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iMemories

4.6

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,980
value
158
shipping
156
returns
82
quality
6,694
This company responds to reviews on average within 2 days

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7,376 reviews

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Arizona
1 review
0 helpful votes
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Family Photos
June 24, 2023

IMemories were able to pull all my parent slides into photos for me and my sisters. It was a wonderful trip down memory lane and I was able to share those with my family. The only thing that didn't come out very well. Were some photos from the early 1950s.

Date of experience: June 24, 2023
California
1 review
0 helpful votes
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Daughters videos
June 24, 2023

I'm very happy with the overall experience and quality of IMemories! I have to say I was so freaked out to send all my tapes out but in the end I'm so glad I did it! I can now rest assured I have all my videos converted and have peace of mind. The quality is very good and the process didn't take near as long as I thought it would! Thanks for a great experience IMemories!

Date of experience: June 24, 2023
New York
1 review
0 helpful votes
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Worth the investment
June 24, 2023

Being able to watch the old VCR tapes of my kids digitally is priceless. They are in their early 30's now and we are really enjoying reliving the memories!

Date of experience: June 24, 2023
New Jersey
2 reviews
0 helpful votes
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Wonderful service!
June 24, 2023

I couldn't be happier with the level of service from iMemories! I submitted 49 mini videos and in no time I received an email that they were ready. Video quality is great and my family is so happy. They also did a great job packing up my originals and returning them safely. The process was so easy - I highly recommend!

Date of experience: June 24, 2023
New York
1 review
0 helpful votes
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The Medicine of Memory
June 24, 2023

My mom suffered a stroke in November 2020. The impact of it as left her mostly homebound with my dad as her caretaker. Recently many of her relatives and friends have fallen I'll and/or passed away, and my mom has been feeling increasingly lonely. Receiving iMemories has brought my parents so much joy, and they often watch these recordings---which they haven't seen in decades---together. What was especially magical was seeing their reaction to viewing the film of their wedding. They were married in 1982, and a friend recorded pieces of the event with whatever type of filming device was used before camcorders. I was amazed that iMemories was able to take this old spool of film and digitize it. This experience has been a highlight in an otherwise dark time in my parents' lives.

Date of experience: June 24, 2023
Texas
1 review
0 helpful votes
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Good
July 24, 2023

Overall nice to have digitized…quality of videos had static lines and voice issues on half of the videos.

Date of experience: June 24, 2023
New York
1 review
0 helpful votes
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Old memories come to life
June 24, 2023

Ordering was easy and delivery time was as promised. The only issue I have is that I was not aware that in order to maintain these images I needed to purchase Imemories Cloud to store them. I feel this to be misleading and false advertising.

Date of experience: June 23, 2023
California
1 review
0 helpful votes
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Amazing!
June 24, 2023

This was worth every penny. Memories of my dad right after he passed gave me comfort and helped me restore memories with my family. I'll forever cherish these moments and am so grateful I can keep his memory alive.

Date of experience: June 23, 2023
California
1 review
0 helpful votes
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I love it
June 24, 2023

All the movies look great… I'm so happy to be able to watch them again

Date of experience: June 23, 2023
California
1 review
0 helpful votes
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NA
June 23, 2023

My wedding video was unable to be converted. My only negative experience. Overall I'm relatively satisfied

Date of experience: June 23, 2023
Alaska
2 reviews
0 helpful votes
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Saved them!
June 23, 2023

Thank you for preserving my memories. The video tapes are old and starting to deteriorate. Thanks to iMemories they have been digitized and I can share them with my children.

Date of experience: June 23, 2023
Texas
1 review
0 helpful votes
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Painless
June 23, 2023

This service was quick and painless. Communication was great on the progress of my order.

Date of experience: June 23, 2023
Tennessee
1 review
0 helpful votes
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Awesome!
June 23, 2023

Best decision to convert old videos to digital. It's been so heartwarming to see my mom watching all of our memories.

Date of experience: June 23, 2023
Arizona
1 review
0 helpful votes
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Special treat
June 23, 2023

It was a special treat to be able to view our family videos after the we converted to digital. Very happy with the service. Thank you

Date of experience: June 23, 2023
Texas
1 review
0 helpful votes
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Very Satisfied
June 23, 2023

I was very afraid to send in the old movies probably in 1956 through 1976. The movies turned out perfect. I also sent in some VHS tapes. They turned out good but the tapes had to generated some. If you're going to do this and have VHS tapes, do it sooner rather than later.

Date of experience: June 23, 2023
Texas
1 review
0 helpful votes
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My Greatest Memories
June 23, 2023

Thank you IMemories for making my old videos come back to life. My family & friends have enjoyed reminiscing of the days gone by. What a wonderful addition this will be to all my picture albums. Thanks again for making this all possible!

Date of experience: June 23, 2023
Massachusetts
1 review
0 helpful votes
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Old Memories
June 23, 2023

Considering the age and rather poor quality of my films, IMemories did a great job digitizing them.

Date of experience: June 23, 2023
Georgia
1 review
0 helpful votes
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Awesome!
June 23, 2023

To see my children as little babies again brought so much joy and laughter to my family.

Date of experience: June 23, 2023
Florida
2 reviews
0 helpful votes
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Family memories
June 23, 2023

It was so great to see old movies come live again. Thank you

Date of experience: June 23, 2023
Massachusetts
1 review
0 helpful votes
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It was great
July 23, 2023

It was great.
I would use iMemories again in the future.

Date of experience: June 23, 2023