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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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I'm confused as to how this works? Sharing, maintaining the digital copy...
Hi Linda, Thanks for your feedback! We can certainly assist you with sharing and saving your memories! Please do not hesitate to reach out and discuss this with us at 1(800)845-7986.
The videos that were transferred were great and fun to watch. I only wish I had sent in some sooner before the damage was done to those that were too moldy to transfer.
Hi Christine, We so appreciate the support! A heartfelt thanks to you!
Good communication, good quality. Even with a sale price, my order was still over $400. Worth it I guess
I had two VHS tapes converted to digital to try out the process and it was a very positive experience.
The account was easy to set up, the communication from the iMemories team let me know when my materials were received and within a week, the tapes appeared in digital format in my iMemories account. My original materials were returned to me soon after. I downloaded the app to my TV as well, so now I can watch my 10 year old self be silly on television. I will definitely use this company again.
Our parents were the gatekeepers of family photos and videos that had been taken over the course of their lives, their parents' lives, and now my brothers and my life. Total quantity was about 20,000 videos and photos! Had we not decided to take the dozens of boxes to iMemories, many of these precious memories would have simply been lost forever. IMemories did the impossible - they sifted through 75 years of dozens of boxes and digitized our family's amazing history. Memories that could have been completely lost, we now have for ourselves and our children. We can't thank iMemories enough - great communication throughout and we couldn't be happier with their work product. Highly recommend!
Excellent and quick turnaround
Received my films back quickly
The process was quick and I was able to easily share my memories. I ordered the Zip drive after discovering your memories are only viewable on the site for a limited amount of time (about 4-5 weeks, I believe) unless you sign up for a monthly fee, which I did not want to do. I received my Zip drive quickly.
I sent about 15 Betamax tapes and 4 8 and 16 mm films for processing. I knew that some were possibly tv shows and cinematic movies. Since they were from my father in law, I had them try to record all of them. The home movies we got back were great. You need to remember that the quality of older recordings were done at lower resolutions than today.
Some of the beta max were tv shows and cinematic movies. As I knew, I still had to pay for the processing. The harder part was that they said three of the tapes were too old and damaged to be processed. I got an email about the broken tapes. However, the email could not be matched to the tapes because there was no reference to a number or index on the tapes. They used names they had created for the tapes, but the names were not on the tapes either. It would have been nice to be able to match the damaged tapes to the email to see if someone else might have been able to fix the issues.
Although some of our slides were lost for a time the customer service worked hard to recover the missing pieces. All ended well and we are very thankful!
Imemories converted my retirement video, which was 25 years old and on tape, to digital format.
Need to go to imemories app to play movie you digitized does not work on tv
Hi Rob, Thanks for your feedback. USB drives are designed to be used in computers. They can be used in a lot of newer Smart TVs as well. Since there are so many different TV brands and models, there is no guarantee a USB drive will work in all TVs. You can check with the manufacturer to see if there are specific requirements for your TV. Please do not hesitate to reach out and discuss this with us at 1(800)845-7986.
Such an easy system and with the coupon, very affordable. My photos were handled with care and returned back in record time!
They digitized all my photos in two big batches. The quality is perfect!
The pics turned out great and my whole family has access to them!
So great to know that our memories are accessible and preserved now! Great experience with imemories both times I used them.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.


Hi Ron, Thank you for taking the time to leave a terrific review!