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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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In moving, I found some slides I had (about 150) that I didn't know existed. The process of packaging them and sending them off couldn't have been easier. It took a while for them to be processed, but no more than I expected. Also the picture quality wasn't as good, but cameras just seem to be better now. Overall I'm very pleased.
I have sent two groups of videos.
I am able to access them online and put them cds myself
Hi Mary, Thanks for your amazing review!
I recently had my family reunion (1991,1992, and 1995) VCR tapes restored and am very happy with this company. I have since found 6 more family reunion tapes which I will be sending to have them done.
Thanks for your wonderful feedback! Your support means everything!
A friend told me about iMemories and they did not disappoint. My VHS tapes were digitized and are now available on my iPad to view at any moment.
IMemories is an amazing company.
HI Julie, This is what we hope to hear! We appreciate your kind words!
Very easy and fast! My family has enjoyed having the digital videos to share.
Hi Michele, Thank you for the fantastic review!
Hi Roy, We're thrilled to hear that you were pleased with our representatives! Your words inspire us!
I loved it. My family and me are enjoying spreading the memories that were once just locked away. My only suggestion is adding possible problems that may arise (for us was a rusted screw on a tape. Also was not able to be converted.) Just need clear communication when stuff like that happens. I' m happy with the service and have been in contact with other relatives that may have old vhs, betamax, etc., that we may be able to convert. Keep it up guys :)
Hi Mark, Thank you so much for the detailed feedback. We want our customers to have the best experience with iMemories and will certainly forward your suggestions! Thank you sincerely.
They have done done a wonderful job for us. Quality is great, help is just a call away.
Hi Ed, Thank you for the incredible review!
Everything turned out wonderful. Better than I expected. I highly recommend. Very fast and efficient. Easy process
Hi Elaine, Thank you for taking the time to comment! We so appreciate the kind words!
I found two old unmarked camcorder tapes after 22 years. All I knew is the camcorder was given to us when our son was born. I was hoping beyond hoping there would be videos of our son. What a relief that one tape was me pregnant a week before our son was born and one was when he was about year old. I could not find anyone locally to convert these to digital and was grateful to find iMemories. And bonus...we can watch it on our smart tv too!
Hi Melissa, Thank you for sharing! Thank you for placing your trust in us to handle your cherished memories
I have been using Imemories for about 3 years trying to get my all my videos digitalized. They have all been so nice and have helped me when I contact them.
Hi Al, Thank you for your continued support! We're grateful to have you with us!
Good results of digital memories. Kept account for a while until I got them into a hard drive at home.
Hi Janina, Your comment means a lot to us! Thank you!
This was a project I have been meaning to do for over a decade. I went to multiple CVS stores who claimed they could convert these into photographs and was turned away from all of them. This was super easy and clear, Al though I do wish there was a cost range or estimate prior to mailing everything in.
Hi Emily, Thank you for the great review! We do have all of our pricing on our website and in the Starter Guide that's included inside the SafeShip Kit. We want to ensure our customers have the best experience possible when trusting us with their cherished family memories!
My experience was very touching the customer service was like a therapist very understanding and kind and helpful we need more people like her on this planet
Hi Pawanjit, Your sharing this means a lot to us! Knowing our representative made a positive impact on your experience with us is truly rewarding!
Overall, this process was very simple and easy to execute. Everything was completed within the timeframe and all materials were returned to me.
Hi Paul, Thanks for the amazing review!
Overall it was a good experience using iMemories the first time.
Hi Larry, Thank you for taking the time to comment! This is what we hope to hear!
I have been happy with IMemories. Good customer service. Videos were done much better than another company I had used in the past.
Hi Pam, We're thrilled to hear you had a positive experience! Thanks for the wonderful review!
Very satisfied with the results although expensive. Video quality is good for 60 plus year old film.
Hi John, We appreciate your comment!
Seamless experience, wait time was very reasonable and well worth it, and 50% off sealed the Deal, great experience
Hi Frank, Thank you for trusting us with such precious memories, we appreciate your kind words!
All my memories were converted to digital and I can view them online.
Worth every dollar!
Thanks
Charles
Hi Charles, Thanks for the comment! Your support means everything!
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.


Hi Philliip, Thank you for taking the time to comment! We so appreciate the support!