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iMemories

4.6

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,980
value
158
shipping
156
returns
82
quality
6,693
This company responds to reviews on average within 2 days

Instant Feedback

7,376 reviews

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New Jersey
1 review
0 helpful votes
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So easy!
August 7, 2023

It was so easy to send in my media and receive well-organized digital clips. Everything was super speedy and great quality.

Date of experience: August 7, 2023
Pennsylvania
1 review
0 helpful votes
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50 years in the making
August 7, 2023

Over 50 years ago, 8mm film is how memories were recorded. I had a 8mm projector that I would set up occasionally to view. In the 1980's, VCR cameras came out and those old 8mm canisters were stored, and moved, and stored, and moved and stored some more. IMemories helped return those old recorded moments in a usable format to share with family and friends again.

Date of experience: August 7, 2023
Florida
1 review
0 helpful votes
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EXCELLENT WORK
August 7, 2023

Long overdue on my bucket list were the digitization of dozens of videos in several analog formats. Over six months, I sent three different shipments to iMemories. Within a couple of weeks each time, my results were loaded onto their portal for viewing. Super thankful to iMemories for converting these cherished memories! One note: they don't convert old audio cassette tapes. Or at least they didn't convert mine.

Date of experience: August 7, 2023
Tennessee
1 review
0 helpful votes
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Memories
August 7, 2023

It was great to see my children when they were babies. Only one of my videos of my oldest son's first steps couldn't be saved from the videos, and I am not sure why but otherwise the experience has been easy and effortless.

Date of experience: August 7, 2023
Virginia
1 review
0 helpful votes
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Videos cut off
August 7, 2023

I love iMemories HOWEVER I did notice that the end of my videos get cut off with 2-3 seconds remaining which doesn't seem like much but if something happens right at the end or someone says something at that moment, it gets interrupted. I hope this can be corrected.

Date of experience: August 7, 2023
New Hampshire
1 review
0 helpful votes
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Full of Memories
August 7, 2023

I'm so happy to be able to see videos that I haven't seen for years

Date of experience: August 7, 2023
New York
1 review
0 helpful votes
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Experience good - a bit tough to understand pricing on website

Date of experience: August 6, 2023
Georgia
3 reviews
0 helpful votes
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Efficient and friendly service
August 7, 2023

I am a first time customer. The cost was high only due to the fact I didn't have my old tapes labeled by the minute. Of the 4 tapes I sent I may have 30-40 min to convert and save. What I have will be treasured. Wish it wasn't so expensive or I would do more

Date of experience: August 6, 2023
Illinois
1 review
0 helpful votes
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The only way to go
August 6, 2023

Was skeptical at first sending all of these 8mm movies 50 years old and slides the same age and videos of my kids. I was amazed what they did they look amazing all on one flash stick or I can see them on line. Great job I Memories. Take that pile of videos and movies you will never look at and do this you won't regret it.

Date of experience: August 6, 2023
California
1 review
0 helpful votes
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Si happy to have these memories
August 6, 2023

After gathering 4 VHS tapes of family events, it took me about 2 years to send them to iMemories. I was worried about the tapes being lost; foolish worry since I had absolutely no way to view the tapes! Finally, sent them out and I'm so glad I did. It has been wonderful to see my son, who is now 36, at his third birthday party. Given the age of the tapes, the resulting images are pretty good.

Date of experience: August 6, 2023
Washington
1 review
0 helpful votes
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Great experience!
August 6, 2023

Initially I thought the price was a little high, but when I received the digital photos, I literally said "this is priceless." The quality is fantastic. Such a great experience - thank you for preserving our photos and videos!

Date of experience: August 6, 2023
Illinois
1 review
1 helpful vote
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SWEET MEMORIES SHOULDN'T BE LOST!
August 6, 2023

What a great way to be able to view old VHS tapes, old photos, old films... all our family memories right on my lap top, my phone, and even the TV! Unbelievable! So easy to do!

Date of experience: August 6, 2023
South Carolina
1 review
1 helpful vote
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Stop hesitating
August 6, 2023

I am so happy with my new digital videos. I hesitated for years but so happy I found iMemories. They did an awesome job.

Date of experience: August 6, 2023
Ohio
1 review
1 helpful vote
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Special moments
August 6, 2023

Slow response on personal emails.
Quality of transfer was ok
Speed of order was great.

Date of experience: August 6, 2023
Kansas
1 review
0 helpful votes
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IMemories
August 6, 2023

IMemories was easy to use. Didn't like the ideas of wanting to purchase ICloud space to store them.

Date of experience: August 5, 2023
Arizona
1 review
1 helpful vote
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Awesome service.
August 6, 2023

Was very pleased with my decision to go with iMemories. They were fast with the whole process.

Date of experience: August 5, 2023
Illinois
1 review
0 helpful votes
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NA
August 5, 2023

Overall, good experience. Will definitely use again.

Date of experience: August 5, 2023
Florida
1 review
1 helpful vote
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IMemories Delivers
August 5, 2023

Shipped VHS tapes to iMemories on 6/29/23, got the digital copies on 7/11/23. The original tapes were returned back to me on 8/4/23. All faster than expected.

Date of experience: August 5, 2023
Florida
2 reviews
0 helpful votes
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Wedding video
August 5, 2023

I received the link to watch in the cloud. Was a bit skeptical because the video didn't look like their was any improvement. Color was the same as watching on my video player. So, I was disappointed in the outcome. Thank you for my video return. I will find a company that can just drop to DVD/USB.8

Date of experience: August 5, 2023
Kansas
1 review
1 helpful vote
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Past memories
August 5, 2023

Lots of memories of people that have since gone on. Would recommend before it is too late.

Date of experience: August 5, 2023