(as you have to pay before they do any work on your order) THEN they say, oh, we will give you the discounted rate, which is 50% cheaper. Scam. Just offer good prices and don't play games with us exhausted consumers!
I thought the quality of the photos would turn out better. Otherwise your service was seamless.
Before iMemories I selected another company based on the expected product delivery time. Paid the initial fee, never recieved communication how to send the videos. Imemories has an easy process, efficiency, and I received the videos sooner than expected
The job that y'all did was great and now I can look at my memories.
All aspects of the process seemed to work, except for the original receipt of multi-video sections for some of my films which were submitted as single unit VHS or spliced Super 8's. I did not expect that, and I'm still not sure why that was done. Staff was responsive and I was then given single video files to replace the others. There is also one VHS that was not done because I was told it was a televised tape. That was not so. I am still waiting for a review of that decision, and no originals have been returned. The VHS was taped at a public dinner meeting of International Cops for Christ, and I was one of the Christian singers at that affair. I was given a copy of the VHS, and it was not televised. It does have special meaning to me since the song I sang ministered directly to the guest speaker. If it will not be digitized, I expect to be called, and that a credit for that charged VHS is being made to my credit card! Still no word after weeks of waiting.
You get exactly what is advertised. If you have anything slightly outside of what is listed, they won't do it. The videos are on line, and to keep it that way you'll need a subscription at additional cost. You can download everything, however and store the videos yourself. That is a fairly easy process. Editing for me is a bit more challenging than I thought it would be and the files are not as broken into individual events as I thought they would be. Overall a solid service.
Hi Marla, Thank you for taking the time to comment! IMemories specializes in creating a digital copy of old home movie films, videotapes, photos, slides, and negatives so they can be viewed again with today's technology. We can not however develop camera film. Once developed we can certainly process the photos or negatives for you!
I was worried at first that converting my 20 + tapes would be a hassle, but in the end it was so easy and convenient. Would definitely use iMemories again
Every thing done very smoothly from start to finish. Easy to use.
We have shared our family videos with our grown children. Videos of weddings, births, birthdays and everything in-between! So much fun, and laughter! The whole process is easy from start to finish! Well worth the money!
IMemories has opened a door to past memories for me and my family. The service is quick, easy and efficient and the platform allows for storage, instant access and sharing. My family now has access to all the memories that have been stored away in boxes for years. This is a great service!
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Simple and fast turnaround, when I called because I didn't understand the process the person I spoke with was pleasant, friendly and easy to understand.
We received all our old video and cassette tapes back in digital form in great quality and very quickly! We will definitely use this company again!
For the videos we had transferred, they did a good job and we are happy. There was one tape, however, that was a mix of a tv show and home videos. They did not transfer that tape, citing copyright, and claimed the entire thing was the tv show. It was not. Upon receiving the tape back, it was only halfway wound, indicating that they never got to the home video portion and gave up on it. I was extremely disappointed that they argued with me over the tape I personally had viewed prior to sending in. I wound up taking it to another company.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.


Hi Kathy, Thank you for your feedback. We do have all of our pricing with the 50% off promotional code on our website. That code, or any other you may have received via email or text, can be entered at checkout for the discounted pricing. This is how all of your previous orders were processed, you just added the promotional code and received the discounted rate. We appreciate our customers and want to ensure they have the best experience possible. We will always add the promotional code for customers, if they have not, when they contact us as that is the rate we advertise. If we can help with any further details, or be of any assistance please do not hesitate to reach out at 1(800)845-7986.