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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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It was so emotional looking at the lives of loved ones who have passed on.
The box arrived very fast. I got everything loaded and sent back. They got back to me with in a week and I could already watch the video on my computer. Great work!
They made it very easy and my photos were well taken care of. The digital files were scanned great and the jpeg's were large.
So happy I decided to use your service. We've all enjoyed watching.
Done in great timely manner, definitely recommend. Awesome
It was over all a nice experience. It took longer than I thought but the digital outcome was amazing. We had a good time watching the tapes.
Hi Diane, Thanks for the wonderful review! Orders do take about 2-3 weeks to complete. We see your order was completed in four days!
I original sent some of my VCR tapes to be converted to another company because it was slightly cheaper. Not only did they not do a great job, they told me that two of my tapes weren't able to be converted but they took my money. They just did a digital conversion without cleaning up the dead space and old movies we taped over and took over 6 months to do the job! Lesson learned. I sent the same VCR tapes to imemories who completed the work within a month and gave me a far superior digital conversion including those two tapes that couldn't be converted! Excellent service and quick turnaround! Highly recommended!
Great communication. Fast delivery and quick process. I sent out these videos to a competitor of I memories a few years ago and they returned some of them and said they were not able to recover any video. I sent them to I memories to try again. To my surprise they were able to get videos revivals digitized. Very happy!
I was so nervous about going through this process, but you made it simple! I am so satisfied with the results that I am packing more to send to you. Thank you so much!
Thought I would never view these videos again. What an easy process and beautiful outcome! Can't thank I'm enough!
I have now sent 3 different orders to iMemories with a variety of mediums from VHS tapes and other video tapes to picture negatives and everything was successfully converted to digital. I had never seen my wedding video because the friend who videotaped it had a different video tape size than I did. It was wonderful being able to see that and all the other home videos from my childhood. It is such a relief to know that they are stored digitally so that I don't have to worry about losing them. I will continue to send all my home videos until everything is digitized by iMemories.
I had no problems and I'm very satisfied. I've enjoyed watching my videos from years ago and sharing them with my children😊
Enjoyed the infinity transcription of our family memories.
IMemories provided fast, professional videos and I'd use their services again.
Everything was smooth and enjoyed watching some old videos of my son when he was a baby.
The process for shipping and viewing videos, pictures, etc. is extremely simplified. There's no need to find packing materials or to identify whether the items are 8mm, DVDs, etc. Simply drop them in the box that is sent to you from iMemories and add the shipping label included. I was pleased with frequent progress updates and how easy it was to view videos on my laptop, iPhone, TV, etc. (I didn't have to ask my kids for help.) Downloading and sharing them were just as easy. Lastly, the quality of the videos was amazing, especially from the 60's. The technicians spent a little extra time to increase the quality of these. My cousins were excited, surprised and happy beyond belief in being able to watch themselves, their parents, and relatives at BBQs, picnics, etc. during the 60's. In summary, the entire process was extremely simple and efficient, and yielded very satisfying results.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.


Hi Jane, Thank you for the great review! We apologize there was an error with the return shipping. IMemories does not input any address information on customer orders, unless you call in to make payment by phone. Once Checkout is selected, customers are promoted to enter the return shipping address, payment information and billing address. Once payment is made, there is an email confirmation sent out with the order information and the receipt for payment. The return shipping address is listed in the order confirmation, as we know how important it is to get your memories returned. We are so happy to hear you were able to get them safely returned.