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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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I'm very pleased to finally know what are on these Beta tapes. Thanks for converting for me. Since some of them are of poor quality (due to age), I'm trying to figure out which ones I want to keep.
Can I do portions from various tapes and put them on one CD?
The iMemories process is simple. The company even provided a shipping label for my first shipment. They divided my tapes into segments, varying in length from about 4 minutes to about 17. I am not sure what logic was used for that, but I did not find anything too objectionable. I was surprised when a few days after my digitized tapes appeared on iMemories web site, they emailed me saying that the videos will be deleted, unless I pay for storage in perpetuity (the fees are pretty hefty) or download them and store them myself. They do give you a month to make the decision, but this strategy was not made clear initially. Overall, I am happy with the quality and promptness of the conversion; just wish I knew about having to pay for storage and sharing capabilities.
I couldn't be happier having these memories I have not been able to view in many years
Overall experience was great! I would suggest more "direct" communication on their part. It's very nerve wracking to know your precious videos are in someone else's hands. Direct updates would help ease concerns.
Great experience from start to finish. From the initial box delivery, emails, payment, returned product, really well done.
I am so happy that I did this, the memories are very important to me, and i memories did an amazing job
So happy with my experience with iMemories, wonderful way to keep photos etc in great order, hope to add more in the future..
Wonderful to watch 50 year old Super8 video tapes that were stored in a box for years and years!
I wanted to delete some footage in the middle of a video, I phoned customer service and reached someone quickly and was walked through the process. I was surprised how easy it was, and the helpful person on the line. Highly recommend this company.
While a bit scary, shipping away irreplaceable home videos went flawlessly…. Now they are all digital and I paid for the year of cloud storage, because I still haven't found the time to go back through and trim them all down. I do have a few questions about that process, but so far the iMemories experience has been great!
IMemories was recommended by a friend and in turn I highly recommend them. I had old movies converted and was very pleased. Instructions were complete and very easy to follow. Turn around time was quick. Follow up email communication was thorough. Very positive experience!
Very pleased with service and cost. I had a 16mm reel converted and it is excellent. Thank you.
I was very pleased with the outcome and all of my questions and concerns were addressed. Very professional service and you are kept abreast of each step in the process. Definitely worth the expense for a lifetime of memories.
Great experience - couldn't have been easier. My family loves the access to all of our videos - just priceless
The whole experience from beginning to end was great! Imemories did a fantastic job and i am pleased with the results and sppeed in which they handled my memories.
I wasn't sure what to expect when I sent my old videos off to imemories. I WAS SKEPTICAL. BUT NOT ANYMORE! They were awesome. They really know what their doing when It comes to preserving your memories. Customer service was so polite, informative, and patient. Your memories will be in good hands.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.

