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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
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I needed my husband's & I wedding VHS tape converted to a digital format due to not having a VHS player anymore. I had asked a friend of mine if they knew of anyone/business that could do that. He recommended iMemories. They did a wonderful job, and I am very grateful to be able to watch our wedding again. The last time we actually got to watch it was back in 2003. We were married in 2002. I would highly recommend iMemories to anyone who is need of this type of conversion.
IMemories was very prompt and very easy to use. I'm very pleased with the service!
So happy I found this site, extremely grateful for the professional service and support that was provided. Highly recommend getting those precious memories preserved, will absolutely use again.
My experience from the moment I got on the website till sending and receiving back my home movies.
Was all a great experience.
Thank you to everyone in imemories.
Respectfully.
Jose Torres.
Great experience with iMemories. I did include two (2) 1TB flash drives I specifically asked to have the movies loaded onto which they did not. Was a bit frustrated about that bc I had to do that manually when I received my film back. I understand they wish to have us buy their flash drives, but not at that price. All in all, pleased with the results.
Very easy to download files to your device. Tools make editing very easy
Easy to send my tapes in matter of a couple weeks notified I could go on line and see these special memories that I can see and share anytime. Thank you
The service was great and quick. Lots of options to save memories
I did two old movies and I'm super satisfied, Easy process and download.
Could not be happier, great quality, brought memories from VHS tapes that we could not view because of no longer having a VHS player back to life, and was able to easily download in a format where they will forever be stored on my computer/hard drive
I submitted around 37 8mm tapes and they were all digitized wonderfully. I purchased a hard drive with all the videos on it as well as the yearly subscription so that I have hard copies and copies on the cloud. Overall a wonderful experience!
The process was extremely easy. I never had to speak to a single person. Instructions were clear and easy to follow.
I have tried to call and I tried to text. Outcome, nothing worked
I like the convenience of the mail-in kit and that films are returned promptly all under one cost.
I expected more footage perhaps from one take or another but because of their overall age I'm very happy with every minute that's been preserved. I have especially enjoyed sharing footage of my classmates that dates back as far as 1989!
I sent several different types of media to be digitized. Some were over 50 years old. They did an excellent job with the digitization. There were some vHS tapes that were sent but did not get digitized. These were the ones that were from a knowledge bowl that my brother was a part of. I assumed that this may have been because they were from the television. It was the local PBS station so I doubt there were copyrights. I did not get any feedback as to why they were not digitized.
Hi Tracy, Thank you for your comment. There were several tapes that did not contain any home video. The content was all copyrighted recorded TV. By law, iMemories is not able to digitize copyrighted media such as Hollywood movies, television shows, and news broadcasts without a copyright release. We do update the Order Status section of your account with the status of your order and any issues that we encounter. We can certainly look into this for you. Please do not hesitate to reach out and discuss this with us at 1(800)845-7986.
So happy I was able to use this service to preserve our family movies, and photos. This was money well spent.
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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Hi Gayle, Thank you for taking the time to speak with me today regarding your order. We sincerely apologize for the trouble you had with this order. We want our customers to have the best experience possible when trusting us with their memories. I appreciate you allowing me to create your DVDs, so you can view your precious memories again!