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iMemories

4.6

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,976
value
158
shipping
156
returns
82
quality
6,667
This company responds to reviews on average within 2 days

Instant Feedback

7,376 reviews

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Oregon
1 review
0 helpful votes
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Great job
August 12, 2021

We converted our home movies from 60 or 70 movies to1 USB drive. They are much easier to view and it doesn't take up space. Everyone I interacted with at this company was helpful and friendly. Great job all the way around!

Date of experience: August 12, 2021
Tennessee
1 review
1 helpful vote
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Wonderful and simple experience,
August 12, 2021

Simple shipping and receiving. Estimate of costs was a little conservative but to be expected for what we shipped for initial cost. Final cost came in as expected. Quality of the digitized formatting was excellent, for 50 year old 35 mm slides. The downloading of files had a couple delays but customer service stepped in and we got it all done. Getting ready to send movie film next!

Date of experience: August 12, 2021
Illinois
1 review
0 helpful votes
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Great quality work
August 12, 2021

All our film and slides were awesome. Great quality. Fast turn around

Date of experience: August 12, 2021
Minnesota
1 review
0 helpful votes
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Fun Memories!
August 12, 2021

It is wonderful having all my home videos on my phone. So many times during the day I watch one of the videos and it brightens my day!

Date of experience: August 11, 2021
Illinois
1 review
0 helpful votes
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Well done
August 11, 2021

Love grouped by dates. Second batch I've had done. Would recommend to anyone

Date of experience: August 11, 2021
North Carolina
1 review
0 helpful votes
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Great job
August 11, 2021

You all did a great job…i would like to download a couple of them how do i do that….

Date of experience: August 11, 2021
Nevada
1 review
0 helpful votes
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GREAT PROCESS
August 11, 2021

The whole process was seamless. I converted 15 VHS tapes to digital, and have been able to share the videos through the app easily and also download to my phone and PC.

Date of experience: August 11, 2021
New Hampshire
1 review
0 helpful votes
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When I recently moved, I found all of the videos and tapes I thought were unsalveagable.
They're back, and my adult children and I are so happy we entrusted them to iMemories!

Date of experience: August 11, 2021
Florida
1 review
0 helpful votes
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Keep Kamm and Carry On
August 11, 2021

Outstanding! They were so fast and returned all our tapes and cd's. I am truly happy we did this.

Date of experience: August 11, 2021
Illinois
1 review
0 helpful votes
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Great
August 11, 2021

Was very happy with the quality and speed of my order.

Date of experience: August 11, 2021
California
1 review
0 helpful votes
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Outstanding outcome. Clear film and slides that are 50 years old.
Thank you iMemories!

Date of experience: August 10, 2021
Ohio
1 review
0 helpful votes
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Excellent service
August 11, 2021

Problem resolved in a very professional manner and with concern for my satisfaction

Date of experience: August 10, 2021
Colorado
1 review
0 helpful votes
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Great Service
August 10, 2021

Smooth process from start to finish. Quality work in digitizing a variety of media, some of which was very old.

Date of experience: August 10, 2021
New York
2 reviews
0 helpful votes
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Happy customer
August 9, 2021

Thank you. Thank you. Thank you. Thank you. Thank you. Thank you. Thank you. Thank you. Thank you. Thank you. Thanks!

Date of experience: August 9, 2021
North Dakota
1 review
0 helpful votes
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First experience
August 9, 2021

Most of the videos were in good shape but a couple were damaged but somewhat visible

Date of experience: August 8, 2021
Maryland
1 review
0 helpful votes
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Satisfaction Plus
August 8, 2021

All the representatives at iMemories have been so helpful and supportive.

Date of experience: August 8, 2021
Florida
1 review
0 helpful votes
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Great Job!
August 7, 2021

I was nervous, at first, to send my memories movies and slides away, but I'm so glad I did. The entire procedure went exactly as advertised. I love having such easy access to a lifetime of memories—- with the bonus of my family being able view them too!

Date of experience: August 7, 2021
Texas
1 review
0 helpful votes
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Grateful
August 7, 2021

I'm grateful to be able to watch my family videos again. I definitely recommend getting the DVDs b/c I am having a really hard time getting some of the albums downloaded on my iPad—not sure I will make it in time...

Date of experience: August 7, 2021
Georgia
1 review
0 helpful votes
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Some what satisfied
August 7, 2021

The reels I sent in were around twenty-five years old I expected a better picture quality with my return.

Date of experience: August 7, 2021
Florida
1 review
0 helpful votes
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My experience with the folks at iMemories has been amazing.
They are polite, helpful, and efficient.
My only complaint would be that they are a bit pricey
For both processing and use of their AP/cloud.

Date of experience: August 7, 2021