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iMemories

4.6

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,978
value
158
shipping
156
returns
82
quality
6,685
This company responds to reviews on average within 2 days

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7,376 reviews

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South Carolina
2 reviews
0 helpful votes
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Excellent job
April 19, 2022

Very happy with the results. Excellent job.
We have used iMemories in the past and as always great work.

Date of experience: April 19, 2022
Texas
1 review
0 helpful votes
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Got Digitized Movies Back
April 19, 2022

Quality of 2 or 3 (of around 30) was impossible to watch due to distortion, however, the majority are of excellent quality.

Date of experience: April 19, 2022
North Carolina
1 review
0 helpful votes
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Great memories!
May 19, 2022

Having a problem downloading and saving so I'll call support.

Date of experience: April 19, 2022
Texas
1 review
0 helpful votes
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Disappointed
May 19, 2022

I'm only disappointed in that the movies will not stay on my computer. I guess I didn't read the fine line saying that. I thought I paid for permanent conversion.

Date of experience: April 19, 2022
California
1 review
0 helpful votes
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Satisfied Customer
April 19, 2022

I appreciate your customer service and am very pleased with my digital photos and videos. Thank you

Date of experience: April 18, 2022
Georgia
1 review
0 helpful votes
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VERY OVERPRICED, LONG WAIT, UNPROFESSIONAL QUALITY, DO NOT PAY UNTIL YOU LIKE THE RESULT
I tried to complain on site about the quality - never get a replay, they don't bother to answer. My video tape been digitized but all the VHS problem which should be fixed with professional VCR Been transfer to file. I don't think they even watch the ending result of their work. Nothing been done to fix synchronization and quality of the record. My VCR actually play it a lot better then the result I got from "Professional" recording. The price is not cheap, FEDEX just drop the parcel at my garage door, no signature been asked, they did not even come to the front door and did not ring the bell... Not iMemories problem but still, why would you make business with company which did not care about delivery? If you really value your memories - stay away from that company as far as possible. I will order VIDEO to USB dongle and make the transfer of the rest of my collection of precious memories by my self. It will save me money on the long run.

Date of experience: April 18, 2022
Arizona
1 review
0 helpful votes
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Home movies
April 18, 2022

This was. Fast and easy. Thank you so much.
I have looked at most of the. Movies and showed this to my kids. They loved the way it turned out. These were some very old movies

Date of experience: April 18, 2022
Florida
1 review
0 helpful votes
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Loved the old family movies
April 18, 2022

I loved looking at all the old movies when we were little. But I haven't been able to figure out HOW to play my USB on our TV. I HOPE the USB is all good. I've not been able to see it to tell.

Date of experience: April 18, 2022
Mississippi
1 review
0 helpful votes
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My home movies
April 18, 2022

Very well pleased with the results from what you had to work with. Thanks

Date of experience: April 18, 2022
California
1 review
0 helpful votes
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Good times
May 18, 2022

Not all the videos I sent got uploaded. I have to review what I sent again and let you know which ones and find out why. But the ones that WERE uploaded look great. Thanks.
A

Date of experience: April 18, 2022
Florida
1 review
0 helpful votes
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Highly Recommend
April 18, 2022

The experience with iMemories was smooth and easy. My cherished memories arrived safely and they uploaded the videos very quick.

Date of experience: April 18, 2022
Louisiana
1 review
0 helpful votes
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Will use again for photographs and make a photo slide show.

Date of experience: April 18, 2022
West Virginia
1 review
0 helpful votes
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Streamlined
April 18, 2022

I'm pleased with the ease of sending in old video tapes of varied formats and having it all up and downloadable via the IMemories website. I'm amazed, actually, at the results.
My minor suggestion would be to cut segments a little more exactingly.

Date of experience: April 18, 2022
Michigan
1 review
0 helpful votes
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Long lost images
April 17, 2022

I have been very pleased with my experience! It was such fun to see my old films again!

Date of experience: April 17, 2022
Wyoming
1 review
0 helpful votes
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Great to see movies again
April 17, 2022

I was able to share videos online with family. That was priceless!

Date of experience: April 17, 2022
Nevada
1 review
0 helpful votes
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Tears of Joy
April 17, 2022

Ever so amazing, memories from 30 years ago all in digital form in the cloud. Family members are now viewing the data. I received my original tapes back too. I have tears of joy and brings back memories long forgotten. My children are young, my parents alive, I am transported into the past. Thank you so very much.

Date of experience: April 17, 2022
Wisconsin
1 review
0 helpful votes
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Many years of great memories
April 17, 2022

I've only watched a few, so far. I'm thinking I'll get them on a disc, but haven't had a chance yet. I signed up for a year membership

Date of experience: April 16, 2022
Arizona
1 review
0 helpful votes
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Family Movies
April 16, 2022

IMemories did a great job in converting many priceless home movies to their site. Customer service is great and couldn't be happier!

Date of experience: April 16, 2022
Arizona
1 review
0 helpful votes
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Home videos
April 16, 2022

Fast and easy but was not made aware to continue viewing my videos I have to have a subscription until afterwards?

Date of experience: April 16, 2022
Utah
1 review
0 helpful votes
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Great job!
April 16, 2022

I was surprised how my 25-year-old 8mm videos turned out with such clarity. The playback on my camcorder wasn't near as clear as the digital replications you produced. Thank you iMemories for giving me and my grown children the ability to relive the memories of their childhood!

Date of experience: April 16, 2022