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iMemories

4.7

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,975
value
158
shipping
156
returns
82
quality
6,656
This company responds to reviews on average within 2 days

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7,376 reviews

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Florida
1 review
1 helpful vote
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VERY GOOD SERVICE
August 3, 2023

Personally, I have used this service several times with excellent results. The staff has been very helpful to make sure I was getting the product I requested. Should I want to convert more pictures or films to disks I would use iMemories again.

Date of experience: August 3, 2023
Idaho
1 review
0 helpful votes
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Great Service
August 3, 2023

I was hesitant to try this lesser known company, but so happy I did. They checked in with a personal call to answer any questions after I placed my order. I received the digital content in a reasonable time frame. I have more to digitalize and will be requesting another box soon!

Date of experience: August 3, 2023
Ohio
1 review
0 helpful votes
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Waiting for my original vhs tapes
September 2, 2023

Hi: I still have not received my original vhs tapes- should I be concerned or will they be returned soon?!

Date of experience: August 3, 2023
Colorado
1 review
1 helpful vote
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Really old movies
August 3, 2023

I had these reels in my home for many years. Just to give you an idea how old, these movies were taken by my father in the fifty and sixties. The movies themselves are poor quality: i e missing heads and moving too fast to really see anything, but it's well worth the expense just being able to see what was on the reels and especially getting that box out of my closet after 20 years.

Date of experience: August 2, 2023
Florida
1 review
0 helpful votes
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Forty Years of Beautiful Memories
August 3, 2023

Fantastic ordering experience! The memories team are so awesome! From the beginning to the end the customer service is top notch. At first I thought I was not going to get many tapes from my 56 tapes to convert. But you all came through. I highly recommend your service for old VHS and Hi-8 videos. Thanks you for making my memories come alive again.

Date of experience: August 2, 2023
California
1 review
1 helpful vote
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Wedding Negatives
August 2, 2023

40 years ago our wedding was photographed, but we only took the negatives. Planning a party made me want the opportunity to see what was on the negatives. IMemories got the best reviews and I found out for myself why. During phone conversations, I was given extremely helpful information on how to get the most out of my order. I now have 400 digital pictures to look at and use for the party.

Date of experience: August 2, 2023
New York
1 review
0 helpful votes
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Excellent service
August 2, 2023

Easy to use and excellent quality start to finish!

Date of experience: August 2, 2023
Georgia
1 review
0 helpful votes
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Not as expected
September 1, 2023

I was under the impression that my VHS tape would be converted to a thumb drive (at least that is what I requested). Instead I got a link to view in the "cloud"-which I now must subscribe to...why would I want to pay monthly for one VHS tape? This is not what I ordered. It is fixable? Or did I just waste money?

Date of experience: August 2, 2023
Montana
1 review
0 helpful votes
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Second batch of vhs tapes
August 2, 2023

They were advertising for my old business 30 plus years back and I was the author of the ads on television advertising. Took a few phone calls to understand and fil out the form for copyright release.

Date of experience: August 2, 2023
Arizona
1 review
0 helpful votes
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Watch you old home movies today
August 2, 2023

I was introduced to memories through my son. We tried out the service and loved it. I am working through all the old movies. It's wonderful to see how time has been captured! Thanks.

Date of experience: August 2, 2023
California
2 reviews
1 helpful vote
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Very Pleased
August 2, 2023

Service work great, we are very pleased. We highly recommend it.

Date of experience: August 2, 2023
Texas
1 review
1 helpful vote
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Pictures
August 2, 2023

A bit expensive for what you get. I thought you should get them put on a CD for the price but no everything is a added price.

Date of experience: August 2, 2023
South Carolina
1 review
0 helpful votes
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Best Decision I've Made
August 2, 2023

My children repeatedly told me using IMemories is the best thing I've ever done! The ease of the entire process just added to the success.

Date of experience: August 2, 2023
Georgia
1 review
0 helpful votes
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Satisfied
August 2, 2023

Very prompt response
Good job of reproducing VHS.
Timely return of tapes

Date of experience: August 2, 2023
New York
1 review
0 helpful votes
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Thank-you, thank-you, thank-you!
August 2, 2023

Wow, this service is amazing! They emailed me at every stage and took special care with selected videos that were harder to work with. I am beyond thankful that I can view these precious memories of the past 40 years.

Date of experience: August 2, 2023
Oklahoma
1 review
0 helpful votes
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Great Company
August 2, 2023

Loved getting all my memories back where I can actually view them!

Date of experience: August 2, 2023
California
1 review
0 helpful votes
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Wonderful memories
August 2, 2023

Thank you,I really loved it.shared with my families and friends.

Date of experience: August 2, 2023
Tennessee
1 review
0 helpful votes
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Na
August 2, 2023

Didn't understand why couldn't transfer a 40 year old vhs because of copyright
Wouldn't that have expired?

Date of experience: August 2, 2023
California
1 review
0 helpful votes
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Easy and heartwarming
August 2, 2023

You won't regret doing it. Fast and good quality considering how old my items were.

Date of experience: August 2, 2023
Pennsylvania
1 review
0 helpful votes
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So many memories
August 2, 2023

I was so happy to be able to view videos I'd taken long ago and hadn't watched since. I didn't even remember shooting many of them. Spent so many hours reminiscing and was gratified to be able to share select memories with friends and family who got a kick out of seeing their (much) younger selves. It helped that iMemories divided each video into separate files so I can arrange them by date and subject and find what I want much easier. I am so pleased with the service I plan to start sending old photos next. It's definitely worth doing to make old memories accessible. Highly recommend!

Date of experience: August 2, 2023