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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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We converted our home movies from 60 or 70 movies to1 USB drive. They are much easier to view and it doesn't take up space. Everyone I interacted with at this company was helpful and friendly. Great job all the way around!
Simple shipping and receiving. Estimate of costs was a little conservative but to be expected for what we shipped for initial cost. Final cost came in as expected. Quality of the digitized formatting was excellent, for 50 year old 35 mm slides. The downloading of files had a couple delays but customer service stepped in and we got it all done. Getting ready to send movie film next!
All our film and slides were awesome. Great quality. Fast turn around
It is wonderful having all my home videos on my phone. So many times during the day I watch one of the videos and it brightens my day!
The whole process was seamless. I converted 15 VHS tapes to digital, and have been able to share the videos through the app easily and also download to my phone and PC.
When I recently moved, I found all of the videos and tapes I thought were unsalveagable.
They're back, and my adult children and I are so happy we entrusted them to iMemories!
Outstanding! They were so fast and returned all our tapes and cd's. I am truly happy we did this.
Problem resolved in a very professional manner and with concern for my satisfaction
Smooth process from start to finish. Quality work in digitizing a variety of media, some of which was very old.
Thank you. Thank you. Thank you. Thank you. Thank you. Thank you. Thank you. Thank you. Thank you. Thank you. Thanks!
Most of the videos were in good shape but a couple were damaged but somewhat visible
All the representatives at iMemories have been so helpful and supportive.
I was nervous, at first, to send my memories movies and slides away, but I'm so glad I did. The entire procedure went exactly as advertised. I love having such easy access to a lifetime of memories—- with the bonus of my family being able view them too!
I'm grateful to be able to watch my family videos again. I definitely recommend getting the DVDs b/c I am having a really hard time getting some of the albums downloaded on my iPad—not sure I will make it in time...
The reels I sent in were around twenty-five years old I expected a better picture quality with my return.
My experience with the folks at iMemories has been amazing.
They are polite, helpful, and efficient.
My only complaint would be that they are a bit pricey
For both processing and use of their AP/cloud.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.

