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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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The slides I submitted came out really good as did several of the VHS tapes. One VHS tape however, was received as a zip file that seems to be unzipped but cannot be converted on my computer. It was of my daughter's dance recital which was a very special memory, but I can only view it on your website. As much as I wanted to have that video, I am NOT going to pay $50.00 a year to have access to it.
This is the second time I have sent old films and such to iMemories. I cannot be happier with what I got. Thanks for the great service.
I love them all you do great work! Thanks so much for the great work and memories
Loved to be able to view old movies again.We had very prompt service also. GREAT price.
The conversion s viewing is great. I found the editing feature not so great. It is cumbersome such that it makes editing untenable and almost seems like it is purposely difficult to make downloading on your own discouraged. I do however think the digitizing is worthwhile
Had a difficult time getting my box in the beginning. Memories were downloaded quickly. Loved being able to edit myself and I was able to download all to my computer. If I were to change anything it would be to use UPS instead of FedEx
I am thrilled with the videos. The only thing that upset me, after paying over $400. I guess I didn't read the fine print and have to pay monthly or yearly to keep them. That is the only thing that I have a complaint and warn others.
I wasn't sure what to expect, but I am very satisfied. The VCR tape I sent in was from the 1960 and I had no idea what was on it besides it was my father in the Marines. There was no sound and it was somewhat blurry, but it is so cool to see my dad in the video.
Overall experience was as advertised and there were no problems with the service.
Some of the films and early videos were unexpected as to their content. Memories and seeing people long passed were tearful. Some filming was taken at least 65 years ago, and was unbelievable to see. Current family members got their first glimpse of their 'family.
This was a wonderful option, and a great experience. My wife, kids, and I have been enjoying videos we haven't looked at in many, many years. Lots of happy tears. We are enjoying reliving so many wonderful memories that simply wouldn't be possible had we not converted our old videos. Our grown kids have all been given flashdrives so they can pass on the memories and videos to their kids. I have recommended iMemories to all our family and friends.
Very simple process. Excellent Customer Service. Memories to cherish for years to come. Previously we were unable to view our videos. Well worth it!
The conversion seemed okay. There was screen tearing at the bottom, but I cannot tell if that is from the originals or from the conversion. I was bothered that some costs are hidden until the very end, such as the cost of shipping films back to me. I wish the company were more open.
Easy, Fast, Professional and Efficient. I will use them again and recommend them to my friends.
The process was easy and I was very excited to be able to view memories as easy as a click away!
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.


Hi David, Thank you for sharing your feedback, we are sorry to hear you had trouble with downloading and editing. We do offer live support for any aspect of our service, please do not hesitate to reach out for assistance. We are available at 1(800)845-7986 or [email protected].