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iMemories

4.7

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,975
value
158
shipping
156
returns
82
quality
6,650
This company responds to reviews on average within 2 days

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7,376 reviews

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California
1 review
0 helpful votes
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Professional Organization
September 1, 2024
Updated review

Easy to work with. Did what they said they would do in a prompt manner.

Date of experience: September 1, 2024

Easy to follow instructions.
July 11, 2024
Previous review

I was nervous about sending my videos in. Everything worked out and nothing was lost. IMemories made it easy.

Date of experience: July 11, 2024
Massachusetts
1 review
0 helpful votes
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N/a
September 1, 2024

I don't really have any feedback to provide at this point. Thank you

Date of experience: September 1, 2024
California
1 review
0 helpful votes
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My dad took pictures throughout his life, and mine. Almost all are on slides. More than 50 trays of over 100 slides have sat dormant for years. I have been having them digitized, 2 carousels at a time. With my order I order a CD and am able to send a link to my other family members to view the pictures from our lives so many years ago. Our family has reason to talk to each other more often now 🥰. I send two carrousels, they return them. Each time I get 50% off!

Date of experience: September 1, 2024
North Carolina
1 review
0 helpful votes
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Great service!
September 1, 2024

From initial mailer request to current subscription, everything was super simple and straightforward.
I couldn't be happier with our results. In fact, I am gathering another load to be sent in soon!

Date of experience: September 1, 2024
Texas
1 review
0 helpful votes
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Personal
September 1, 2024

I had old films that somewhat survived a house fire I wasn't sure what was salvageable. I would have liked a more personal experience someone to discuss what was in the film and if some of film was not any good. I am so pleased to be able to share with my siblings our family films

Date of experience: September 1, 2024
California
1 review
0 helpful votes
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Wonderful experience!
September 1, 2024

This whole process was very easy. Received my kit, decided which memories I wanted to convert first (I have about two more stacks of old videos to do still), boxed them up and sent them off. Waiting for confirmation that they had been received was the hardest part because I was so worried something would happen in transit. They got there fine and the company quickly got to work converting! I loved being able to see their progress as they finished each memory. They even left a note that they were taking a little longer on two of my oldest vhs tapes to ensure the best quality they could. Being able to install the iMemories app on my tv and watching those videos with my family was literally like Christmas in July! They're easy to download on my devices, and also to share with family & friends. Doing this was one of my favorite things I've had done in a long time!

Date of experience: September 1, 2024
New York
1 review
0 helpful votes
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So easy
September 1, 2024

Honestly always so seamless and easy. Loved seeing my home videos converted so I could take a look again

Date of experience: September 1, 2024
California
1 review
0 helpful votes
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Repeated Excellent Service
September 1, 2024

This was my second experience with iMemories and I can report that I received excellent service on both occasions.

Date of experience: September 1, 2024
Wisconsin
1 review
0 helpful votes
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Wonderful!
September 1, 2024

To have all of these memories back again is amazing. Very well organized! Price is reasonable at the 50% off rate. Conversion to thumb drives or other forms of storage is quite overpriced, but so glad I can download them myself. Thank you I Memories!

Date of experience: September 1, 2024
Tennessee
1 review
0 helpful votes
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Very fast service
September 1, 2024

My videos were amazing it's literally like my children being babies all over again. This made my empty nest heart so happy. Thanks for the quick service.

Date of experience: September 1, 2024
Oregon
1 review
0 helpful votes
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So simple!
September 1, 2024

I am so relieved to finally have all of these digital photos saved and organized! The process was easy and painless!

Date of experience: September 1, 2024
Minnesota
1 review
0 helpful votes
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IMemories comments
September 1, 2024

Wished you had taken more time on each VHS tape conversion to digital. I know we had a lot i.e. 40 tapes but several were done quickly without care. The ones redone were excellent and what I had originally expected. Thanks for all you do.

Date of experience: September 1, 2024
Wisconsin
1 review
0 helpful votes
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NA
September 1, 2024

The process was convenient and self explanatory. Happy with the service.

Date of experience: September 1, 2024
Colorado
1 review
0 helpful votes
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Great!
September 1, 2024

A bit expensive but it worth it to watch our memories! Very exited to show the family

Date of experience: August 31, 2024
California
1 review
0 helpful votes
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Reliable - Peace of Mind
September 1, 2024

I received my order (on-line) quickly and everything I requested to be copied was included. It is nice to be able to log on and know my memories are intact and easy to view anytime. I also appreciate being able to share them with family members.

Date of experience: August 31, 2024
Ohio
1 review
0 helpful votes
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Thank goodness for IMemories
September 1, 2024

Loved that I can watch home videos of my boys that I forgot I had taken. A wonderful gift I would have paid double memories are priceless.

Date of experience: August 31, 2024
Idaho
1 review
0 helpful votes
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Amazing Service
September 1, 2024

This service was simply amazing. The whole process was very organized and simple. I was so excited to share our childhood memories with everyone so now everyone has a copy instead of just one person having the only picture that exists. What a moment to share priceless memories of our grandparents with cousins. Such a great walk down memory lane.

Date of experience: August 31, 2024
Texas
1 review
0 helpful votes
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I love my videos!
September 1, 2024

My videos were produced very fast. My only disappointments were that they don't digitize every type of audio and video that I had at home and that I was charged the full price for a video that they did not digitize because it had a copyright.

Date of experience: August 31, 2024
Michigan
1 review
0 helpful votes
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Very Happy
September 1, 2024

They did a very nice job of my tapes. I still have more to send in!

Date of experience: August 31, 2024
Washington
1 review
0 helpful votes
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Satisfied
September 1, 2024

I have loved my memories digitized. The app makes it so easy to share.
I was disappointed that a few videos were dark and had a lot of static. I had also hoped the color would be better and truer to the original.

Most of one high 8 tape was not done so I now have to send it in again to be finished.
When I called about the issue they were helpful.

Date of experience: August 31, 2024