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iMemories

4.6

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,980
value
158
shipping
156
returns
82
quality
6,693
This company responds to reviews on average within 2 days

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7,376 reviews

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Utah
1 review
1 helpful vote
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Loved the iMemories
March 5, 2021

Easy just send in vhs's. They reviewed them and enjoyed seeing my family videos.

Date of experience: March 2, 2021
Virginia
1 review
0 helpful votes
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Sent over 25 reels of Super8 film for scanning. Scanning was done in approximately the timeframe expected. All digital videos were downloaded from the online site. Videos look good. I don't notice much dust, etc and color is fair good, not enhanced. BUT, everything is in standard definition, 640x480 specifically. No where could I find on their website about scan resolution, so that is all that I could expect. I think they would have looked better in a 720 line resolution, so that is the only reason I am giving only 4 stars.

Date of experience: March 2, 2021
California
1 review
0 helpful votes
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I had some videos that didnt have sound. Some were pretty hard to see, but am grateful to have them.

Date of experience: March 2, 2021
New Jersey
1 review
0 helpful votes
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VHS conversion to digital
March 5, 2021

For the most part I'm happy with the results but a few of the tapes are not clear, almost as if the tracking wasn't corrected before starting the conversion. There are lines going thru the video.

Date of experience: March 2, 2021
California
1 review
1 helpful vote
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Great service
March 5, 2021

Great service, will recommend this company for sure!

Date of experience: March 2, 2021
North Carolina
1 review
1 helpful vote
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Lots of memories
March 5, 2021

It was great, getting that many done at your place

Date of experience: March 2, 2021
Illinois
3 reviews
1 helpful vote
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Childhood memories
March 5, 2021

Process was easy and affordable. Digital quality is great and love that I can share easily with family!

Date of experience: March 2, 2021
Arizona
1 review
1 helpful vote
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1st Birthday
March 5, 2021

Loved that we can Reminisce about old times and see old friends and relatives we used to spend quality time with over the years! So great looking back!

Date of experience: March 2, 2021
South Carolina
1 review
1 helpful vote
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I love having the ability to watch old videos with the click of the mouse. Sharing them with others is also convenient.

Date of experience: March 2, 2021
Michigan
1 review
0 helpful votes
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IMemories
May 5, 2021

Sent videos in to be digitized. IMemories did a terrific job. Started to see some of the videos within 3 weeks; all were transferred and viewable online within 6 weeks. Just waiting on my originals to be returned.

Date of experience: March 2, 2021
Colorado
1 review
0 helpful votes
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3 tapes
April 1, 2021

I received the finished product and was disappointed with the quality. In addition, I have not yet received my original 3 videos.

Date of experience: March 2, 2021
California
1 review
0 helpful votes
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Beautiful memories
March 5, 2021

Imemories was very efficient in getting my old videotapes converted into a digital format that I have been able to download onto my computer. I now feel better about them being safe from damage due to possible wildfires in California. The videos were fun to view right from the Imemories account I set up on their website. It took about a month or so to complete the process. Thank you Imemories. Lots of tears and laughter watching these older videos.

Date of experience: March 2, 2021
California
1 review
0 helpful votes
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Memories captured
March 5, 2021

I love looking at all the photos from my childhood (and before). The quality of the photos that were transferred from slides was great.

Date of experience: March 2, 2021
Minnesota
1 review
0 helpful votes
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Priceless
March 5, 2021

It was great to find a way to preserve our wedding videos and other important videos. I will have DVDs made of them as a back-up.

Date of experience: March 2, 2021
New York
1 review
0 helpful votes
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Easy from start to finish
March 5, 2021

Just a great service, had all my mom's vhs tapes converted. The process was easy from start to finish.

Date of experience: March 2, 2021
North Carolina
1 review
0 helpful votes
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I memories order is fine
April 1, 2021

When can I expect my originals pictures and film to be returned?

iMemories attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 2, 2021
Pennsylvania
1 review
0 helpful votes
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Home videos
May 5, 2021

I used iMemories as a Christmas gift for my parents and they love it.

Date of experience: March 2, 2021
New York
2 reviews
0 helpful votes
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Great company!
March 5, 2021

I have had nothing but great experiences with iMemories! Their work is professional and turnaround time is quite reasonable.

Date of experience: March 2, 2021
North Carolina
1 review
0 helpful votes
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Our children
May 5, 2021

I've had a great experience with the movies being converted. I wish the quality had been better. I do wish I could have looked at them before purchasing since it's videos I hadn't seen in forever.

Date of experience: March 2, 2021
North Carolina
1 review
0 helpful votes
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Extremely Pleased
March 5, 2021

I am very pleased with the digitizing of my videos, so many precious memories I will forever cherish! IMemories did an awesome job, I had a VHS tape from 35 years ago and the quality of the digital format was great. I am so glad I took the chance to get this done. I have recommended to my friends and family and I have a few more that I will be sending off to be digitized. Super happy with this service!

Date of experience: March 1, 2021