Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Good - fast, east, great experience. Love seeing my babies. Still waiting for orig to be returned though.
A little hard to navigate from login to getting a box to finding a shipping label. Need a menu with those options that is very easily found.
A little hard to navigate from login to getting a box to finding a shipping label. Need a menu with those options that is very easily found.
The digital version of my VHS tape had a loud buzzing over half the video, making it almost impossible to view.
So happy with the results. The 8mm films I sent are so precious to me and we really enjoyed viewing them.
Our videos were very dark and of course not professional but of course it was not on your part. Thank you.
Have placed my order, waiting on receiving notice that everything is digitized and ready.
Been easy... to this point, having Paypal option is nice.
IMemories did a great job! I will be sending them additional tapes to update.
We loved seeing our slides in digital format... it was easy to back up to an external hard drive. But, we were able to view them easily on the iMemories server. I also found it easy to download to my laptop desktop. The only negative we ran into was at times getting to the iMemories server was 'buggy'... I would log in and it would jump back to the log in screen... so logging in twice would have it opening successfully. Other times, it wouldn't work and I'd have to change browsers. It was the browser as sometimes I'd access from Edge and it wouldn't connect. So I'd change to Chrome, but it also happened with Chrome and I'd go to Edge to connect.
Great to have videos and photos on PC with capability to download in various ways.
Quick and easy process. Movies turned out great. So glad to be able to relive these memories. Thank you!
Dvd's look great! Customer service was amazing! I will recommend you any time someone needs films transferred!
Imemories has been perfect from beginning to end. Great company and amazing product. I would highly recommend it to anyone!
It has been a very easy process. I have not ordered a DVD or other device yet, so I cannot comment on that process yet. But so far, it's been amazing!
I sent in old movies of myself and family, some before I was born. I was able to hear my dad's voice as he was behind the camera most of the time. He's been gone for almost 20 years and it was amazing to hear his voice again!
It had been a long time since we were able to view our home movies. It is wonderful to relive those precious moments.
I thought my memories were trapped on an outdated mini DVD tape only to be seen on the device they were captured on. Now I am able to view them on my phone and computer and share them with family and friends. Thank you.
Very reliable service I am totally happy and please with my order will absolutely recommend iMemories to friends and family.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.

