Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
My Dads old movie films starting 1954-1987, so cherished, so fun to watch, cry and laugh!
I was sad to learn that you were unable to convert 2 of the videos. Still waiting for the originals so I can try another way.
I didn't know what to expect in these super 8 that I sent in. My dad wasn't the best videographer. They're really dark and not great, but it's not iMemories's fault. The company is great and did what they needed to do. I will recommend to many!
Great experience! My siblings and I enjoyed watching the home movies my dad filmed when we were youngsters! Good quality too.
I'm happy with the converted products. Will use iMemories again. Thank you.
I converted about a dozen old VHS-C & VHS tapes, timely turnaround and organized files in the cloud - of which I've downloaded onto a external hard drive.
They make it easy to get the tapes to them. They keep you updated. The only issue was one tape didn't convert well. Can't hear the audio which is weird because I can hear it here in my VCR.
The process went pretty smoothly. The videos were loaded fairly quickly. My only complaint was I thought they were going to restore the videos. Some of my videos were very distorted and hard to view. Maybe they just were too old.
I never received my tapes back. After paying for digitized images.
Pleasantly surprised at how easy this entire process was! I've viewed and shared so many precious memories with families and friends! All of these memories would have sat in drawers or on shelves without ever being viewed had it not been for iMemories.
I received an excellent service from iMemories. Highly recommended
Perfect! We are thrilled! We have been looking for something for years and we felt comfortable and confident with the care they gave to our tapes!
Love my videos. However, when I initially looked on your website there were too many order here buttons. I got confused and ordered 2 boxes.
Imemories did a great job from sending the initial packing materials for my tapes to sending me updates throughout the process. I'm so glad that I trusted my memories to Imemories.
Video media that were processed we're good. A couple were too old.
The memories I have been able to see again have been priceless. My daughters loves seeing how they were when they were babies…it's really amazing
These memories are 72 years old. Life in Japan in 1950 with my young parents; never seen before.
PRICELESS!
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.

