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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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Loved that I can watch home videos of my boys that I forgot I had taken. A wonderful gift I would have paid double memories are priceless.
This service was simply amazing. The whole process was very organized and simple. I was so excited to share our childhood memories with everyone so now everyone has a copy instead of just one person having the only picture that exists. What a moment to share priceless memories of our grandparents with cousins. Such a great walk down memory lane.
My videos were produced very fast. My only disappointments were that they don't digitize every type of audio and video that I had at home and that I was charged the full price for a video that they did not digitize because it had a copyright.
They did a very nice job of my tapes. I still have more to send in!
I have loved my memories digitized. The app makes it so easy to share.
I was disappointed that a few videos were dark and had a lot of static. I had also hoped the color would be better and truer to the original.
Most of one high 8 tape was not done so I now have to send it in again to be finished.
When I called about the issue they were helpful.
Love having my photos, negatives, slides, VHF, super 8, digitize, been using Imemories for the last 4 years still going, until all have been done
Great company
Best ever, been sending, VHF tapes, super 8 film, negatives, slides, photos, for the last 3 years, very satisfied customer
I recommended to friends and family
I was happy with imemories but quite surprised that I had to pay to keep them so that's my negative.
My understanding was that iMemories would be improving the quality of my film when transferred to digital, does not look like this happened, it looks like a straight transfer of the same quality, it looks the same as a DVD that another company did a few years ago for me, I was hoping this would come out better but it did not, I do not know if I misunderstood your offer to improve while transferring to digital, other than that it is okay and I like being able to store and send to others, the people that I talked to were very helpful.
I sent my video in a prepaid package. All was processed fine and they returned my video and put my processed video on line. The resolution of the digital version was not great - I think due to the age of the original. I also forgot to use the discount coupon on the processing and so pair more than I should have. In all, a good experience!
Bad service and company.I not recommend.i would like my money back.everyone please see the reviews of this company I have regrets.
I did speak with someone on the phone before placing my order, and they were very helpful.
It was disappointing too many steps to follow to looks at the videos online. Very expensive to convert and the just to put on line.
Hi Kathleen, Thank you for your comment. We sorry to hear you had issues viewing your memories. You can login to your iMemories account on your computer, mobile devices or TV with the iMemories app with your email address and password. Once logged in you can click on any of your albums to play the videos. We can certainly assist you with this if you are still having trouble. Please do not hesitate to reach out and discuss this with us at 1(800)845-7986.
Very easy process and I also sent more because the process was so easy
I surprised my wife on our Anniversary, by echoing to TV, films from before she was born through her early childhood. I had found 3 dozen 8mm films in a long forgotten box. That made her day!
We are local. All 50 plus tapes converted to digital. Had a few redone to insure best quality - 20% came out better but others were to dilapidated to improve on original. We appreciate iMemories persistence. An improvement would be to have front desk coverage during business hours or advertise a specific lunch/break time do customers can plan accordingly.
Good experience I was unaware you would have to pay again to keep the downloads online.
Imemories is the perfect way to digitize any old tapes, DVDs, etc that have been stored away in a box o. Your garage! Seamless, fast and very user friendly.
Thank you!
My video transfer with imemories was quick and seamless. The turnaround time was quick and easy and now I have all my tapes to watch and share with my family. Too good!
I mailed my Memories in two boxes! They are now on iCloud for me to organize and share! Great service and I would recommend this company!
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.


Hi Elvia, Thank you for your feedback and for speaking with our Supervisor today. You were issued a full refund, and we hope this action helps to ease any concerns or issues you may have experienced. Our aim is always to ensure your satisfaction and trust in our service.