Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I had a great experience! From submission to on line view and return of my tapes. Thank you.
Good experience. Appreciate the careful handling of my dad's movie reels and their safe return.
Great site, delivers what it promises. We were able to see parts of old video tapes from 50-60 years ago.
A beautiful surprise! My parents in their 20's hiking Yosemite.
Excellent so far! Timely and complete communication was maintained throughout the ordering process. All materials were also delivered in a timely manner. All digital conversions were very well done.
It makes me smile to see all the digital home films that we took. I had no idea that I would enjoy watching them so much! The quality is good and the pricing manageable. Thank you iMemories for doing this for us!
I waited too long. If done years ago the fading would not have been as bad. Imemories did a great job getting 90% of my 20 & 30 year old pictures back to close to perfect. Great job.
It's so nice to be able to view and share these old memories!
IMemories did exactly what I was hoping they would do. The pictures look great.
I really enjoyed watching videos from 20 years ago. What a memorable experience this has been. Thank you!
Great service! Very easy process! Love seeing all the memories for the first time, as could not use the video 8 format. Did this as a birthday gift for my 35 yr old daughter as her dad died last year. Wonderful memories for her.
Couldn't be more pleased with the digitalization of our parents 8MM reels, some even dating back to the 1950's. It has been such a viewing pleasure for myself and my entire family! Thank you!
I am truly enjoying this experience. We have laughed and cried over these memories. It has been so much fun.
I like the service. Some videos can not be viewed clearly. I will be requesting a refund.
Good job, so happy to have old pictures where I can actually view them and share them with family
I would recommend this company to anyone. What a gift and a treasure it was to be able to show my family home videos they hadn't seen in decades! And someday future generations will get to see them too. The gift that keeps on giving. And while you can't really put a price on that I found iMemories affordable and also the turn around time was quick!
Very satisfied. I will recommend anybody to use their service.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.

