iMemoriesReviews 11,978

You made it very easy to send the videos and pictures to you. I received the material back in great time and the work you did was great.

Great experience. Easy to do. Only feedback I would give is that I don't feel like I was fully informed that I would now have to pay to keep the digital files

Your product is amazing. I love how easy it was to send and receive the tapes.
I do wish instructions as to how to watch would have been in the box- I was a bit confused when the tapes weee returned.
Now I am trying to figure out how to download to keep them and feeling a bit stressed about how to do that.i struggle with tech- and am fearful that I won't figure it out in time.
I do love the app and watching the videos and sending the videos to share. I absolutely love having these videos on hand and so easy to access- it's simply amazing!

Thank you!

All my questions have been answered. Everyone I've talked to has been great. I'm still waiting to hear back about the missing last 20 seconds of my video. Hopefully, it can be recovered. My review will be 5 star when I know more about the resolution of my issue.

Fantastic! This was my 4th order (35mm slides, Cassette tapes & photos) and they were all done Outstanding!:-) I had specific requirements and details on how they were to be digitized...all done with perfection! Looking forward to assisting my daughter's with there photos...

The entire process is very easy. Please give shipping options for say, a handful of DVDs. I don't need a big box for 20 discs.

Portions of the file was not digitized. When I called to complain, specifically some televised interviews that were of my son, were not digitized because of possible copyright issues. That's okay if that is your policy. But I should have been informed of that via an email or phone call and not just receive the digitize product after I paid for the service; and then when I call to ask why some of the file was not digitized, you stated because of possible copyright infringement. That was real poor that I was excited to see them and nothing... what a letdown. Let me be perfectly clear... I understand you have your policies... but I should have been given the option to decline the service if you were not going to digitize EVERYTHING on the file, I provided...

I submitted negatives that I found of family dated 1937. The first batch I received a DVD. The second batch I had to go online and download the photos. Not sure why the difference. I prefer the DVD but it worked out. The photos are perfect! What I did not like about as that my negative were returned several weeks later with no notice.

Fast service. I unfortunately didn't have good quality slides to start with so was disappointed overall but that is not the company's fault

My second time using iMemories and overall wonderful experience. There were a few old reels that could not be processed and came back CNP - I had to dig around a bit before realizing they weren't abled to be processed and not that they just hadn't been loaded into the system yet. A separate email specifically calling these CNP reels out would have been helpful - otherwise, exceptional service and lovely product.

Wonderful! Thank you so much! I would recommended to anyone!

I was so afraid my videotapes were too old but they really look good after 50 plus years.

I just had 2 video tapes I needed to convert. The process was easy. I sent them in and 2 weeks later had access to download them. A week later my originals showed up by FedEx. Thanks!

I am so happy I decided to use iMemories for my videos. It is the best thing to see and remember these precious memories.

Great process, simple to follow, and great overall client experience…

Nice to have them done but it was very costly. Happy to have them Ms not have to worry about loosing them

Great Thank! I have sent in every one of my VHS tapes and love watching them online!

It was the best money I've ever spent! Although my relatives have all passed away, viewing these old movies makes me feel like I am with them all over again!

Love my results. Was great to share these videos with my family members.

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