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iMemories

4.6

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,980
value
158
shipping
156
returns
82
quality
6,693
This company responds to reviews on average within 2 days

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7,376 reviews

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California
2 reviews
0 helpful votes
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Family
May 19, 2021

Process was reasonable in time and the product was done well without editing out dark areas of Super 8 film. We may have some of our photos done later.

Date of experience: May 19, 2021
Florida
1 review
0 helpful votes
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Excellent & Trustworthy
May 19, 2021

I have used iMemories for about 10 years when I sent my parents' Super 8 tapes and have enjoyed watching them even though they are "silent movies." During the pandemic, I began sending my own videos beginning with beta tapes from 1985. I am so happy by daughter and future generations to have our family memories preserved for their enjoyment.

Date of experience: May 19, 2021
California
1 review
0 helpful votes
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Satisfied Customer
May 19, 2021

They did what they promised. I was not able to view my tapes before I sent them and many were poorly recorded so some were perfect and others not so good.
I would recommend viewing them first before sending if possible. It's hard to find a VHS player nowadays.

Date of experience: May 19, 2021
North Carolina
1 review
0 helpful votes
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Satisfied
May 19, 2021

Pleased with the process. Response was quick. Waiting for the return of my tapes. Our family is very happy with the results.

Date of experience: May 19, 2021
New York
1 review
0 helpful votes
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Amazing!
May 19, 2021

Great! Clear quality. Easy. Fast. All good! Will do more tapes soon!

Date of experience: May 19, 2021
California
1 review
0 helpful votes
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Very satisfied.
May 18, 2021

Everything went smooth and easy and very satisfied with the end results.

Date of experience: May 18, 2021
Illinois
1 review
0 helpful votes
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AMAZING!
May 18, 2021

It was so easy and reasonable for pricing. Love looking at old treasured memories.

Date of experience: May 18, 2021
Washington
1 review
0 helpful votes
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25 years worth of tapes
May 18, 2021

I'm loving going through and editing for DVD's, it's very time-consuming but fun, I just hope I'm doing it correctly.

Date of experience: May 18, 2021
Texas
1 review
0 helpful votes
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Old Movies Revisited
May 18, 2021

Excellent job, haven't seen these for decades. The quality matched the original, so viewing was not compromised.

Date of experience: May 18, 2021
California
1 review
0 helpful votes
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Amazing
May 18, 2021

I love my videos. Thank you for your excellent service and preserving our precious memories.

Date of experience: May 18, 2021
Florida
1 review
0 helpful votes
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Efficiency & Trustworthiness
May 18, 2021

Although I must admit to being rather nervous when I sent my slides off to iMemories, I have been very pleased with their communication and service. I made a mistake in my order. I wanted the pictures placed on CDs but I mistakenly opted for the "on line" option. At the age of 79, I guess I am not as computer literate as I thought! I would not hesitate to use this service again.

Date of experience: May 18, 2021
Michigan
1 review
0 helpful votes
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Thankful!
May 18, 2021

I am so very thankful to have 60 year old movies (and memories) restored.

It was an easy process on my end, but am sure it took time and lots of talent to restore them.

I'm currently gathering up another batch to send in!

Thank you very much!

Date of experience: May 18, 2021
Washington
1 review
0 helpful votes
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It was ok.
May 18, 2021

It took almost a month after sending in my tapes to get them converted. Then it's taken another three or so weeks for the tapes to be sent back. I do not consider this to be a professional way to operate.

Date of experience: May 18, 2021
Arizona
1 review
0 helpful votes
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Family Legacy
May 17, 2021

One of the best gifts I have ever received from my parents were home movies dating back to 1950. I loved that I could watch myself and my siblings grow up on film. I wanted to provide the same gift to my children so I had all those movies plus my own movies from their youth digitized by iMemories. I now have an everlasting legacy for my children and hopefully they will continue that tradition for generations to come. Thank you to iMemories for the quality work in digitizing my very old and fragile movies that were recorded on every imaginable format. I am extremely happy to know that our family memories have been preserved. I highly recommended iMemories to all who are considering doing the same.

Date of experience: May 17, 2021
Colorado
2 reviews
0 helpful votes
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I love it
May 17, 2021

It was fast and profecional i love my videos to see my kids as a babies again and memories for my kids thinks that they don't remember it was a blast to the past Thank you.

Date of experience: May 17, 2021
New York
1 review
0 helpful votes
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Amazing
May 17, 2021

100% worth it! Shared with the family. Everyone was so happy

Date of experience: May 17, 2021
Indiana
1 review
0 helpful votes
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30 year old VHS tapes
May 17, 2021

If you have any hesitation, don't. It's easy! All of my videos are now on my phone.

Date of experience: May 17, 2021
New York
1 review
0 helpful votes
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They do what they advertize
May 17, 2021

Pretty straight forward. A mailing box is sent, we load the items to be digitalized and off it goes. Their time frame to getting it done is very accurate to what they promise. Just got my originals back in great condition. Film sent was super * and quite old, but they did a good job with it.

Date of experience: May 17, 2021
Georgia
1 review
0 helpful votes
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Things that money can't buy!
May 17, 2021

Loved, loved, loved seeing my family videos conveniently on line and then to have the ability to share them with family members. Pain free! I would recommend this to anyone who has hung on to their home movies! If they are worth hanging on to, they are worth getting digitized!

Date of experience: May 17, 2021
California
2 reviews
0 helpful votes
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Family treasures
May 17, 2021

Working with I memories has been wonderful. All my questions were answered even the crazy ones. They held my hand all the way. Thank you. Melissa

Date of experience: May 17, 2021