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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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I was tired of having all my memories stored in a box where I couldn't watch them. I'm excited to have DVDs flash drive for them.
Smooth process from order to online digital delivery
I was disappointed that I did not receive DVD copies as I ordered and I was not able to view the digitial versions either as I could not see a link or URL address to view them in.
Very easy to submit videos. Quick turnaround. Only challenge was downloading the videos onto my own cloud. Could have some better instructions, although once I ask customer service, it all went pretty smoothly. Still have not received my videos back.
Our family has very much enjoyed seeing the digital version of the Tapes and the Movies that we submitted. How special they were to see and we will be able to watch these for many years to come. Thank you for your special handling of one of the tapes that was hard to see -- you had two or three of your technicians work on it with success!
It way easy to do. Box was big and lots of packaging. Friends recommended and we are happy they did. We are telling our friends about you.
Easy and reasonable price. That is all I need to say.
Everything came out wonderful, service was outstanding!
This is an easy and fast service! I LOVE IT! I have been watching the boy's videos when they were young that I thought would never be accessible! HIGHLY RECOMMEND!
I finally sent in all of my home movies and iMemories converted them. I am so happy with the outcome. I absolutely love how they all turned out. The fact that I can now watch them online whenever and wherever I want is amazing! It is also nice to be able to share them with family.
Disappointed in the overall quality of the digital videos. Very grainy, hard to distinguish who is who. Half the tapes are ok. The other half poor quality. I will not be able to use them
The packaging sent to wrap and mail my video tapes was ready to use. My family is enjoying watching old memories.
Imemories did a great job converting and preserving videos that were over 30 years old!
It was everything that I wanted. The online site experience is so slick!
My overall experience has been phenomenal. I was able to send in about 45 tapes and reels to be coverted and I've been able to watch and share with others and they feel blessed to be able to watch videos from events 20-25 years ago.
Thannk you so much
So nice to have our photo memories now digitized for safe keeping. Worth the money.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.

