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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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Was a little nervous at first not knowing if my old tapes were going to get converted properly but Imemories provided excellent feedback all along the process with each step. Now I can watch and share old videos anytime I want with it being on digital.
Good service, I don't like to whrite reviews, so in short, this is an exelent service and they do what they promise to do.
I'm very satisfied with the work. My photographs look better there than the actual photos. Can't wait to share with my family. Thank you.
Thank you so much for converting our old home videos to digital format so we can finally view them. We received excellent customer service and are extremely happy with the results. I would highly recommend imemories!
This service is exactly what I needed. They made it so easy and I felt comfortable using their FEDEX tracking for my videos. So happy to download and send to my family who hadn't seen these memories years! Worth the money and so glad those boxes of old videos are gone!
Every touch point with iMemories has been great. I'd recommend this service to my friends.
I was able to view and share videos easily & quickly. I even directed my in-laws through the site and app over the phone - major win! The period between mailing my memories and them beginning to digitize was longer than anticipated but understandable. Once they began, the order was completed quickly. The quality is great. We will be sending the rest of our memories here to finish the job!
Sent in 15 videotapes for processing. Handled expeditiously. Was able to easily use a gift certificate. Was able to download the digitized versions without problems. Tapes were shipped timely and returned as promised.
I had several small video cassettes of video's from when my daughter was younger. The camera had broke a few years ago and I had no way to view them. I requested the box from iMemories and the rest of the process was so simple. All the videos were converted in great quality and we have really enjoyed viewing them again after all these years! My tapes were all returned safe and sound within 2 weeks of getting my digital files. I couldn't be more pleased with the process! THANK YOU!
Great wonderful spectacular outstanding memories to keep forever and ever
Shipping my media was simple and the team provided clear communication as to how long the process would take. I had thought that I would be able to preview my content prior to purpose, but that was not the case. The digitation process took longer than expected; the process queue was quite long. Once I had received the content, it was the quality that I had expected. Downloading the videos from the portal was a cumbersome process. Overall, I was content with the process in would recommend them to a friend.
Well all I can say is that they did what they said they're going to do. I sent in two very very old VCR videos of my grandmother and uncle's funeral. It turned out great! I was able to share it was my other family members that weren't there or that forgot about the funeral and needed a refresher LOL. But everybody was happy and so was I. Thank you so much
Once I received notification that my transferred videos were available I'm having difficulty downloading and saving videos to my iPad. It's difficult to find help for this on the website, I'm not that technology proficient.
The entire process was very smooth. The hardest part is picking and choosing what to send in. The download process was a bit clunking but they rolled out a new version that is improved. Love having all these old memories that I couldn't access now digitized.
Glad to have done this after so many years. Nothing more to say
All are beautiful, clear, and lovely done. Put into categories that put them, when I sent them.
Very pleased with the results!
Easy process with great communication. Fair price. Videos came out great considering age and condition. Highly recommend.
So simple! They send the box, I returned with the media. A few weeks later, I got the email and see it all online, and it's easy to share/save. Then my media came back in a box yesterday. Couldn't be more user friendly.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.

