Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It's been great - My grown kids love it. Just a few suggestions - can you put them in order of date when you add them? Also when you put the label on them, don't put them over the titles we have on the tapes.
Was hoping could cut off the bad part of the movie film that was unable to see anymore, but was fairly happy with the movies I recieved, would have been nice if they were a bit clearer but suppose that was due to how old they were. Thank you for the effort! Good shipping service, would probably have better luck if they weren't so old. Would have been nice if they would have communicated that with me.
Amazing to see our pictures and videos digitized; we get to enjoy viewing them with family again; a lifetime of memories; thank you for making it happen!
Oh my home videos have been in my boxes for a good 15 years it was so lovely to see my babies again
I love all the videos. Things I forgot about or never got to see when my mother was alive. These will be cherished forever. Thank you!
So happy to receive everything so quickly and even more happy to finally be able to share those memories with my children.
Was very pleased with the results. Will do more conversions soon.
I couldn't be. Ore happier with the service and quality of the memories conversion. I would definitely recommend them to anyone who is looking the convert any of their old tapes, doesn't matter which format as they do it all..
The entire experience from start to finish was convenient and exceptional. The digital quality of the transferred video tapes was flawless.
I have been very pleased with iMemories as a company. They are easy to deal with and when I had questions their staff were very pleasant & immensely helpful. It was easy to send off my old movies though the 2nd shipment I didn't receive tracking info from FedEx, but that may have been due to the shipper. My movies are quite old so the quality isn't great but it is such fun to again be able to view these past moments.
Very pleased with services from start to finish. Loved the quality of digital videos received.
All looks good so far! Very excited to share it with family members.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.

