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iMemories

4.6

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,980
value
158
shipping
156
returns
82
quality
6,693
This company responds to reviews on average within 2 days

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7,376 reviews

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Colorado
1 review
0 helpful votes
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The Veras
September 30, 2021

When I saw my first video my tears just started rolling down my face from happiness!

Date of experience: September 30, 2021
Texas
1 review
0 helpful votes
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Childhood movies
September 30, 2021

Excellent service and our super 8 movies came out great in digital. Now the whole family has a copy to share with their families of our childhood memories.

Date of experience: September 30, 2021
New York
1 review
0 helpful votes
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Thank you so much for our original order converted to usb. I have since sent two more to be added to a new usb stick. Isis was fantastic. Knowledgeable and kind.

Date of experience: September 29, 2021
Georgia
1 review
0 helpful votes
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So pleased with Imemories
September 29, 2021

This process was easy and the instructions that I provided concerning my order were followed exactly. I was incredibly pleased and will gladly use Imemories again. Thank you!

Date of experience: September 29, 2021
New Jersey
1 review
0 helpful votes
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So Happy
September 29, 2021

I'm so happy I did it. I haven't watched these videos in 20 years but it brings me right back to those moments. There is nothing better than video of loved ones. The whole experience was great and I would recommend to anyone thinking about doing it. Do it!

Date of experience: September 29, 2021
Wisconsin
1 review
0 helpful votes
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Perfect preservation
September 28, 2021

This service is wonderful. Only 2 wishes...
1. There was sound with movie reels.
2. You could convert audio tapes.

We will be using your services several more times to convert our media

Date of experience: September 28, 2021
Connecticut
1 review
0 helpful votes
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Perfect timing
September 28, 2021

I got the courage to try this service I was so so scared to send my tapes but nothing happened and myself and my kids now ages 16 and 13 are just so filled with light watching this simpler time
Before covid before this my daughters junior year of high school where every day she is so anxious that every move will make or break her future — she gets to see herself learn to crawl and walk and talk and leave cookies for Santa and carrots for his reindeer. My 13 year old son is equally impressed to see how he was climbing stairs like a rockstar at 18 months taking them standing one at a time switching legs going down facing front not on his belly— nope just like an adult.
They found part of themselves they never knew and I'm so grateful for this gift during a time when no one is promised tomorrow it's important to be able to cherish our yesterday's while we can. Rachel Yee

Date of experience: September 27, 2021
Texas
1 review
0 helpful votes
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First exchange to get captured photos.
September 26, 2021

I was delighted about the photos and love the guidance to getting them together in groups.

Date of experience: September 26, 2021
Arkansas
1 review
0 helpful votes
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NIcely done
September 26, 2021

As an older person, digital stuff is sometimes confusing. I received help along the way, and was very excited with my end product.

Date of experience: September 26, 2021
Florida
1 review
0 helpful votes
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I love iMemories
September 26, 2021

Customer service is very knowledgeable and helpful. Making easy video I make it easy to send your videos in and in a week you were viewing all your wonderful memories online

Date of experience: September 26, 2021
Florida
1 review
0 helpful votes
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Great
September 26, 2021

Awesome I am very happy with the results. I will have more tapes and pictures done soon.

Date of experience: September 26, 2021
New Jersey
1 review
0 helpful votes
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Family Memories
September 26, 2021

Very surprised and happy that you were able to get results from those old films. Customer service was also very helpful and pleasant. Thank you for bringing back my childhood memories

Date of experience: September 26, 2021
Ohio
1 review
0 helpful votes
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Memories.
September 26, 2021

Smooth transaction. Fast service and delivery Thank you very much!

Date of experience: September 25, 2021
North Carolina
1 review
0 helpful votes
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Easy
September 25, 2021

Very Easy to order and got it done quickly. I did this for the whole family to see all the memories we've made together

Date of experience: September 25, 2021
Hawaii
1 review
0 helpful votes
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Good Old time pics
September 25, 2021

Iʻm blown away to see these old pics of frenz and good times gone bye …. Some of them no longer with us… but so nice to see And hear them again…. Iʻm glad they are no longer in a box…. Thanxs IMemories…. I still have alot more to do

Date of experience: September 25, 2021
Nebraska
2 reviews
0 helpful votes
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Easy process
September 25, 2021

The process was so easy customer service was very helpful

Date of experience: September 25, 2021
Georgia
1 review
0 helpful votes
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Great and fast service. Looooove the covers in the dvds! Excellent videos for memories lane

Date of experience: September 25, 2021
Tennessee
1 review
0 helpful votes
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Great service
September 25, 2021

The entire experience - from the packaging imemories sent to put my VHs tapes in, to FAST turnaround and the pure delight of watching my old videos pop up online as they were converted, to receiving all VHS tapes safely and quickly when they were done, the entire experience was a truly great one.

Date of experience: September 25, 2021
Alabama
1 review
0 helpful votes
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Excellent.
September 26, 2021

IMemories has a wonderful product and their customer support is OUTSTANDING. Tracie James was so patient with me -helping me competently and tirelessly. I have total faith in imemories and cannot say enough good things about them.

Date of experience: September 24, 2021
Missouri
3 reviews
0 helpful votes
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Great service
September 24, 2021

I am happy with the service from iMemories, from questions answered right away, prompt conversion of my VHS tapes along with returning them to me, to downloading the videos. The quality of the videos is good too.
Thank you.

Date of experience: September 24, 2021