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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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I was very pleased with the service. At first I was skeptical in sending in my home videos, for fear of losing them. But after I sent them in, I was notified when you all received them and was kept informed of the process. I will most definitely use this service again. Thanks for your great customer service. I just hope to be able to use coupons for a savings.
It was an great experience! I've been wanting to convert our old cassettes! My adult daughters have been really enjoying watching! The whole experience was easy, quick and efficient! Will recommend to friends and family!
I was so excited to get these back. Haven't been able to view them for years and it was alot of fun looking at them. Glad I finally did this and actually sent some more in to get converted over. Easy to view and save. Good quality too. These 8 mm videos are over 30 years old!
I can no longer view/download my pictures and have not had a chance to do so yet. Does this mean I spent $500 to have them converted to digital and can now only access them if I pay more money?
My experience with Memories has been great. They converted my videos in a very timely manner and kept in good communication with me. Our videos are priceless.
Thank you so much for this gift!
IMemories Converted our family VHS & 8mm tapes to Digital format in an efficient and professional manner. Response times were excellent and customer portal used to download the videos was simple and customer friendly. Would recommend to family & friends for sure, thx again!
Imemories did a good converting my taps to digital films they did the job as advertised I'm pleased with the results
I have had tapes stored away for 30 years and no device to watch them on. Now I can watch them conveniently on my phone. Lots of laughs and old memories at my fingertips.
I sent in almost 27 tapes and discs, not really sure what was on them etc... I love how the converted files were all neatly titled! It was fairly priced especially after using the discount code they sent me upon arriving with my order. I will definitely be using them again!
They did amazing work! It is awesome for my family to access these videos from anywhere:-). The only reason I didn't give it five stars is there some poor communication on their part. They will still charge you for tapes that they can't convert until you ask them to remove those charges. So keep track of how many videos there should be.
Sending my family's 8mm tapes was easy and efficient. Our tapes were digitized quicker than expected. I am so glad that I decided to digitize these memories! The videos were so fun to share with my family and reminisce!
Overall very satisfied. Very cool to bring old home movies back to life again.
Speedy, accurate service. Highly recommended! They did a terrific job of converting my vhs tapes to digital.
You folks delivered on what you advertised and I found the whole experience well worth the cost
I have referred you to a dear friend who has already contacted you and I would refer you to anyone who needed your services.
IMemory did an excellent job converting my old video tape. The process was very simple and they were able to give me a detail explanation of the process. Plan on having all my videos and pictures converted soon.
I still am a little confused about how to access and keep my digital product product. I think I can go in any time and look at them, I've been so busy I haven't been able to sit and view much of it. I keep seeing something about a cloud and I am confused that if I don't do this I have lost something
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.


Hi Kate, It was great communicating with you on 5/26/22! We extended the account access so you can complete downloading your media (at no additional cost). Please let us know if we can be of any assistance!