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iMemories

4.6

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,980
value
158
shipping
156
returns
82
quality
6,694
This company responds to reviews on average within 2 days

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7,376 reviews

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California
1 review
0 helpful votes
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Not interested
August 13, 2023

I haven't gotten my originals back.Also few conversion were poor

Date of experience: August 13, 2023
California
1 review
0 helpful votes
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Quick VHS conversion
August 13, 2023

I sent in five VHS tapes for conversion to a digital file, and iMemories followed my instructions exactly, delivering all files within their stated lead time. I could see status of the tapes when I logged onto my account, and they were prompt to ship the VHS tapes back to me when complete. Highly recommend!

Date of experience: August 13, 2023
Arizona
2 reviews
0 helpful votes
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Family Pride & Joy
August 13, 2023

Very happy to have our lifetime experiences recorded to view & relive our special moments together.

Date of experience: August 13, 2023
Florida
2 reviews
0 helpful votes
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Wedding 2000 VHS
August 13, 2023

Though it is amazing to be able to see our wedding again after many years it was not clear? A bit fuzzy throughout. But this could be because it's vhs and 22 years old? The other one on cd to digital is perfect! I will be sending more! Thanks

Date of experience: August 13, 2023
Texas
1 review
0 helpful votes
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Love them
August 12, 2023

Good! I am very happy with the results. Saved storage space.

Date of experience: August 12, 2023
California
2 reviews
1 helpful vote
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Wonderful!
August 12, 2023

Thank you! I am satisfied with your service. Thank you Thank you Thank you Thank you Thank you Thank you Thank you Thank you

Date of experience: August 12, 2023
New Mexico
1 review
1 helpful vote
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Uptodate, 8/12/23, I am disastisfied with imemories, so far it has costed me over $400 and I haven't received anything. Let the buyer beware if you contract imemories to send you digital info. I'm told all is on the clouds, I want results at my home. I was told on 8/11/23, I would receive an E-mail indicating which tapes to return for further work to be done on them, I have not received nothing promised.

John Cordova

Date of experience: August 12, 2023
Heather P. — iMemories Rep
over a year old

Hi John, Thanks for working with us on sending over a drive with your media! As mentioned we have an online and direct to DVD option in the shopping cart, with the online option being selected at checkout. Please reach out if there is anything we can do to help!

Texas
2 reviews
0 helpful votes
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So much fun
August 12, 2023

I sent in the first 15 video tapes dating back to 1989 with the birth of my first child. It was amazing to watch and share with family. The process was easy and love the app. Now I have about 40 more to go

Date of experience: August 12, 2023
New York
1 review
0 helpful votes
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Great experience
August 12, 2023

Everything came out perfect. Thank you really appreciate it.

Date of experience: August 12, 2023
California
1 review
0 helpful votes
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GREAT WORK!
August 12, 2023

My experience was the same as the first time I used iMemories. I am a repeat customer and I also let others know about your fast and easy service.

Date of experience: August 12, 2023
California
1 review
0 helpful votes
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Completely satisfied
August 12, 2023

I was very happy with how quickly my videos were digitalized and tapes were sent back. I think the price is a little high. With the box and transfer (and a discount) it was still over $200 for 11 tapes that were not even half way full.

Date of experience: August 11, 2023
California
1 review
0 helpful votes
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Second time I used iMemories
August 12, 2023

A few years ago I had close to eighty 8mm camcorder tapes digitized, but for some reason I recently couldn't find one of the digitized copies. I called to see if iMemories might still have a copy in the archives but apparently such files are deleted after a period of time. I sent the tape in to be digitized a second time and everything went fine, as it did several years ago. I suspect the archives would be prohibitively too large to keep, but it sure would have been nice to just access the first digital file.

Date of experience: August 11, 2023
Indiana
1 review
0 helpful votes
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Na
September 10, 2023

Na NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA

Date of experience: August 11, 2023
California
1 review
0 helpful votes
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What a wonderful gift!
August 11, 2023

The link to the videos arrived on my 31 yr old daughter's birthday. One was the recording of her birth which included her recently deceased grandmother who was present at her birth and actually cut the umbilical cord. I was able to forward to her with her morning birthday wishes. Very special!

Date of experience: August 11, 2023
California
1 review
0 helpful votes
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Love this servjce
August 11, 2023

Always easy to deal with and very affordable with coupon. Having home movies available online, where it is easy to navigate, makes all the difference in terms of enjoying them more often.

Date of experience: August 11, 2023
North Carolina
1 review
0 helpful votes
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Great experience
August 11, 2023

It was so nice to send off my tapes and have them transferred with titles and everything. We found a bonus video we didn't realize we had that has brought back so many memories with people in our family who have passed away.

Date of experience: August 11, 2023
Iowa
2 reviews
0 helpful votes
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Poor quality transfers!
September 10, 2023

There was no sound on one of videos. You can correct it even now for me, would be good

Date of experience: August 11, 2023
Heather P. — iMemories Rep
over a year old

Hi Meera, Thank you for taking the time to speak with us about silent films! As discussed the film mentioned is a silent Super8 film reel, and all originals have arrived back with you. Please reach out if there is anything we can do to help! We are available at 1(800)845-7986.

Kansas
1 review
0 helpful votes
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Memories
August 11, 2023

Seamless, Pleasant and Happy. The pictures were properly titled and chronologically arranged. The videos were easy to download and transfer to personal digital devices without flaws. Access to converted digital material was easy during complementary allotted time. Customer service was professional, knowledgeable and courteous.

Date of experience: August 11, 2023
Arkansas
1 review
0 helpful votes
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Hicks Family
August 11, 2023

I lost my husband 6 years ago, and now thanks to Imemories I get to see and hear his voice. I thought I would never get to watch those memories again My daughter and I watch the videos over and over
Thank you!

Date of experience: August 11, 2023
New York
1 review
0 helpful votes
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ALL
August 11, 2023

EVERYTHING WAS WORKING GOOD UNTIL I TRIED TO SHARE WITH MY DAUGHTER, THROUGH YAHOO.COM E-MAIL. I HAVE OTHER STUFF TO GET DONE.

Date of experience: August 11, 2023