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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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Prompt customer service, timely updates and easy viewing of family videos online. Easy ordering for transfer of videos to DVDs, etc.
It took a long time to transfer over, I was originally going to bye the conversion unit and do myself but the cost didn't really justify since I would only use that one time.
After they were converted the quality was very poor for price I could have bought the unit myself and converted.
I've been very pleased with imemories and the conversion of our family movies to digital. We have enjoyed watching and re-watching these special times all together.
Grateful to have access again to past treasured moments, an easy process worth the value, and so affordable.
I have enjoyed seeing videos from 30 some years ago. It's kind of surreal.
I just love the service and the memories are so heartwarming! It means the world to my family and me! Thanks for doing such a great job!
Such a relief to know my memories are safe and so easy to access for our whole family to enjoy.
Sent in my dad's old super 8s since we were unable to view them. He took great pride in documenting trips and family moments and I was so happy that iMemories could convert them for me so that I could share them with the entire family who are scattered all over the country. What a great gift and legacy my father left. Thank you iMemories.
Good job reviving our memories! Quality and communication good!
After my Dad passed away we had so many slides to preserve. I was so happy to find iMemories. Easy instructions and so reasonable. My family is thrilled to be able to look at over 70 years of memories!
Getting my old VHS tapes converted to Blu ray was easy. Being able to see the results online before ordering was nice. I thought the pricing was quite fair.
On my first order, several of my tapes were not converted. I would like to have received an individual explanation for each tape, but got a blanket explanation. I also had to request a refund for the tapes not converted.
Also, I expected that the conversion to digital would have cleaned up some of the "noise" and graininess on the tapes. I didn't see any improvement
Overall, I'm satisfied that these memories are preserved for my children and grandchildren.
I did ask to have my birth of Tiffany video rechecked bc I know there was more on there than I was given.
I was so excited to see movies of my grandchildren that I had forgotten about. I didn't have any way to view them and finally decided to try imemories. I was very happy with the results and so glad I sent my videos to iMemories.
I sent my old photos and VHS videos to MEMORIES for digitalization and i loved the service they provided. I got my items digitalized and I surprised me with the results.
Best service I ever experienced with photo services. I will always come back to Memories for my photo services.
Was pricy and some videos are dark. Thought they would enhance them. But overall turned 13 vhs into 5 DVDs. My mom is happy so that's what I wanted.
This is such a great service! I truly enjoyed it and the customer service was fantastic! I didn't expect it would take as long as it did, but that is probably because I was excited to see what was on the film I sent in. I would definitely purchase this again!
So happy I used this service! However, ive not received my originals back yet.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.

