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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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I got to see videos I had not seen in over 20 years. It was beautiful! We got to hear and see familiar voice that have now passed on and it really brought a lot of smiles and happiness!
IMemories provides excellent service. Shipping my VHS tapes to them was an easy process and turnaround time was fairly quick.
I am so happy to have digital versions of memories that otherwise would have been forgotten about or unviewable.
Because I submitted 2 VHS tapes with material recorded from the television, copywriting regulations prevented these from being converted to digital media. I had a difficult time finding this information on the website and had to call a customer service agent in order to confirm that what I thought was an incomplete order (missing two tapes) was not a mistake.
Expect to get many marketing emails from iMemories after you send in your media for conversion. The website offers no unsubscribe button to stop this unwanted deluge so I had to make this request in person over the phone. It did not stop the amount of marketing emails that they sent me.
Overall, I am happy with the conversion of my VHS tapes.
The most important important vhs I have is one my sister transferred from a film (like in the attic in Christmas Vacation). Being able to finally share this with my grandchildren was such a treasure. I just wish we had been able to hear the audio back then.
The whole process went as smoothly as a hot knife cutting through warm butter.
I was hesitant to ship my memories off in a box but I received confirmation that the tapes arrived safely. Then within a few days the videos started showing up in my iMemories app!
The days and years have slipped away and thought they were lost to us until...I found iMemories!
Our past family experiences tell the story of who, what and where and are being relived and loved.
Thank you iMemories.
Wonderful surprises! And memories! Enjoyed by the family!
Good price. Good turnaround. Slides were good quality conversion. Video quality was not quite as good.
My hard copies came back to me imperfect condition and my digital copies were easy to download.
It was so great to watch my old home movies! The delivered them to me quickly too
So far everything perfect. Trying to get usb order together
IMemories made it very easy to business with them. Their speed, efficiency and attention to detail is superb.
Everything done in very quick time. I downloaded them and they are excellent copies
Beautiful surprise! Divine timing! Perfect gift for myself and my family! I was able to show my mom a week before she passed.
I am so happy that I sent our home videos in to be digitized. The process was easy and now we have access to the videos whenever we want to watch them. No VHS player or DVD player needed! A real game changer!
Very disappointed. Cannot view easily. Quality of digital material is poor.
Hi Christina, Thank you for your feedback. We can absolutely look into any quality concerns you have. We want to make sure you have the best experience possible with iMemories. Please do not hesitate to reach out and discuss this with us at 1(800)845-7986.
Where do I begin from start to finish. I've been so impressed this has been my second order to iMemories. And I'm so pleased with this company. I have complete faith in this company and have been telling my friends and family of their service. I trust them completely. As to reviews way beyond a top 10. Scales are not high enough to explain their service. I thank them. I thank them so much. Definitely will be using them again.
Hi Judy, Thank you so much for the kind words and the amazing review! We're truly grateful for your recommendations to your friends and fanily. It means a lot to us that you trust our service enough to share it with others!
At first, I was a little disappointed with the quality of my videos. Until I saved them to a USB. They were a little clearer and was easier to view.
Hi Carolyn, Thanks for your wonderful feedback!
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.


Hi Kimberly, This is great to hear! A heartfelt thanks to you!