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iMemories

4.6

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,978
value
158
shipping
156
returns
82
quality
6,686
This company responds to reviews on average within 2 days

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7,376 reviews

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Florida
1 review
0 helpful votes
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Too dark
September 23, 2024

The films came back very dark. Wish there was some way that the transcription would "auto" lightening them.

Date of experience: September 23, 2024
Stacey S. iMemories Rep
over a year old

Hi Judy, Thanks for your feedback. The iMemories process can help with repairs and some quality issues with films, but we can not add light where it was not originally. If we can help with any further details, or be of any assistance please do not hesitate to reach out at 1(800)845-7986.

Virginia
1 review
0 helpful votes
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Just as advertised
September 23, 2024

Great customer service and the digital transfer happened without a hitch.

Date of experience: September 23, 2024
Texas
1 review
0 helpful votes
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N/A
September 23, 2024

N/A I decline to comment, although my experience was outstanding. I will continue to use iMemories

Date of experience: September 23, 2024
Texas
1 review
0 helpful votes
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Great
September 23, 2024

Fast turnaround, conversion delivered as promised. Highly recommended

Date of experience: September 23, 2024
South Carolina
1 review
0 helpful votes
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Priceless
September 23, 2024

I received my home movies and loved the quality of the converted tapes to digital. I plan to gift these priceless memories to my children for them to keep. Thank you!

Date of experience: September 23, 2024
Montana
1 review
0 helpful votes
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Awesome Service
September 23, 2024

I had quite a few old VHS tapes that I needed to get digitized. IMemories made this entire project extremely easy. From shipping to accessing my digitized files, iMemories took all the anxiety out of the process. I highly recommend them for digitization projects.

Date of experience: September 23, 2024
Ohio
1 review
0 helpful votes
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N
September 23, 2024

Turned out great. I appreciate having these readily available.

Date of experience: September 23, 2024
Illinois
1 review
0 helpful votes
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My mom always said... To remember is to relive those moments.
I view in short clips to rekindle my heart and soul.

Date of experience: September 23, 2024
Illinois
1 review
0 helpful votes
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Great Product
September 23, 2024

So greatful for the service - love watching videos from 30 years ago. Love sharing with family.

Date of experience: September 23, 2024
Arizona
3 reviews
0 helpful votes
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What a fast and wonderful experience!
September 23, 2024

Having my videos converted to digital and sent to my phone is amazing. I am able to share with friends and family and we are so grateful to have a service like this. With the discount the price is very reasonable. We cannot THANK YOU ENOUGH!😍😍

Date of experience: September 23, 2024
Washington
1 review
0 helpful votes
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Helpful, excellent, friendly service.
September 23, 2024

It was an enjoyable experience, Aimee was very helpful and friendly. I highly recommend iMemories if you want to save your precious memories.

Date of experience: September 22, 2024
Oklahoma
1 review
0 helpful votes
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Not quite as expected
September 23, 2024

Expected good tracking & enhanced results. Didn't get it. Spent a lot of money unnecessarily.

Date of experience: September 22, 2024
Stacey S. iMemories Rep
over a year old

Hi Travis, Thank you for your feedback. IMemories specializes in creating a digital copy of old home movie films, videotapes, photos, slides, and negatives so they can be viewed again with today's technology. When we do the digital conversion we can often help reduce tracking (gray lines through the picture), audio issues and some other quality problems. It is worth mentioning that the original quality of the recording and condition of a tape can affect the outcome. We can absolutely look into any quality concerns you have and compare any issues to our processing notes on each item. Please do not hesitate to reach out and discuss this with us at 1(800)845-7986.

Missouri
1 review
0 helpful votes
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Love to have my memories permanently
September 23, 2024

Good experience getting my files and the tapes were returned in a timely manner

Date of experience: September 22, 2024
California
1 review
0 helpful votes
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Good work
September 23, 2024

Iam satisfied to see how fast they make my videos and iam happy i can see them online any time anywhere.

Date of experience: September 22, 2024
Utah
1 review
0 helpful votes
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Very thankful.
September 23, 2024

So thankful my memories were saved imemories a great job. It was fast and complete.

Date of experience: September 22, 2024
New York
1 review
0 helpful votes
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Great service!
September 23, 2024

I'm enjoying a lot the service from imemories! Thank you for all the options provided.

Date of experience: September 22, 2024
Georgia
2 reviews
0 helpful votes
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Satisfied
September 23, 2024

All good. Thank you
No complaints. Very happy with it all. Thank you

Date of experience: September 22, 2024
Alabama
1 review
0 helpful votes
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Second experience
September 22, 2024

Everything was great! I viewed the movies online. The DVDs are a gift for my daughter

Date of experience: September 22, 2024
Florida
1 review
0 helpful votes
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Pleased with results
September 22, 2024
Updated review

They did a great job of converting my memories. This is the second time I've used them and will do so again in future.

Date of experience: September 22, 2024

Excellent Service
August 15, 2024
Previous review

We sent our products to iMemories and the turn around to view them was quick! So easy to work with them and very professional.

Date of experience: August 15, 2024
Michigan
2 reviews
0 helpful votes
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Not satisfied
September 22, 2024

There were problems with two of my movies, and that was a month ago, and nothing was done

Date of experience: September 22, 2024