Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Everything that was to be done was done with excellent results.
Our meals were delicious. Ordering on line was ideal. Prompt, and an ideal way to get a meal to have at home.
Delivered the digital version as expected. It was difficult to keep track of the pricing model given all of the price package variations being offered by iMemories.
Expectation have been exceeded. I have called several times and have been handled with polite responce.
Awesome. Our kids loved seeing them as did their cousins.
I was wondering for my original type
But it arrived perfect and now I have a CD + my originals and my family located in other countries watched the video as well
I'm very happy
The process of getting my aging video tapes put on digital data was easy with iMemories. They sent the package to pack your videos and then you sent them back and they took care of everything else. The project was done as they had mentioned. I also ordered flash drives for the family. I would recommend iMemories to anyone that wants to save old video tapes before they dry up and crack. I will be using iMemories again to digitize photos.
My Super 8 films of 50 years ago are now on all my children's computers. My family and I were very empress at how simple and easy it was.
I had all but given up on a quality version of my 8mm films - but decided to give it one more chance with updated technology. I'm very happy. A previous attempt came up with bad results. I know it was the quality of the original. This process from iMemories gave me just enough quality to see what I was missing. A memory I would have lost. Thank you.
I was a little nervous sending all of my family's memories in the mail, but it has been the source of many laughs & cries since we received them online! I will gladly share this wonderful experience with family & friends!
You saved the memories of my three children I thought were lost forever! My heart is so full of joy you saved it all! 1
After I somehow did not get 6 8mm digital downloads, I called the company 6 months later and they agreed to redo them (one time agreement) at no charge to me except for the return shipping. Very good customer service and 5 of the 6 were of very good quality. The 6th one was probably due to videographer inexperience!:-) Excellent customer service!
Pleased (and thank you) with the digital converter from old reels. I had included and paid for (I believe) some video cassettes too - for digital conversion. All were returned to me efficiently. No evidence of the video cassettes being converted, nor explanation as to why they were not.
My video tapes were Beta and over 30 years old. I thought all of those precious memories were lost to me forever. I am very happy with the digitized videos that I received. Thank you iMemories.
There were some errors in calculating my charge and it was substantial, a rep called checking up w me and she discovered it. Her name was Lorraine, super grateful for her being so astute and checking up.
This is a great service and I hope to send more to you soon, thank you so much. I got the annual storage plan...
I sent in 59 digital tapes to be converted. The one thing that I am disappointed in is that the tapes were broken down into multiple segments. I don't really understand why. Now I'm going to have to get software to put them back together again. It's been a real pain watching some segments that are reasonably long and others that are very short. Say 20 seconds.
Also. Uploading the files is very cumbersome and time consuming.
Emotional, satisfying, worthy of my time and a 'tug' on my pocket-book.
I have, and have lived, life... with it's traditions, memories, moments of happiness as well as sadness. This is my life, our life, a joyful & wonderful time... multiplied over and captured in heart mind soul and other ways.
Thank's for the opportunity to remember.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.

