Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Good but took a little long. I think that the usb drive option should be included free.
Very happy to be able to watch our memories on digital
So glad I finally preserved my family photos and videos! They did a great job!
Was so happy to see videos I haven't seen in years and to hear the voices of my family members that were lost
This site is very user-friendly and the help line personnel are patient and articulate and enthusiastic. I'm really glad I've chosen this way to preserve my photos.
I'm so thankful to see these videos again. My fiancé has some old 8mm reels and I will do this again as a gift to my fiancé.
Amazing job, we are so thrilled to watch our family and friends video's.
I wish I had been able to sift through some of the wasted footage so I didn't have it digitized.
I was afraid that my films had become too brittle, but my 100 year old father got to see his precious wife from 67 years ago. I got to see myself and others from 50 years ago. I highly recommend iMemories. I trusted them with our families' memories and they succeeded.
It was great reminiscing and sharing with family! Wished I hadn't waited so long, because the pictures were in bad shape
I like that each cassette was an album and the number of clips in each album was given.
It was fun to share with my kids. My husband narrated most of them, this was heart wrenching since he has past away. We enjoyed them so much.
Love having these converted great job and thank you for making this happen! We no longer have access to using those cassettes any longer
On submitting my five videos I requested transfer to dvd not digitally
I couldn't be more happy with my experience with imemories. They converted 4 different forms of media into digital so I could view them with ease and have them forever. Highly recommend them.
It was so great to be able to watch videos from years ago - we had piles of video on tape with no devices that could play them. We have spent hours watching the videos with tears streaming down our cheeks as we relived our kids' childhoods.
Love the case they put my disc in with pictures of whats included in the dsic, that was Cool. Kaie was a great help Would diffenetly use them again and refer them to my friends and family. Thanks Again Tommy R
It has been so long since we heard some of our family member's voices and these movies have my Dad who passed telling stories at a Christmas gathering of the family and my brother is there too. My niece, who passed is in many videos, and it helps to see her again. My granddaughter can show her children what she looked like as a toddler singing and experiencing her Christmas and Easter surprises. Our trip to Yellowstone is remembered with all the wildlife! Some of the videos were so damaged that they were almost lost forever that we are so grateful to you for saving them for us. Now our family can enjoy them and I can share them on DVD as gifts.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.

