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iMemories

4.6

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,980
value
158
shipping
156
returns
82
quality
6,693
This company responds to reviews on average within 2 days

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7,376 reviews

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South Carolina
1 review
0 helpful votes
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8mm to Digital
May 22, 2021

Takes a while them there is a rush to get it downloaded.

Date of experience: May 22, 2021
Utah
1 review
0 helpful votes
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Pics
May 21, 2021

No issues yet Still processing and reviewing. Quality was as good as expected.

Date of experience: May 21, 2021
Pennsylvania
1 review
0 helpful votes
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Not bad
May 21, 2021

Pretty Good! It appeared there was some fast forwarding done in a couple of the conversion.

Date of experience: May 21, 2021
Ohio
1 review
0 helpful votes
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TLC
May 21, 2021

I was happy to receive all of our memories. We received everything back in good shape and it was money well spent.

Date of experience: May 21, 2021
Kentucky
1 review
0 helpful votes
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Four Cassettes
May 21, 2021

Haven't received my tapes. Also one tape was not transferred due to copyright. Shouldn't I get a refund dunce it wasn't digitalized.?

Date of experience: May 21, 2021
California
3 reviews
0 helpful votes
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Videos
May 21, 2021

Thanks, service was prompt and personal. I am disappointed at the quality, but that is not your fault.

Date of experience: May 21, 2021
Washington
2 reviews
1 helpful vote
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Thrilled!
May 21, 2021

I looked all through my shoeboxes of pictures for my daughter's 1st birthday photos. I then realized i never took photos as the huge video cameras were the "thing" in 1988. So, i gathered up all of my old vhs tapes and sent them off to imemories to have them transfer to digital. Imagine my happy dance when a few weeks later i was able to see my daughter's 1st birthday party again— i am more than thrilled!
What an awesome service and very affordable!

Date of experience: May 21, 2021
Arizona
1 review
0 helpful votes
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Incredible job!
May 21, 2021

Incredible job! We have sent many VCR, 8mm and 16mm movies and 8mm tapes to iMemories. One of our old VCR tapes gave them trouble first time with lines going through the video so we asked iMemories to do them over again and they did at no charge. Then the picture was good but no sound, again iMemories redid it at no cost and it turned out great. Another one of our 8 mm tapes they could not get to play, but I asked them to try again and they were able to get it to play and save the movies that were on it. We were extremely pleased with how iMemories worked with us to make sure to capture all of our old movies and get them digitized! They also do a wonderful job making DVDs and it is easy to edit and create DVDs. We had some 16 mm movies from my mom‘s family that went back to 1929 and it was wonderful to see what was on those movies since we did not have a projector that would show them. What priceless memories! We highly recommend IMemories!

Date of experience: May 21, 2021
Maryland
2 reviews
0 helpful votes
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Makes for great memories
May 21, 2021

Everything went as scheduled. So much fun to watch (20 years ago) Brings on great memories.

Date of experience: May 21, 2021
Ohio
1 review
0 helpful votes
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Easy
May 21, 2021

Imemories was easy and just what we needed to save our videos for our family.

Date of experience: May 21, 2021
Florida
1 review
0 helpful votes
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Very pleased
May 21, 2021

My experience with iMemories was better than I expected. They are fast and know what they are doing. The quality of their work is great. To be able to see my memories again after all these years is priceless. I have been recommending iMemories to all my friends and will continue to do so. A special thank you to the iMemories team.

Date of experience: May 21, 2021
Texas
1 review
1 helpful vote
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Films
May 21, 2021

Very happy! Some very old family films that I wasn't even sure what was on them are now able to be viewed by my family! Great quality work!

Date of experience: May 21, 2021
Pennsylvania
1 review
1 helpful vote
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Excellent Service and Quality
May 20, 2021

Completely thrilled to have an affordable way to have the variety of video tapes converted to digital files. The turn around time was quick and the app makes it possible to share with multiple family members. The quality was as expected for tapes that sat in a basement for 25 years.

Date of experience: May 20, 2021
Maryland
1 review
0 helpful votes
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Great
May 20, 2021

Very nice quality and resolution easy access love it

Date of experience: May 20, 2021
Ohio
3 reviews
0 helpful votes
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Old video tapes
May 20, 2021

I was excited to watch some of my old family home videos in high resolution. However, the digital quality of the processed videos were not much better than its original form, so a bit disappointed in the quality of the product.
The shipping and returns process was flawless and very well managed. The customer service providers have been excellent. I had a problem downloading two of my eleven videos to a thumb drive and sent an email and had a response a few hours later. I called them and they fixed the error as we talked on the phone and was able to download the videos that evening..

Date of experience: May 20, 2021
Tennessee
1 review
0 helpful votes
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Love the service
May 20, 2021

Seamless from beginning to end. I have used IMemories twice and the have been great. I now have videos and pics on line for the whole family to enjoy.

Date of experience: May 20, 2021
New York
1 review
0 helpful votes
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Need help downloading
May 20, 2021

Good morning, the recordings came out nice, but I am having trouble downloading them.

Date of experience: May 20, 2021
Minnesota
1 review
0 helpful votes
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I memories
May 20, 2021

I love my memories being on line when I want to watch them. Some of my memories play and then stop. I want to ask about why they do that.

Date of experience: May 20, 2021
California
1 review
0 helpful votes
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I sent in my really old videos and I'm able to watch and share and download my old videos. Didn't take a long time either. Love the service.

Date of experience: May 20, 2021
New Jersey
1 review
0 helpful votes
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Student films (8mm) I had made in 1969/1970 were successfully digitalized by iMemories. And one family reel with footage in Newfoundland in the early 1960s was also converted. I was able to easily download all the converted clips to my laptop and then send them out to family members.

Date of experience: May 19, 2021