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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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I wanted to convert 20 VHS tapes into DVDs and have them downloaded on my computer and that is exactly what I was able to do! The video quality was better than I expected when I was viewing my home videos on my computer which was nice. I love how there is a consolidate feature on the website when you are trying to convert your VHS tapes to DVDs and I'm sure you're able to do it for other conversions too. The timing of having my VHS tapes converted was very timely and I appreciate the live updates on how my conversions are going. I will say though, I was most convinced to use imemories when I saw that there was a 50% off deal going on for the conversions, other wise I think this service is a bit overpriced without that discount. I don't think that I would have gone through with working with memories if it wasn't for that.
Our earliest memories of our lives have been lovingly preserved thanks to iMemories! 🙏
I am pleased with iMemories digitizing my precious memories. It was a good turn around time and the quality is good. I had a little difficulty in figuring out how to manuever the download and put them on my media. But one of your representatives, Jennifer Byrne, was great and walked me through it perfectly. I do believe that better instructions should be included for non-techies like myself. One complaint is I wish I had heads up the tapes were being returned. We were out-of-town and the package sat in the rain before my son could pick them up. It was packed well so nothing happened to it. But all in all I am very pleased and will do this again. It was a little expensive, but worth it. The coupon helped. Thank you.
I was so disappointed in the quality. I thought I was getting a dvd. Not a good product for the amount of money spent.
Easy to work with. Did what they said they would do in a prompt manner.
I was nervous about sending my videos in. Everything worked out and nothing was lost. IMemories made it easy.
My dad took pictures throughout his life, and mine. Almost all are on slides. More than 50 trays of over 100 slides have sat dormant for years. I have been having them digitized, 2 carousels at a time. With my order I order a CD and am able to send a link to my other family members to view the pictures from our lives so many years ago. Our family has reason to talk to each other more often now 🥰. I send two carrousels, they return them. Each time I get 50% off!
From initial mailer request to current subscription, everything was super simple and straightforward.
I couldn't be happier with our results. In fact, I am gathering another load to be sent in soon!
I had old films that somewhat survived a house fire I wasn't sure what was salvageable. I would have liked a more personal experience someone to discuss what was in the film and if some of film was not any good. I am so pleased to be able to share with my siblings our family films
This whole process was very easy. Received my kit, decided which memories I wanted to convert first (I have about two more stacks of old videos to do still), boxed them up and sent them off. Waiting for confirmation that they had been received was the hardest part because I was so worried something would happen in transit. They got there fine and the company quickly got to work converting! I loved being able to see their progress as they finished each memory. They even left a note that they were taking a little longer on two of my oldest vhs tapes to ensure the best quality they could. Being able to install the iMemories app on my tv and watching those videos with my family was literally like Christmas in July! They're easy to download on my devices, and also to share with family & friends. Doing this was one of my favorite things I've had done in a long time!
Honestly always so seamless and easy. Loved seeing my home videos converted so I could take a look again
This was my second experience with iMemories and I can report that I received excellent service on both occasions.
To have all of these memories back again is amazing. Very well organized! Price is reasonable at the 50% off rate. Conversion to thumb drives or other forms of storage is quite overpriced, but so glad I can download them myself. Thank you I Memories!
My videos were amazing it's literally like my children being babies all over again. This made my empty nest heart so happy. Thanks for the quick service.
I am so relieved to finally have all of these digital photos saved and organized! The process was easy and painless!
Wished you had taken more time on each VHS tape conversion to digital. I know we had a lot i.e. 40 tapes but several were done quickly without care. The ones redone were excellent and what I had originally expected. Thanks for all you do.
I received my order (on-line) quickly and everything I requested to be copied was included. It is nice to be able to log on and know my memories are intact and easy to view anytime. I also appreciate being able to share them with family members.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.


Hi Susan, Thank you for your feedback. The digital conversion is a two-step process. First, we convert your old analog videotapes/film reels to digital video files. Second, you choose how to save the new digital videos. Now that your order is complete, you have four options to save your memories. You can order customized DVDs, USB flash drives, download and save to your computer and devices (no charge) or keep your online access with the iMemories Cloud Subscription for $7.99/mo or $49.99/year. If we can help with any further details, or be of any assistance please do not hesitate to reach out at 1(800)845-7986.