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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
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The process is easy and the customer service representatives are courteous and helpful! They call to ask if you have any questions during the process.
The main tapes I wanted to be digitized were not - because I took the video of my son playing at a university and I was told that they were copyrighted. So what I really wanted - didn't happen!
It was so easy send, and everything was right on my phone and all my important things returned perfectly
I dumped a load of media in differeent formats into their secure box they sent me, and basically asked iMemories to deal with it as I was busy with other projects; they were amazing and just took the box of memories and digitized all they could, and the outcome --- well, i could not be more thrilled with their work quality and speed of execution. First-class company and team members.
Was very happy with the results from my old vhs tapes, would recommend
I was very happy with the service that I received. All 17 of my VHS tapes were digitized and I was able to download them easily from the iMemories website. I am happy with the service and with having my "precious memories" once again easily accessible. Thank you!
Our wedding video on vhs was handled very quickly and it's fun to watch it and see family members who are no longer with us.
As I live in the area, I dropped my videos off in person. I was told that when I placed my actual order, I would have the option to skip shipping and save the $17 FedEx fee, but that was not the case.
Hi Deborah, Thanks for your feedback. Since we process orders for all of North America and most of Canada, customers do need to contact us when they receive the email quote to change the order from shipping to local pick up. We can certainly refund the shipping charges for you. You will see the refund in 3-5 business days.
I experienced a very efficient process. The cost for the service was very reasonable.
Wish we could've got the thumb drives for free that way we would know how many to buy according to what they came up with from the videos
Quick, convenient, only a few questions thru the process around how the access after conversion works
I love I-memories. They delivered once more! They were able to digitize a great Easter play for me. I would recommend them to anyone
Hi Stephen, Thank you so much for the wonderful review!
I am so glad I found imemories to help me convert over all of my families old home movies. These tapes and CDs have been sitting in the closet for years and years now and we've been wanting to do something with them, but wasn't sure how to get them converted. When I stumbled upon Imemories I was a bit hesitant to send our precious videos to a company to convert everything, but the process was so simple and very quick! The imemories team took such amazing care of our families videos that I quickly sent in more once we completed our first order with them. We now have all of our families videos converted over to digital. I can't thank this company enough for taking such amazing care of our families memories!
It was so nice to get to relive the memories of my kids as babies by being able to finally watch the home videos we took on vhs tapes!
It was awesome to see the videos again. It was fun for the whole family. The service was quick and smooth.
It was incredible to see our old film reels from my childhood and my parents' childhoods. IMemories made it possible for me to convert those reels into a shareable media for my parents & the rest of my family.
The entire process was extremely easy. Was so happy with final product. Received old VHS tapes back quickly as well. Very satisfied customer.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jill, Thank you for your feedback. The videotapes we received had sporting events that were recorded from TV. They were not personal recordings. By law, iMemories is not able to digitize copyrighted media such as Hollywood movies, television shows, sporting events and news broadcasts without a copyright release. We would need a release from the TV stations ABC, ESPN, Channel 12 in order to upload the videos to your account. If we can help with any further details, or be of any assistance please do not hesitate to reach out at 1(800)845-7986.