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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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Good experience, not easy sending ones family memories out to strangers. Imemories instilled trust in the process and flowed through with what they said would be done.
Some of the videos have streaks thru them and it happens to be the important moments but all and all it's nice to have the memories more accessible
Converted wedding video from 32 years ago and there was some deteriation but it was converted before more damage could occur.
Hi Ann,
Thanks for taking the time to submit your review. Let us know if you have any questions. 1-800-845-7986
I'm telling all my friends about IMemories. This is so great see all my stuff. I always had my video camera ready to use at all times and I am now loving see everything.
We appreciate you taking the time to submit your review. We are so glad you're enjoying your memories.
Very helpful when you call. Nice people. Great product! My 20yr old tapes came out great. Did my 50 yr old wedding pictures on dvd. Came out wonderfulil!
We appreciate you taking the time to submit your review. We are so glad you are enjoying the process. Let us know if you have any questions.
I love having my old videos I had no way of playing now online - thanks!
Thanks for the 5 Star review! We are so glad you are enjoying the iMemories experience.
This was my second time to use. Couldn't be happier. My videos were beautiful. I have shared them with family and friends. We're have laughed and cried! Thank you!
Thank you for being a returning customer! We appreciate you taking the time to submit your review. We are so glad you're enjoying your memories.
When I shipped my videos I was told 2-3 weeks for processing and I had all my 28 videos done before one week was up. And I received all my originals back one week after that. It was so fun to share my videos with my adult children for them to view and reminisce!
We appreciate you taking the time to submit your review. We are so glad you are enjoying the process. Let us know if you have any questions.
I had wondered for years how to access these beloved videos of my son, and let everyone see them. It sounded arguous and complicated - instead it was amazingly easy and relatively fast.
Thanks for the 5 Star review! We are so glad you are enjoying the iMemories experience.
Waiting to download the memories. Will do that soon! Please leave the memories online since I am not done with them yet.
Hi Susan,
Thanks for the 5 star review and trusting us with your memories.
Excellent communication at all steps of the process. The result was wonderful. 50 years old 8mm film converted to digital with no damage to to the film. Three reels, many more to follow.
Thanks for the 5 Star review! We are looking forward to helping you with your next order.
Great so far. I'm still in the process of editing the new batch of digitized tapes
The staff is always willing to talk you through the process and don't make you feel stupid for asking basic questions.
I've used them three other times and have always been exceptionally happy. I appreciate the fact that I don't need to worry about them losing my tapes or thinking they will be lost in the return.
Thanks for the great review. We appreciate your kind words. Let us know if we can help in any way.
Solid service and care with my tapes. My videos online are same quality as tape. Sending in a second batch.
Thank you for submitting your review. We are so glad you are enjoying your memories. Let us know if you have any questions.
IMemoies exceeds expectations of transferring my family memories from camera tapes to digital where you can download and share. Thank you iMemoies for reserving our family memories.
Thanks for the great review. We appreciate your kind words. Let us know if we can help in any way.
This was one of the best decisions I've made! It was easy and I can share with family. Many people have moved on in these videos. Having converted them, I have a memory to see and hear when I want. Great service!
VERY GOOD EXCEPT I SIGNED UP FOR SECURE CLOUD STORING AND DONT KNOW HOW TO USE IT It doesn't appear I can save photos on my desktop Mac unless I do one at a time and there are 100's. I sort of need walk thru instructions on how to save to my own photos already saved.
Hi Lorraine,
Thanks for taking the time to submit your review. We appreciate your feedback. We will email you downloading instructions. Feel free to call us here to walk you through the downloads. 1-800-845-7986
Very excited to be able to watch my home movies again. High-quality video and audio. I only wish that the wedding video I sent could have been converted. It was the only one out of the nine tapes I sent that was missing.
Hi Samantha,
Thank you for the 5 star review. We are so glad you are enjoying your memories. In regards to your wedding video, I don't see a tape with a wedding title. Please call us here and we can go over your order. 1-800-845-7986
We received the box, and were able to go on line to see the segments, but have not gone through all the segments and figured out how to down load to CD in some better order. It appears to be done and the quality is as good as the VHS was for its time.
Hi Kevin,
Thanks for the feedback and taking the time to submit your review. Let us know if you have any questions. 1-800-845-7986
Kristin was so responsive and easy to work with. I had some glitches on my end but all were resolved with clear communication. Thank you!
Hi Judy,
Thanks for the 5 star review. We are looking forward to helping you preserve your memories.
We need to finish up the process. Life seems to be getting in the way of accomplishing that. We need to get online and educate ourselves how to edit and save what we want. It really is amazing what you can do with our very old tapes. Thank you! Now we just need to do our part!
Hi Christi,
We appreciate you taking the time to submit your review. Feel free to call us before you start your work so we can walk you through what you will need to do. 1-800-845-7986
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.


Thanks for the 5 Star review, and for trusting us with your memories! We are so glad you are enjoying the iMemories experience.