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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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We finally had our old DVD's converted to digital, it feels good to know that all those events/childhood memories are saved and so easy to access and share after all these years.
IMemories did a very good and quick job with my films. I was able to download the films onto my computer and from there I can send them to relatives.
I was totally unaware that you couldn't do audio. I never would have authorized that much money for what i got i definitely was bagged!
They all turned out great!
Ordering USB's for family and friends.
Great job, got them all back & happy to have them in digital form.
Did a great job, but beware even if the tape is not full they charge the same price as a full tape.
The experience in all was great. I'm not familiar with many things so when I called they helped me with all my questions.
I paid over $100 to get several tapes transferred and now that my one month free member is over I have no way to access them online anymore. I am trying to buy a monthly subscription but the site won't let me. I need to be able to view my videos yet IMemories won't let me?!?!
The entire experience was seamless, from receipt of the FedEx box to the return of my originals. IMemories kept in touch throughout the process by email.
The process was well explained and easy. Results were beautiful.
I did not receive any in person counter service and my original packing materials were not returned.
I had boxes and boxes of old slides needing to be converted... iMemories made this such an easy process! I LOVE it! I ordered CDs for my family. We are getting to look at pictures from the 1960s that were forgotten about! Such treasures!
Sadly not all my VHS tapes could be saved but those that were look good. Thank you!
It was so easy to get my vhs tapes converted to digital. They sent me the box to put them in and it didn't take long for them to digitize them and then they sent my tapes back to me.
Fantastic experience!
IMemories is incredibly professional and communicated clearly each step of the way to convert our 50+ years old Super8 home movies. They handled everything with care and the result was great! I highly recommend iMemories!
Very quick and easy process. I highly recommend converting all old family videos and pictures to digital format for easy viewing.
I had old 8mm tapes from 20 years ago. Had some converted to dvd years ago but even now that is almost obsolete. Sent them all in to iMemories and was so happy I did. I can access all the old videos in my phone or the website. I also downloaded them on an external hard drive, which the company helped me to navigate the process! Can't wait to give them to my kids for Christmas!
I like the way things were shipped and handled. I liked the fast turnaround on the 67 vhs and other more recent formats. Since I transferred format to format myself over the years, from 8mm to VHS to video 8 and dvd, the quality of my work was a lot clearer than iMemories transfer. I would think the new equipment of today, would do a fine job of reproduction. I was disappointed to find large pieces of film missing. A couple of things we know where on the tapes were not there on the transfer. 3 stars only.
I love this service. They really did a great job with the videos of my children from the 80's. I am now going through other videos.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.


Hi Donald,
You are correct, we don't process audio only cassettes or reels. We process most video formats but not audio only. You weren't charged for these items and apologize for the inconvenience. Please call us with any questions you might have. 1-800-845-7986