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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
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I don't recall ordering on 27 January. I did place an order before Xmas and have received the digitized files. I was pleased with the work. I've recommended IMemories to my friends.
VERY QUICK AND EASY, NICE WAY TO SHARE WITH FAMILY AND FRIENDS! CANT WAIT TO FIND SOME OF MY OTHERS TO SEND IN
Thank you to iMemories for providing us a way to view, download and share our precious memories that were formerly not being appreciated.
My family and i have fun viewing and reminiscing the past. What a wonderful and inexpensive way of converting old videos to accommodate the high tech world right now. Thank You.
I was glad to have our tapes converted over to digital. I was concerned about the time and messages I was receiving from your company while in the process. I am not computer smart. So when yo sent me messages to place your icon on my phone and computer to see my films and not was there I was very concerned.
After I called customer service they explained that it would still be a long process before they were ready.
I also thought when I paid the price for conversion that was it.
Was surprised when now we are asked for a yearly fee to continue to see our films.
Timing was as quoted. Easy to view. Reasonable cost. Easy to share. Love it.
The reproductions of many old photos was excellent, and the price was the best I found anywhere. I did get concerned when there was no communication - I would recommend the following:
Let the customer know when you receive their photos and some sort of idea of how long the process will take - pad this generously or ask if the customer wants to know when the process for their items has begun.
Let the customer know when the return shipment of their items has happened, and a tracking number, so they can look for their items.
People are entrusting you with their treasures - better communication will build trust!
We were pretty good about making videos when our children were little, but never had a way to watch the videos we made (except on the camcorder). As our family grew and smartphones made it easier to capture memories - we stopped using the camcorder.
Our brother introduced us to iMemories. We sent about 35 small cassettes in to be converted... and a few VHS tapes.
WHAT A TREAT to now be able to watch these priceless videos! My heart is BURSTING with happiness to see my little family! There are videos we didn't even remember making. It has been such a blessing!
(Now I need to figure out how to add videos from my smart phone!)
Thank you for this WONDERFUL service!
Ice used iMemories before and I love their service.
Ice used iMemories before and I love their service.
I had all my old family movies digitized and now we are enjoying those precious memories as a family
Able to download my tapes and presently enjoying with the ease of a computer. Still navigating and trying to figure out how to organize and save. Awaiting my original hard copies and was notified that my box has been shipped from iMemories. Thank you and what a perfect gift to my family,
Everything was great. I was able to see all memories online.
Good communication. While a few videos were grainy we were able to see them, which we were no longer able to do on an old vhs player.
This service is amazing… I was so happy to see all my old videos again… I have dozens more to send in and can't wait to see them!
I called a few times just with some questions that I had and the customer service representatives were always knowledgeable and friendly!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members