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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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I was very pleased with the conversion of my dvd's and vhs tapes. I was extremely upset to find out in order to continue to watch them I would have to pay a $7.95 monthly fee to keep watching them. This is a total bait and switch. I was recommending this service to all my friends but no more after receiving the email to continue paying. I also do not have my tapes back!
I am so happy with the results because I knew some of my VHS tapes were getting bad. Especially my wedding tape. Can't stop watching them.
Watching our children turn into teens then young folk was a trip I could do over and over...I don't remember my hair being brown
From the very start, I knew iMemories cared about my shipment and especially the quality of their work
The Customer service was over the top! I was advised that they received my shipment and the turn around time was great. I am very satisfied with my order and the prices and specials are wonderful.
Thank you for the thoughtful attention.
It was easy and completed in a timely manner. The staff at IMemories were always friendly and very helpful.
It only took about 2 weeks to convert 15 tapes to a digital format and my tapes were promptly returned afterwards.
Sent in a ton of old tapes that were from before the 2000s and all were digitalized and the quality is very good. So great to have these memories where so many family members can see them.
I thought I'd never see my old videos again until iMemories! You did a great job! Thank you so much!
So happy I was able to capture memories to share with my family.
Our memories came out so clear and was so happy with the work!
Very satisfied. They do a very good job with the digital conversion.
I could not be happier with iMemories. The films are a delight to have, sensibly put together, and the customer service -- I had questions along the way -- is absolutely prime. I'm recommending to everyone I share my converted Super 8s with! Really delighted.
Great service and customer service is incredible. Easy to reach and actually is "customer service." Very happy with my dealings with iMemories, across the board.
Very easy to use.staff was very helpful when contacted.will use again
My vhs tapes were old and already deteriorating. Imemories did a fantastic job in bringing them back to life. Such wonderful videos for all the family! I love you guys!
I was very much pleased by the experience of the video digitizing.
Love what you are doing! I am able to share forgotten memories with everyone, images are great! THANK YOU!
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.

