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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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Very professional and quickly processed. Excellent customer service even returned my phone calls!
I have used this company, not once but twice!
Thanks for doing such a great job! I got my digital versions quicker than expected!
Some of the tapes were poor quality and I know they were good when I last saw them.
I received a box in the mail, filled it with our home video tapes and took it to FedEx. Within a week my first video appeared in my account, and within three weeks the process was completed. I am very happy with this service.
Satisfied with the service and conversion of all the media I sent in. Turnover time was fairly quick.
Communication and product were exceptional. IMemories did not disappoint.
I received an 8mm film reel from a family member, but was unable to view it. Very happy to have imemories convert it to to digital. Now I can see videos of myself as a baby
I Memories made everything so easy. I was so happy. I called with questions & spoke with an amazing person who helped me. I totally recommend them. I'm anxious to finish converting our VHS
No problem. Loved the DVD's. But I have to put them on the computer yet. They are on the laptop. Love to see the memories,. I will have more to send to you.
It was great! It was easy to send the videos in the package provided. It did not take a long time to receive the digital images
These were memories that I never thought I'd have again, never thought I'd see again. Thank you imemories, you're invaluable.
We are loving watching these precious memories together as a family.
I thought the photos would be clearer or a new photo retake and I still hadn't reviewed my originals
It was challenging to give anyone my photos, newspaper clippings, certificates, etc., to digitize as some are old and some are fragile. They turned out very well and I've had great response when sharing with family! The customer service has been incredible! I appreciate iMemories team and all they've done for me!
I was initially nervous about sending off my only prints of these films but iMemories was professional, reliable, dependable and easy to use. I was easily able to access my digitized films. The service is easy to use, fast and dependable
Super simple process. Was anxious about sending all my memories in a box to "who knows where?" but evidently it arrived. :) In 33 years, we've never watched any of the movies we shot. We're watching now!
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.

