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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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I received the movies in a very timely fashion. I didn't understand that in order to keep them, I'd have to pay to put them on a flash drive of CD. And it takes up a lot of space to download each one. For the price, I assumed I'd get that, but you have to pay them in order to be able to view them in the future. I think you should be able to put them on your own flash drive. Other than that, they did a great job of converting 20 year old tapes.
IMemories did a fantastic job at making the experience of sending treasured old film footage stress-free. They were professional and efficient. The digitization turned out great. I will continue to use them to digitize more memories!
Easy to send in and watch love finally being able to watch the movies
They digital movies were of high quality compared to the analog conversion job done in the 1980s. Worth protecting and converting the family jewels. Only drawback is that it is a long drawn out process.
They also offer a free month of storage yet if you sign up for the year you lose the free month. Simply silly marketing ploy.
Was disappointed that I did not own the file to download after 300+ dollars to convert.
I have tried other services for converting our family tapes. Most sent them back saying they were unable to convert. I took a chance with iMemories and was shocked when within a week I had videos available. I can easily view them and share with my family. The videos are priceless moments of our family going back generations. My original tapes were returned to me the whole process was quick and easy.
It was an easy process and the products came fast, easy to manage downloads, the only thing I was confused about is the tapes were continuous but when received they were broken down into individual files. I'm guessing easier to manage and download. I also think 1 tape was duplicated 2xs, I received a duplicate title and duplicate files. Not sure which one was possibly missed. Thank you for the service and the memories.
Once the DVR's I sent were uploaded to their site, which was surprisingly quick from when they received, it was easy very easy to view and download the videos. I also ordered the USB thumb drive as an additional backup which I received quickly.
This process is convenient, professional and it is just great to be able to access the videos directly online. I definitely recommend this service.
I received 2-4 videos that were not mine. I was sent these digitally mistakenly.
I was very happy to see that the videos were in good shape to be converted into DVD's. Memories came flooding back and now I can cherish them without fear that they were lost due to them being so old! Thank you for this technology!
Good experience. I thought the quality of the conversion to digital would have been better/ sharper.
Convenient for my family. Because they were able to download the media at there convenience.
The VHS tape from 1983 converted just fine to digital. The beta max tape did not convert to usable digital viewing. The speed on play back was slow and not all the images were there. Too graining for viewing.
Have been dragging the VCR tapes around for almost 30 years. The movies are now in an easy to share format.
Really good experience and Customer Service is great! My only suggestion is that you verbally make your customers aware that digital movies are provided in clips for editing, and if you want a movie that plays like your reels you must say so upfront. Not knowing this, I contacted Customer Service and had the format changed to single movies like the reels. Easy to miss that info on the website.
Loved em thank you so much! My mom cried in happiness getting to see my lil baby butt
Packaged up all our tapes sent them in and voila they were sent back on my phone and Have been sharing old memories since. Easy peasy to do.
This company was really a pleasure to work with. They delivered exactly what was promised. Excellent communication and customer service. Fast delivery and the conversion of my old vhs tapes was amazing. I would definitely recommend them to anyone looking to save their memories in a digital format.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.

