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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
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Smooth and ultimately receiving what I had requested.
Great to work with and great customer support and easy plan to use
I was so excited to send of my slides and couple of old movie reels. I was shocked by the price, but it was worth to me. I thought colors would be enhanced, some blurry removed. I did not find that to be the case. My longest movie reel is about a minute. But, I believe the charge is for the entire reel.
I wish I had done more homework. But, being lazy this sounded easy, fast and done.
I have also not received my original stuff back.
Overall a very good experience. It took little longer than promised, but other than that the work was of very good quality and delivered as expected. This was my third time using this service, and I plan to do so again.
I'm not a DVD edit person ( I don't have a clue has how to do this kind of thing) but the folks at iMemories were able to help me every step of the way (even when I was asking dumb questions and must have seem like a pain in the butt). They helped me to solve whatever problem I was having with professionalism and made me feel like I was there most valuable customer. One doesn't get this kind of service or respect very much in the business world of today.
I was a little disappointed about the quality of some of the old pictures. I thought they would have been brushed up.
Every phone interaction with your staff was great. They answered all of my questions and were very polite. A great experience!
I love being able to watch my videos online. It was a very easy experience.
Only issue is several have out of frame streaks throughout the video.
I was able to download all of my videos and slides with not too much of a problem, Had a couple of issues so I called customer service and they were so kind and helpful. They fixed my problem almost right away. Great people!
I read the reviews of several companies before selecting iMemories and I'm 100% pleased with the results! I'm in the process of getting photos together to send to them now.
The transfers were excellent and we were very satisfied with the results.
It is great that I can easily access my videos, but now I have to pay yearly for it, and I cannot find an option to convert to usb and purchase it physically.
I've had more than 20 video tapes for my daughter since after my daughter was 3 years old and now she is 23 years old lady and is becoming a doctor. The tapes are my treasure and digitalizing the tapes like my unfinished homework. I have tried several ways to convert the tapes to digitize format, but I couldn't find any reliable method until I saw an advertisement of I-memories. Thanks to I-memories I have completed my homework and I can reminisce the moments anytime I want to now. It was a tremendously amazing experience and I am satisfied the service that I-memories provided to me. Obviously it is a great system.
I have not received my originals. IMemories move at their pace. Pandemic provides them complete cover for not responding to customer requirements.
Sorry, Not satisfied at all.
Service is good. Price is high for the budget, with lots of added fees to get what you want.
Imemories is very organized, great with communication, and makes the whole process user friendly!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for the great review.